We checked in Friday, didn't get that great of a rate because it was last minute and had to pay an extra $30 per day for 2 cars. Couldn't find my Priority Club card but really didn't care. Was very nice, front desk was courteous, room was clean and set up with portable crib. Water park was nice, mostly families like us, very orderly, a couple of sketchy people, but nothing horrible. We invited friends and they paid waterpark admission to hang out with us. Breakfast the next day, Saturday, was refilled well, once again, clean and orderly. At about 2pm on Saturday, it all changed. It turned into a People of Walmart waterpark. There were dozens of the most ill behaved children and teenagers I have ever seen. All of the parents were either getting drunk in the hot tub or upstairs getting drunk. It was the trashiest groups of people having all these separate parties. The lifeguards were overwhelmed and were trying their best but the parents were hiding the kids when the lifeguards went looking for them to throw them out of the hot tub or try to keep them from splashing people in the dry areas. The normal families all left and it was just this feral bunch knocking over kids and intimidating people. Our friends came again and wouldn't even go into the park, they sat up top in the viewing area and the party up there was 10 times as bad as the crowd downstairs. Every adult carried at least one beer constantly, many also had liquor they snuck in. My husband complained to the front desk about all the drunks but they said that many of the people lived there so there was nothing they could do. Maybe it is a prison exchange program. We checked throughout the day and it got worse. Kids screamed and people yelled all night long. The next morning we heard several families bragging they stayed up until 4am partying. The breakfast was chaos and everything was out constantly, I thought if we got there early we could beat the drunks, but no luck. We were supposed to stay a day or two more but no way could we stand another minute. We checked out early. I complained several times and not even an apology, when I checked out and complained again, there was a FOH manager, she actually hid behind a partition to avoid me, I could see her poking her head up to see if I had gone yet. We came for my sons birthday and he couldn't even swim the second day. Almost $500 for 2 nights, the first night was great but the second agonizing, we will never risk it again. Probably the only time I will complain to a corporate office about a stay. If you want to get drunk and let the lifeguards babysit your kids while you get wasted, this is the place for you! Nice families, stay away.
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- Also Known As:
- Residence Inn At The Depot Hotel Minneapolis
- Residence Inn Minneapolis
- Minneapolis Residence Inn