Although the property was nicely done, multiple steps into the lobby make it a bit of a challenge with luggage. The doormen were too involved with a young woman to assist. We scanned the lobby to find that the front desk was oddly placed - right rear of the room. There was so much elevation behind the reception desk that the taller employees loom over you during check in.
All toiletries were in dispensers - quite different than the other Kimpton properties we've visited. Our room did have a very lovely bathroom, but the room was located at the very end of the hall -facing the long corridor -everyone saw the entire bed when the door opened. Our window looked out on a wall.
We are both Kimpton InTouch members and usually receive a warmer welcome and a nicer room.