Let me start by saying we had contacted the hotel more than a 3 months prior that wile staying there we would be getting married and I wated to make everything special.. The staff never made mention of our getting married nor wished us good luck. When we spoke to the nice valet person he did wish us best of luck and so did one of the bar waitresses we spoke to. I had converstions with the the head of guest relations and never even got a simple card wishing us well.. Othere places we have stayed would send a bottle of wine, champagne or some sort of acknowledgement of our special day. I was dissapopinted to say the least and next trip we will stay elsewhere..
Initially I booked a room via priceline and when speaking to The Depot on the phone they offered me a uprgrade to a Historic suite with a great view. Here is the quote from their web-site.
" Step into a historic suite. Located in the original Depot building, our Historic Suites offer luxury and grandeur simply not found at any other hotel in Minneapolis. These magnificent hotel rooms boast up to 950 square feet and feature 12-foot ceilings. The oversized windows present sweeping views of the downtown Minneapolis skyline." I will post a picture of our sweeping shyline view..
I felt this hotel only cared about nickel and diming us and they won't have to worry about my business again. I will take it elsewhere..
- Official Description (provided by the hotel):
- The Depot Renaissance Minneapolis Hotel is the perfect blend of history and style. We are located in downtown Minneapolis' Historic Mill District on the banks of the Mississippi River yet close to Nicollet Mall, popular local dining, sports venues, theater the riverfront area. Discover something new and exciting at our Renaissance Hotel. Our hotel has exceptional dining in Charley’s Grill or our Stone Arch Bar and Patio. We are also connected to a seasonal indoor ice rink, Residence Inn by Marriott and year round water park. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Minneapolis
- The Depot Minneapolis Renaissance Hotel
- Minneapolis Renaissance