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“Great facilities” 4 of 5 stars
Review of TownePlace Suites Minneapolis Downtown

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TownePlace Suites Minneapolis Downtown
2.5 of 5 Hotel   |   525 North 2nd St, Minneapolis, MN 55401 (Warehouse District)   |  
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Hotel amenities
Special Deal
Free Breakfast
Ranked #36 of 49 hotels in Minneapolis
Chichester, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Great facilities”
4 of 5 stars Reviewed August 30, 2012

We were lucky enough to stay here for 3 days. The location was great, the facilities were great (although only made it to the pool for half and hour!). The staff were friendly and helpful. The kitchen had everything we needed. The room was clean. The only downside was having the air conditioner next to the bed, so it kept me awake as it was blowing on me, and it was too hot with it off. We really enjoyed our stay there. Atlhough I left an item there (a vintage tea pot from our wedding) and no-one can seem to find it.....

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPS_MSP, Director of Sales at TownePlace Suites Minneapolis Downtown, responded to this review, September 10, 2012
Dear Valued Guest,

Thank you very much for taking the time to respond. We are glad you enjoyed your stay, I will make note with our Housekeeping Supervisor that you are still looking for your tea pot. If we find it, we will be sure to contact you.

Best Wishes,
The TownePlace Suites Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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85 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Loveland, Colorado
Top Contributor
119 reviews 119 reviews
46 hotel reviews
Reviews in 58 cities Reviews in 58 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 28, 2012

The best thing about the Towne Place Suites is the location. It is in walking distance of Target Field, and there are a number of good restaurants nearby.

Our room was clean and bright and the service was good. There was not much street noise, but there was a fair amount of noise from the hall, including during the early morning hours. We found the breakfast rather skimpy, especially in light of what we were paying for the room.

We had a little dust up with the management over the charge for our dog--they wanted to triple the online quotation we had received. In the end, however, the manager dropped the charge entirely and even gave us a goody bag for the dog. To our minds, this went above and beyond the call of duty.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPS_MSP, Director of Sales at TownePlace Suites Minneapolis Downtown, responded to this review, September 10, 2012
We are thrilled to hear you enjoyed your stay! If you are visiting the Twin Cities again, we would love to have you stay with us. We hope your dog enjoyed the treats!

Best,
The TownePlace Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2012

This is the worst extended stay hotel I have ever seen. Its not at all clean, passages stink. Pool table, swimming pool, fry pans, dishes too not at all clean. Plus the evening staff is rude. They have only 4 laundry machines that too unclean. I never saw my room got cleaned once in week. Its the same since the day I entered.Except the location nothing is great in it! Most of the other economical extended stay are far better than this.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPS_MSP, Director of Sales at TownePlace Suites Minneapolis Downtown, responded to this review, September 10, 2012
Dear Valued Guest,

Thank you very much for taking the time to review our hotel. We apologize that our hotel and services did not meet your needs. Please contact the front desk and we would be happy to discuss these inconveniences futher. Our goal is to make sure that all of our guests are happy with the product we love.

Thank you again for staying with us, we hope you give us another chance when visiting the Twin Cities.
The TownePlace Suites Staff
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Corydon, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 9, 2012

We spent 5 nights and found this hotel to be very nice. The room was clean and comfy. Kitchen could use a few more utensils and a non stick fry pan. The staff was always pleasant. A bit off the beaten path but a short walk takes you to many local restaurants and sights. Excellent if you are going to a ball game or the Target center. The price is a bit steep but that's what you pay for location.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPS_MSP, Director of Sales at TownePlace Suites Minneapolis Downtown, responded to this review, September 10, 2012
Thank you very much for the wonderful review. We love hearing when guests enjoy themselves. We look forward to having you stay with us again in the future.

Thank you again,
The TownePlace Suites Staff
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Columbia Station
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 31, 2012

My husband and I just got back from a stay at this hotel. It was a clean, modern hotel in walking distance to Target Field, with a small, but nice selection of restaurants and bars just one block away. The hotel was very quiet exept for the herd of elephants that was apparently staying above us. I never voices coming from the hallways or any of the rooms, but our ceiling literally shook and rattled whenever anyone moved upstairs. My main complaint, however, is the car service that was sent by the hotel when we asked them to call a cab for us. We were going from the hotel to Crystal Airport. We used Yellow Cab on the way in - which was a typical metered cab. I asked the desk person if they could call us a cab for the way out. They called some sort of unmarked car service. The car had no meter and we were charged double what we paid on the way in. My suggestion: Stay here, but call your own cab if you need one and use one of the reputable metered cab services in town.

Room Tip: Top floor so you don't have to listen to the people moving around in the room above yours.
See more room tips
  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPS_MSP, Director of Sales at TownePlace Suites Minneapolis Downtown, responded to this review, September 10, 2012
Dear Valued Guest,

Thank you very much for taking the time to review our hotel. We apologize that you had issues with the town car services. We typically call them when heading to the airport because it is a flat rate and generally is less expensive then a metered cab. I apologize for the inconvenience that this has caused and hope that you choose to stay with us in the future.

Best Wishes,
The TownePlace Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Kingstown, Rhode Island
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 31, 2012

We stayed here for three nights in July while visiting the University Of Minnesota. We were very pleased with the cleanliness of the room.
The outdoor pool was nice, however, it was small and full of young people having a cocktail hour in the pool. The staff saw what was going on (diving into the pool and glass bottles full of alchohol next to the pool when the sign posted clearly stated "no glass"). However, nothing was done to stop this behavior. Young children were trying to swim in the pool and had no room. Also, the group drinking in the pool was getting more and more foul mouthed as the afternoon went on. I felt that the staff should have done something to stop this behavior.
The breakfast was basic; cereal and fruit.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPS_MSP, Director of Sales at TownePlace Suites Minneapolis Downtown, responded to this review, September 10, 2012
Dear Valued Guest,

Thank you very much for reviewing our hotel. We want you to know that we truly apologize on behalf of the guests that were causing issues at the pool that day. Since then our staff has been re-trained on how to handle a situation like this. We want all of our guests to feel comfortable with our facilities and apologize for the guests behavior. We hope that you choose to stay with us again and utilize our pool area in a fun family atmosphere which we pride it to be.

Thank you again,
The TownePlace Suites Staff
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Atlanta, GA
Top Contributor
75 reviews 75 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed July 11, 2012 via mobile

Stay at Marriotts all the time for the consistency. Did not live up to Marriott name. Breakfast was mediocre. Just cereal, yogurt and icky fruit in a after thought of a space. Svc was poor. Slow check in because the front desk was understaffed. My room was not serviced by housekeeping.

Stayed July 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPS_MSP, Director of Sales at TownePlace Suites Minneapolis Downtown, responded to this review, September 10, 2012
Thank you very much for taking the time to review the hotel. We apologize that our breakfast did not meet your needs. Our breakfast consists of 6 different types of cereal, oatmeal with toppings, muffins, whole fruit, yogurt, juice, milk and coffee, please let us know if all of these options were not provided when you joined us.

We hope that you choose to stay wtih us again when you visit the Twin Cities.

Take Care,
The TownePlace Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites Minneapolis Downtown

Address: 525 North 2nd St, Minneapolis, MN 55401
Phone Number:
Location: United States > Minnesota > Minneapolis > Warehouse District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 49 hotels in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Minneapolis Downtown 2.5*
Official Description (provided by the hotel):
TownePlace Suites Downtown Minneapolis by Marriott is a conveniently located hotel near Target Field (new home of the Minnesota Twins), Mall of America Field, the Convention Center, Target Center, the University of Minnesota and the Hennepin Theater District. This downtown hotel features apartment-style suites with fully equipped kitchens including refrigerator, dishwasher, stove, oven and microwave. Downtown Minneapolis' solution to extended stay lodging, the TownePlace Suites offers special rates based on your length of stay keeping your budget in mind. Perfect for the business traveler, Twins fans, theater buffs or shoppers, the TownePlace Suites is within walking distance of the Light Rail/ NorthStar Rail and the Mississippi River. You can relax in our spacious guest rooms featuring Marriott's new bedding with triple sheeting and plush pillows, work out in our 24-hour exercise rooms or play a game of pool in our unique billiards room. Let our outstanding staff become your personal concierge! ... more   less 
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Also Known As:
Towneplace Suites Minneapolis Downtown Hotel Minneapolis
Minneapolis Towneplace Suites

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