I go out of my way to stay at Kimpton properties, and not because In Touch membership offers all that much; free WiFi in your room and a $10 credit at the mini-bar. I go for the accomodating staff, quirky design aesethetic, and comfy beds. All that was in the Grand as expected, but this stay had two huge issues that can't be ignored. First, if you've got more than a carry on bag, be prepared for a slog from the valet stand way around the corner. I was traveling with a bicycle and gear and unloading and putting together a bike in the street with buses and cars inches away is a daunting, unpleasant task. This property has no circle drive to pull in to and even at the canopy there's no unloading because of construction. Once inside, the next hurdle is a bank of stairs to navigate with no one insite to open the first or the second set of doors. (The valets are around the corner half a block away). Sure, you could use the valets each time you're in and out, but add those tips to the daily $32 valet rate and well, you're looking at $45 or $50 a day if you don't carry your own bags, gear and bikes. And while the lobby was well maintained, the room was not. Yes, it was clean and stylish, but the huge foot board looked like it had been chopped at with blunt objects by a hoard of 8 year olds, it was that beat up, each divot white against the dark stain. This could be quickly fixed with some touch up. LOVED the knock-off Womb chair in faux crocodile vinyl knowing it was clean and would stay that way since vinyl doesn't stain the way the typical umholstered furniture does. And the good size flat screen t.v. was just right for the room and HBO standard. Also, although I had a nice handwritten note from a housekeeper, I came back to my room after being gone from 10am to 1am only to find my door open! Not good. It seems that door needs adjusting and doesn't close itself fully. Thank god I was at the end of a hallway and no thiefs walked down that hall, or my valuables would have been long gone. That shouldn't happen. Since I like to bike the chain o' lakes when in town and bring my bike, I probably won't stay here again for the hassle and cost of getting in and out. Also the in-room WiFi was hard to access and only worked 1 of 3 nights, despite calls to the desk, who's response was - "I'm having trouble too".
- Official Description (provided by the hotel):
- Enjoy singular style and hospitality at The Grand Hotel Minneapolis. Newly renovated, and located in the city's central business district in the heart of downtown, the hotel is connected on the skyway system to all corporate and leisure destinations. The hotel was named one of Travel + Leisure's 500 "Best Hotels in the World" and offers guests complimentary access to our 58,000 sf LifeTime Athletic Club and pool. A full service Aveda spa is also onsite for added relaxation. ... more less
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- Also Known As:
- Minneapolis Grand Hotel