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“Super fun for kids - especially in winter!” 5 of 5 stars
Review of Residence Inn at The Depot

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Residence Inn at The Depot
3.0 of 5 Hotel   |   425 S 2nd St, Minneapolis, MN 55401 (Downtown)   |  
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Free Breakfast
Ranked #31 of 48 hotels in Minneapolis
Minneapolis, MN
Top Contributor
112 reviews 112 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
69 helpful votes 69 helpful votes
“Super fun for kids - especially in winter!”
5 of 5 stars Reviewed January 4, 2013

I will preface my rating by saying that our family of three was able to get 1BR suite on a Saturday in December for $99. In addition, the purpose of our stay was for some family fun. For our purpose you cannot get any better for $99 on a weekend in downtown Minneapolis.

The room was big and clean, could maybe use some updating, but not in dire need. We had a full size refrigerator, microwave and range. Also had two TVs - one in the living area and one in the bedroom. The living room also had a pull-out, which worked perfectly for our 9-year-old.

Our daughter had a ton of fun at the waterpark with her cousins. All the kids really enjoyed the waterpark. There is also a mezzanine for adults to sit and have a drink or snack. Note, you are not supposed to bring outside beverages into the waterpark, however, you are allowed to bring drinks in from the hotel bar in plastic cups. They also server a small selection of beer in the mezzanine (Coors light and Mich light I think).

There is also the skating rink. Be sure to call ahead of time if you have your heart set on skating though, as they do rent the rink out for special occasions (weddings, etc).

We also spent some time hanging out in the room next to the lobby that has a pool table. It's not a game room - it's a free pool table (yes free, how often do you see that anymore?) in a nicely decorated room.

A final bonus was that we had tickets to "A Christmas Carol" at the Guthrie theater, which ended up being just a short 3-block walk. The location is great for the Guthrie, Metrodome or other venues on that end of town.

Overall the hotel fit our needs perfectly for a family get together.

I should also mention that in our hasty departure, we left behind a necklace and two mugs. When I called the hotel, housekeeping had already recovered our items and happily offered to mail them to us free of charge.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casandra K, Manager at Residence Inn at The Depot, responded to this review, March 2, 2013
So happy to hear your family and you enjoyed your stay with us. Glad to hear the waterpark, ice rink and even the short walk to the Guthrie Theater kept everyone entertained. Please come back and stay with us again in the future. Thanks for your valuable feedback.
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115 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Matthews, North Carolina
Top Contributor
103 reviews 103 reviews
97 hotel reviews
Reviews in 69 cities Reviews in 69 cities
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed December 6, 2012

I'd agree with the positives expressed in other reviews - staff is quite friendly (chipper greeting when I arrived at midnight and left two mornings later at 4:30am), the location is right downtown, and the rooms are spacious, clean, and with all items I used in working order. The hallways are quite wide (so much so that I noticed it), so very wheelchair friendly if that it a consideration - room design, at times though, not so much. On the downside - the rooms could use a refresh from a furniture/design perspective. The desk/night stands/TV stand are simply old; the couch and chair are worn. The TV stand didn't even place the TV high enough where you could lay in bed and see the whole screen without peering over your feet. I know Marriott overall is embarking on a refresh of the Residence Inn rooms, and it is certainly needed here. Again - everything in the room works and the stay was good; if you're looking for a more modern room, though, there are likely better options.

Room Tip: I personally stay away from street-level rooms, so avoid the first floor.
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casandra K, Manager at Residence Inn at The Depot, responded to this review, December 7, 2012
Thank you for your review on the Residence Inn Depot. I'm glad to hear your overall experience was good. We take pride on our staff and the service we give all of our staff is up to Marriott standards. I do understand your point of view on the TV and the overall furnish of our rooms. We are hoping to replace some furniture in the rooms with a renovation in the future. Thanks again for staying with the Residence Inn Depot.
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Campinas, SP
Top Contributor
64 reviews 64 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 20, 2012

Rooms are big and clean, equipped with good appliances and very well located. Beds are comfortable and 24h service has good food options. Pizza for instance is quite good. Connection with Renaissance Minneapolis Hotel with interesting business meetings installations.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casandra K, Manager at Residence Inn at The Depot, responded to this review, November 24, 2012
Thank you for your comments. We appreciate the feedback on our property and happy you enjoyed your stay with us. Our number one concern is our customer service and glad to hear we meet your expectations.
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Maryland
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 19, 2012

Stayed here for a week for a conference. This Residence Inn is a very clean and comfortable hotel with large rooms and lovely staff. The breakfasts and evening foods were okay. All staff members we encountered were very nice and helpful. This hotel is adjacent to a Renaissance Hotel. which has a good restaurant. It is a hefty walk to the convention center but a pleasant one and we did not feel unsafe at any time. The skyway can be accessed in the garage across the street from the hotel however walking just on the street was a shorter walk if the weather is nice. Our room had a nice sized desk for working, full kitchen (only microwave, no oven), small kitchen table, a sofa/chair/coffee table and a tv in the den area. There was a queen bed, 2 bed-side tables, a dresser and tv in the bedroom. The bathroom area was large and clean. All the furniture, linens, etc were clean and the room smelled clean. Kitchen utensils/glasses/plates/pots and pans were nice and seemed fairly new. We had Lund's grocery deliver groceries the day we arrived (order on-line) which was perfect.

Room Tip: Room overlooking the parking 'area' was very quiet.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casandra K, Manager at Residence Inn at The Depot, responded to this review, November 24, 2012
Thank you for your feedback on our hotel. We are happy to hear we were in a good location for you and your conference. Please come back and visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flyover County
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 14, 2012

We have stayed here several times. The location of this property is perfect if you're attending a Vikings game because it's an easy walk to the dome from here. It's also 3-4 block to the Light Rail station which can take you all the way out to the Mall of America--of to Target field if you chose to go the other direction. The staff here has always been great and this time was no exception helping us with an early check-in. Although we didn't have the kids with us this time usually they are with us and love the indoor water park.

However you can see some areas where the rooms are getting a bit worn and run-down. But not enough to send us elsewhere. I am sure there are better hotels in Downtown Minneapolis, but for the location, the price and the amenities, it's hard to beat this one.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casandra K, Manager at Residence Inn at The Depot, responded to this review, November 24, 2012
Thank you for your valuable feedback. Glad to hear the Residence Inn Depot was in a great location for the Vikings game and other local attractions. We are aware of some worn areas in guests rooms and are working to get these fixed or replaced with new furniture. We hope you will continue to come back to the Residence Inn for future events!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Top Contributor
133 reviews 133 reviews
82 hotel reviews
Reviews in 56 cities Reviews in 56 cities
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed October 26, 2012

Stayed here for business. My main complaint was the bed - too high, hard and a smoke detector placed directly over the bed flashed all night long. Work area very small. Needs a real desk with sufficient outlets. Needs some TLC.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
72 reviews 72 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 26, 2012 via mobile

Staying here for business. The rooms are spacious and quiet. Unlike other hotels where there highways are next door. The streets here are pretty quiet. There is also a good place to eat next door - Charley's.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn at The Depot

Address: 425 S 2nd St, Minneapolis, MN 55401
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn at The Depot 3*
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Also Known As:
Residence Inn At The Depot Hotel Minneapolis
Residence Inn Minneapolis
Minneapolis Residence Inn

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