I have business in Minneapolis every few months, and often last minutes, so it's not always easy for me to get a room downtown and often stay near the airport. But this time, I was able to work it out to stay downtown, and I decided I would pay full price at this property versus my company's corporate rate at Hyatt so I could have the Priority Club points because there is a Holiday Inn I like to spend my points on in Portland.

If I EVER decide to do this again, I will be staying at the Crowne Plaza or not getting the points and staying at Hyatt for a lot less money.
The night I was there, there were kids running up and down the halls everywhere. This is completely unacceptable. Round them up and haul them to foster homes if the parents act like that! My kids have NEVER had to be yelled at to quiet down or stop running in public! Then the bars closed and the night clerk (who was VERY nice and apologetic to me when I called down) was very busy trying to make these adults behave as such. No security guard! I know from the time I was mugged that the police in Minneapolis are terrible and don't answer their calls, but if I had known there wasn't a security guard, for what I paid, there is no way I'd have stayed there. The whole place is full of kids and adults that are partying and I swear to ch*ist the only other sober adult was the night clerk!

I spoke to the front office manager the next day and she blew off my comments (including the compliments about her stellar employee!) like I was bucking for a free night, which isn't the case. I'm not interested in charity. I just expect an expensive downtown hotel to have, at minimum ONE SECURITY GUARD and maybe limit how many drunks they let in the door.

My only other complaint was the butter I had at breakfast was rancid and the middle aged black gentleman told me it wasn't. Excuse me? I didn't even believe it was his fault. Sometimes food comes spoiled from the suppliers. I just walked away.
The people that run this place should go to the Crowne Plaza on Appletree and learn a thing or two.
Also, there aren't very many parking spaces available but I saw people in Holiday Inn uniforms getting in and out of cars there. I didn't drive this trip, but that would really anger me to see employees parked there and then if I was told they were out of parking.

Nice place that it is by the convention center. The only thing that i dont like is that the parking, but there is a lot accross the street. So not bad close to downtown so walking is great too. We go to the motorcycle show that is one block away so it is nice for that.

My stay at the hotel was a most pleasurable one: the sheets and encased coverlet were immaculate, as were the towels. The room was fully equipped with hair dryer, iron and ironing board, television, alarm, etc. The room was quiet. The staff was uniformly friendly and eager to be of assistance. I felt very well taken care of.

The hotel was clean and the staff was great. Many restaurants were closed for the holiday but the staff helped us find great choices. They printed directions and information on the restaurants and made reservations for us. We felt like we were at an expensive boutique hotel.

Parking was additional but convenient and breakfast was great. Staff at breakfast again were in the excellent category.

We had some family members stop by and we really enjoyed the seating area in the lobby. It felt like our own living room.