The Grand offers a truly superior room experience for business hotels. Renovated, comfortable, no 10 minute walks from the elevator, etc.
The balance is a mixed bag.
The hotel is "full" service but shuts down many of its services early and on the weekend. Who has heard of a hotel gym closed at 9:30 p.m.? Excessive and early closings mar the other "full" services at well.
The valet parking is not in front of the hotel, but around the block (and requires that one drive several blocks to get there to manage traffic). There is no bellman stationed at the valet; they are happy for you to grab your bags.
Did not use the business center or WiFi (although told WiFi was free; a nice touch). While the property does have widescreen TVs they are NOT properly provisioned or configured -- no HD television stations and the SD television stations are all stretched rather than displayed in proper aspect ratio. That was amateurish in 2007 and is unacceptable in 2010.
A nice touch is the free coffee service at your room every morning.
- Also Known As:
- Minneapolis Grand Hotel
- Official Description (provided by the hotel):
- Enjoy singular style and hospitality at The Grand Hotel Minneapolis. Newly renovated, and located in the city's central business district in the heart of downtown, the hotel is connected on the skyway system to all corporate and leisure destinations. The hotel was named one of Travel + Leisure's 500 "Best Hotels in the World" and offers guests complimentary access to our 58,000 sf LifeTime Athletic Club and pool. A full service Aveda spa is also onsite for added relaxation. ... more less
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