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Marriott Minneapolis West: Traveler Reviews

3.5 of 5
9960 Wayzata Blvd, Minneapolis, MN 55426
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Marriott Minneapolis West
Ranked #12 of 49 hotels in Minneapolis
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104 reviews from our community

    Trip type
Traveler rating
    43
    41
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Date Rating
Winnipeg, MB
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Nice Hotel and Great Location”
4 of 5 stars Reviewed March 11, 2013

This hotel is very nice and the location is just off main route 394. The hotel has a good excercise room and pool. Some of the rooms have balconies. We were on the 6th floor and found it to be quiet with no noticable noise from the 394. There is shopping and dining district close by within 5 minutes with costo and sams closeby. Park Place Boulevard closeby has quite a few shops .
A GPS is very handy to have as you cannot see most of these stores from the 394. We liked this hotel so much that have resererved to stay 2 nights in May. The Hotel has also had a recent upgrade and looks fresh. Our room had a fridge which is inside the dresser so we did not notice it right away till I heard it go on. The internet service was good and although the hotel information says they charge for wifi they infact DO NOT charge for in room wifi. A final note when I called the hotel to confirm arrival Ken was most helpful and the staff at check in and check out were most pleasant and helpful.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jetboy727 about Marriott Minneapolis West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan G, Front Office Manager at Marriott Minneapolis West, responded to this review
March 18, 2013
Dear Jetboy727,

Thank you for taking the time to write a detailed review about the hotel and surrounding area. Your review will be great for travellers to get an idea for not only our hotel but what the surounding area has to offer. We are very happy to hear about your check in experience and thank you for recognizing Ken at our front desk, he is an outstanding supervisor. We look forward to your return in May.

Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jonesborough, Tennessee, United States
1 review
“roxy rocks”
5 of 5 stars Reviewed March 9, 2013

Just wanted to write review on the Marriott West. The actual facility is nice, but the reason for the high rating is the staff. The staff are very nice and want to make your stay the best that it possibly can be. In particular the shuttle driver Roxy is great! She goes out of her way to get you where you need to go and make arrangements when necessary. Thanks Roxy!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dan B about Marriott Minneapolis West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Marriott Minneapolis West, responded to this review
March 10, 2013
Dear Dan B,

Thank you for the review and for recognizing one of our great employees. It's great to hear about your experience and hope we can provide you with many more in the future. Thank you again for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
“amazing staff, ultimate hospitality”
4 of 5 stars Reviewed March 7, 2013

I spent Monday thru Friday here for eight consecutive weeks. The physical plant is a very well kept Courtyard. It is the staff and their attention to the comfort and well being of a guest that this team of hoteliers shines. When you want to be "at home" then stay here.

While you are here make sure that you meet Roxy. Here is the super star amongst stars. Seeming to work around the clock 7 days a week, Roxy goes to extreme measures to make everyone she assists feel like they are the most special. Bravo Roxy!

Room Tip: ask for an outside corner room.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask guidoofcourse about Marriott Minneapolis West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Marriott Minneapolis West, responded to this review
March 10, 2013
guidoofcourse,

Thank you for the great review about the staff. Roxy is definetly a superstar that brings great energy and enthusiasm to work with her everyday. Thank you again for the review and we hope you choose to return in the near future.
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great personalized service”
4 of 5 stars Reviewed March 7, 2013

I've stayed at this Marriott regularly for over three years for business travel. The staff has always provided excellent, personalized service. The front desk staff was genuinely interested in responding to my requests, whether that was for a quick ride on the shuttle, recommendations for dinner restaurants outside the hotel, or changes in room location. Complimentary wine or water upon check-in, for all guests, was a welcome change that they recently introduced.

The hotel itself is clean and I started to see small rennovations to the rooms (new linens for example) over the last year. The exercise room was also updated recently and is clean but busy during the times you would expect.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Chris S about Marriott Minneapolis West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Marriott Minneapolis West, responded to this review
March 10, 2013
Dear Chris S,

Thank you for the wonderful review and for staying with us for the past three years. We appreciate your loyalty and it's been great having you as a regular guest of the hotel for so long. We hope your travels bring you back to Minneapolis in the future.

Take care Chris!
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Minneapolis, Minnesota
1 review
“Gina and Roxy”
4 of 5 stars Reviewed March 7, 2013

I had to catch an early morning flight and the cab I called didn't come. Both your night manager Gina and the night security/shuttle driver Roxy bent over backwards to find me a cab in time. They went above and beyond to get me to the airport in time. Both of the lovely ladies set a new standard for exceptional "customer care"!

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Keith K about Marriott Minneapolis West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael C, Manager at Marriott Minneapolis West, responded to this review
March 10, 2013
Dear Keith K,

Thank you for the review and thank you for recognizing two great employees. We couldn't be happier to have Gina and Roxy as part of our team. We will be sure to recognize both for their excellent service during your stay.

Thank you for staying with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Marriott Minneapolis West

Also Known As:
Marriott Minneapolis West Hotel Minneapolis
Marriott Minneapolis West Hotel
Marriott Minneapolis
Minneapolis Marriott
Address: 9960 Wayzata Blvd, Minneapolis, MN 55426
Phone Number:
Region: United States > Minnesota > Minneapolis
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Minneapolis
#18 Business Hotels in Minneapolis
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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