This is my 3rd visit to this restaurant in the last 2 months. Every time there is some or the other problem. One time the waiter brought us the wrong order. I assume many ppl who try Thai for the 1st time, might not realise that they are eating the wrong order. He did not bother to apologize. So one of our entree was taken back, and some had to wait, while other in the grp had to eat theirs.
This last time, our food was so cold that we barely ate. We were there to celebrate Mom's day, and it was ruined due to the food.. We did not want to send back the food to warm it, as it took a long time to get our order out, and we were ready to eat. My guess is that the food had been sitting in the kitchen for long.
After trying it for so many times, I am done with this restaurant. The waiters do not understand the meaning of "appetizers". !! Appetizers-- are something you bring out before the entree. And not with the entree!!
I wasted a lot of $$ there , plus it ruined our day. Not going back there. I really don't understand the 4 stars ppl are giving here.
I would love to talk with a manager/owner of this place, if they care to.
I had made a reservation over the phone, and they could not locate it. Thankfully, it was pretty vacant.
I surely do not recommend this to anyone.
If you own or manage Roat Osha, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.