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“Pleasant Staff, Comfy Room, Delightful Visit” 5 of 5 stars
Review of Residence Inn at The Depot

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Residence Inn at The Depot
3.0 of 5 Hotel   |   425 S 2nd St, Minneapolis, MN 55401 (Downtown)   |  
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Ranked #31 of 47 Hotels in Minneapolis
kcmo
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Pleasant Staff, Comfy Room, Delightful Visit”
5 of 5 stars Reviewed September 13, 2010

Our family traveled to Minneapolis over the Labor Day Weekend 2010. We booked this hotel on a friend's recommendatio. The location was great and the stay memorable. We enjoyed the Billard room and daily breakfast. Was close to light rail. Would definitely stay here again. (Did hear a few sirens at night. But most likely nothing unusual for a downtown location.)

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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134 reviews from our community

Traveler rating
    50
    47
    23
    9
    5
See reviews for
39
14
9
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
West Palm Beach, Florida
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 21, 2010

We have three small children and travel with them frequently. I usually try to book accomodations that have at least 2 bedrooms and a kitchen. We have stayed at many Residence Inns. The location of this property is very nice, just a block from the river and a nice walking path along the old mills. The staff could not be nicer and more helpful. They do have a rather cute smaller water park that my children really enjoyed, but is only open Friday, Saturday and Sunday. So we only had one opportunity to use the park, despite our four night stay. The park also is not included in the room rate, unless you book a package (which they seem to just build in the rate they charge without the package minus a small discount). We had a booked a two bedroom and upon check-in we were placed in a ADA room. I really do not like to have this type of room, as I have small children and the lack of a bathtub (in the one bathroom) and the slippery floor make it challenging. But what I did find surprising was the tight quarters. My husband remarked that as an able bodied person he was having difficulty manuvering around the beds and could not imagine if he were actually disable what it would be like. The kitchen was small and certainly could use a little updating. I am not sure that I would stay here again.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2009

I had stayed at this hotel for 2 days on my business trip. the hotel location is great as it is in downtown plus it is at quieter location. The rooms are comfortable and relaxing. The biggest deal is the they have great breakfast and evening social. it is great place to stay

  • Liked — Great breakfast
  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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So Minnesota
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 16, 2009

This hotel is where we stay when we go to the Metrodome to watch the vikings. It has parking and we stay and walk to the dome. It is about 3 blocks to walk but you walk by the tailgaters and it makes the pregame even more exciting. We have stayed at other hotels and done the shuttle and one time we stood outsisde at the shuttle pick-up for 45 minutes and it was 12 below, never again. We go to the game, then after, eat at spaggetti factory, then we walk back to our hotel and by then the traffic is lighter we avoid the headache of bumper to bumper fans. The rooms are nice and for Downtown Quiet. They have a ice rink and a waterpark, and the Free breakfast is wonderful. Staff is helpful and it is connected to the Renissence Hotel and they have taxi's by the door 27/7 and many fine dining and bars with-in a 5 dollar taxi ride.

  • Stayed November 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minneapolis
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 10, 2009

I organized a reunion of three generations of five families this fall. And the Residence Inn was perfect. In addition to the prime location, which made taxis and rental cars unnecessary (light rail is easy), the fabulous pool was great for kids of all ages.The breakfasts were also among the best I've seen. The hotel has plent of space for adults to visit late into the night; and the bar at the adjoining Renaissance was very convenient. Mostly, it was the service that exceeded everyone's expectations. Everyone there went out of their way to be of assistance. And for those adding an extra night, the management extended the weekend rate. Not many hotels would have done that; and I'm a frequent business traveler. For a family or families needing a fun place to gather, this is it. First rate.

  • Stayed September 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed August 10, 2009

We travel lots with our kids (4 kids under 6 years old) so we always stay at properties that offer suites with full kitchens.
Negatives-
1. The property is extremely dated with a funny smell in the lobby. Plus, the lighting is very bad making it look even more gloomy and dingy.
2. There is no pool and the water park is open only on Fri to Sun. There's no outside park or activities for the kids.
3. The manager's reception consisted of hot dogs and nachos.
4. Parking is a scam. Park your car across the street in the open lot.

Positives-
1. Room size is reasonable.
2. Customer service is okay, not particularly stellar.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Highland, IN
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 10, 2009

We stayed in a 2-bedroom, 2-bath suite which was perfect since the boys are teenagers – with the sleeper sofa, we each had our own space at night but were still together since the bedrooms open into the living room area.

Everything was spotless; the maid even ran our dishwasher at night. Complete kitchen. Three TVs. The water park is meant for smaller children but the boys (16 and 13) still enjoyed it, as they did the arcade and snack area. (We bought a $14 pizza there and ate it over 2 days.) Free breakfast was great as was the free cocktail hour (Monday – Thursday) with a changing light dinner menu. (We had “build your own nachos.”)

The location is good, only 3 blocks from the Mill City Museum and the light rail which takes you to the Mall of America (both recommended).

The staff could not have been nicer or more helpful. GREAT service. I was even chosen “Guest of the Day” and received a goody bag upon arrival.

This is my first time at a Residence Inn but it won’t be the last.

  • Stayed June 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Residence Inn at The Depot

Address: 425 S 2nd St, Minneapolis, MN 55401
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn at The Depot 3*
Number of rooms: 130
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Also Known As:
Residence Inn At The Depot Hotel Minneapolis
Residence Inn Minneapolis
Minneapolis Residence Inn

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