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Residence Inn at The Depot: Traveler Reviews

3.0 of 5
425 S 2nd St, Minneapolis, MN 55401 (Downtown)
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Residence Inn at The Depot
Ranked #28 of 49 hotels in Minneapolis
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84 reviews from our community

    Trip type
Traveler rating
    31
    28
    13
    7
    5
Date Rating
mesa, az
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Warm hotel in a cold city!”
5 of 5 stars Reviewed January 23, 2013

Travelled here for work, super happy they have HEATED underground parking. It is minus 12 degrees at night so the car would be dreadfully cold in the morning for me (and I'm from Phoenix, so really wimpy in the cold). You have to pay for parking, I got a lower rate because I'm staying for over a week.
I've got a king suite, refrigerator, toaster, couple of pots, dishes, dishwasher. I stocked up on amazing food at seward's co op on Franklin street ( highly recommend if you eat healthy, like whole foods but less $$).
The room is perfect, comfy bed and pillows, great shower, free wifi, very clean, 4th floor, quiet.
Close to the light rail and skyway systems, lots of restaurants and a brew pub within walking distance although I didn't go out there to walk around.
Would stay here again for sure.
Tip: there is a renaissance hotel adjacent and I tried to check in there by accident. Read the signs!!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casandra K, Manager at Residence Inn at The Depot, responded to this review
March 2, 2013
Happy to hear you enjoyed your stay at the Residence Inn Depot. Even though the weather was very cold while you were staying here. Thanks for staying with us and the kind review. Please come back and stay with us again when you are in Minneapolis!
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Minneapolis, MN
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
53 helpful votes 53 helpful votes
“Super fun for kids - especially in winter!”
5 of 5 stars Reviewed January 4, 2013

I will preface my rating by saying that our family of three was able to get 1BR suite on a Saturday in December for $99. In addition, the purpose of our stay was for some family fun. For our purpose you cannot get any better for $99 on a weekend in downtown Minneapolis.

The room was big and clean, could maybe use some updating, but not in dire need. We had a full size refrigerator, microwave and range. Also had two TVs - one in the living area and one in the bedroom. The living room also had a pull-out, which worked perfectly for our 9-year-old.

Our daughter had a ton of fun at the waterpark with her cousins. All the kids really enjoyed the waterpark. There is also a mezzanine for adults to sit and have a drink or snack. Note, you are not supposed to bring outside beverages into the waterpark, however, you are allowed to bring drinks in from the hotel bar in plastic cups. They also server a small selection of beer in the mezzanine (Coors light and Mich light I think).

There is also the skating rink. Be sure to call ahead of time if you have your heart set on skating though, as they do rent the rink out for special occasions (weddings, etc).

We also spent some time hanging out in the room next to the lobby that has a pool table. It's not a game room - it's a free pool table (yes free, how often do you see that anymore?) in a nicely decorated room.

A final bonus was that we had tickets to "A Christmas Carol" at the Guthrie theater, which ended up being just a short 3-block walk. The location is great for the Guthrie, Metrodome or other venues on that end of town.

Overall the hotel fit our needs perfectly for a family get together.

I should also mention that in our hasty departure, we left behind a necklace and two mugs. When I called the hotel, housekeeping had already recovered our items and happily offered to mail them to us free of charge.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Casandra K, Manager at Residence Inn at The Depot, responded to this review
March 2, 2013
So happy to hear your family and you enjoyed your stay with us. Glad to hear the waterpark, ice rink and even the short walk to the Guthrie Theater kept everyone entertained. Please come back and stay with us again in the future. Thanks for your valuable feedback.
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Matthews, North Carolina
Top Contributor
89 reviews 89 reviews
83 hotel reviews
Reviews in 63 cities Reviews in 63 cities
108 helpful votes 108 helpful votes
“Large, clean rooms, but tired look and feel”
3 of 5 stars Reviewed December 6, 2012

I'd agree with the positives expressed in other reviews - staff is quite friendly (chipper greeting when I arrived at midnight and left two mornings later at 4:30am), the location is right downtown, and the rooms are spacious, clean, and with all items I used in working order. The hallways are quite wide (so much so that I noticed it), so very wheelchair friendly if that it a consideration - room design, at times though, not so much. On the downside - the rooms could use a refresh from a furniture/design perspective. The desk/night stands/TV stand are simply old; the couch and chair are worn. The TV stand didn't even place the TV high enough where you could lay in bed and see the whole screen without peering over your feet. I know Marriott overall is embarking on a refresh of the Residence Inn rooms, and it is certainly needed here. Again - everything in the room works and the stay was good; if you're looking for a more modern room, though, there are likely better options.

Room Tip: I personally stay away from street-level rooms, so avoid the first floor.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Casandra K, Manager at Residence Inn at The Depot, responded to this review
December 7, 2012
Thank you for your review on the Residence Inn Depot. I'm glad to hear your overall experience was good. We take pride on our staff and the service we give all of our staff is up to Marriott standards. I do understand your point of view on the TV and the overall furnish of our rooms. We are hoping to replace some furniture in the rooms with a renovation in the future. Thanks again for staying with the Residence Inn Depot.
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Campinas, SP
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Big rooms and good location”
4 of 5 stars Reviewed November 20, 2012

Rooms are big and clean, equipped with good appliances and very well located. Beds are comfortable and 24h service has good food options. Pizza for instance is quite good. Connection with Renaissance Minneapolis Hotel with interesting business meetings installations.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Casandra K, Manager at Residence Inn at The Depot, responded to this review
November 24, 2012
Thank you for your comments. We appreciate the feedback on our property and happy you enjoyed your stay with us. Our number one concern is our customer service and glad to hear we meet your expectations.
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Maryland
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Clean, quiet room, lovely staff”
4 of 5 stars Reviewed November 19, 2012

Stayed here for a week for a conference. This Residence Inn is a very clean and comfortable hotel with large rooms and lovely staff. The breakfasts and evening foods were okay. All staff members we encountered were very nice and helpful. This hotel is adjacent to a Renaissance Hotel. which has a good restaurant. It is a hefty walk to the convention center but a pleasant one and we did not feel unsafe at any time. The skyway can be accessed in the garage across the street from the hotel however walking just on the street was a shorter walk if the weather is nice. Our room had a nice sized desk for working, full kitchen (only microwave, no oven), small kitchen table, a sofa/chair/coffee table and a tv in the den area. There was a queen bed, 2 bed-side tables, a dresser and tv in the bedroom. The bathroom area was large and clean. All the furniture, linens, etc were clean and the room smelled clean. Kitchen utensils/glasses/plates/pots and pans were nice and seemed fairly new. We had Lund's grocery deliver groceries the day we arrived (order on-line) which was perfect.

Room Tip: Room overlooking the parking 'area' was very quiet.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask snoopymaryland about Residence Inn at The Depot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casandra K, Manager at Residence Inn at The Depot, responded to this review
November 24, 2012
Thank you for your feedback on our hotel. We are happy to hear we were in a good location for you and your conference. Please come back and visit us again!
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Additional Information about Residence Inn at The Depot

Also Known As:
Residence Inn At The Depot Hotel
Residence Inn At The Depot Hotel Minneapolis
Residence Inn Minneapolis
Minneapolis Residence Inn
Address: 425 S 2nd St, Minneapolis, MN 55401
Phone Number:
Region: United States > Minnesota > Minneapolis > Downtown
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 49 hotels in Minneapolis
Price Range: $$
Hotel Class:3 star (3*)
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