We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Hotel with Outstanding Service!” 5 of 5 stars
Review of Hilton Garden Inn Minneapolis Downtown

Save Saved
You added Hilton Garden Inn Minneapolis Downtown to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Hilton Garden Inn Minneapolis Downtown
3.0 of 5 Hotel   |   1101 4th Avenue South, Minneapolis, MN 55404   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed and Breakfast Deal!
Ranked #1 of 49 hotels in Minneapolis
GreenLeadersBronze level
Alabama
1 review
2 helpful votes 2 helpful votes
“Excellent Hotel with Outstanding Service!”
5 of 5 stars Reviewed July 6, 2010

From the second we stepped foot into this hotel until the moment we left the hotel staff went above and beyond all our expectations. The professionalism of the entire staff was greatly appreciated. They made us look good to our client and customers. Every need was met and every detail followed through on. The hotel is brand new and has modern designs and details. The rooms were a comfortable size and even came with a refrigerator and microwave station that had coffee & a coffee maker. The beds were very comfortable which was a nice treat after a long day at work. I was surprised at how tasty the food was at the hotel. There were several meals we had to eat at the hotel and I don't believe I heard one single complaint. The location of this hotel is very convenient and safe. The valet staff were very attentive to the details. If you called valet before leaving your room they had your vehicle waiting on you. I cannot express how impressed I was with this hotel. I highly recommend this hotel for personal and business. I plan to return to Minneapolis on my personal time and will definitely stay at this hotel. Thank you Andrea, Chris, Ryan and the entire staff for making our event a successful one. We couldn't have done it without you all!

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

508 people have reviewed this hotel

Traveler rating
    331
    130
    34
    10
    3
See reviews for
92
87
48
232
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2010

About ME: I average 250 room nights/yr for the last 5 yrs. 34/M/Hipster

This is your run-of-the-mill overpriced convention center-type hotel.

CONS: No parking onsite (valet=$24/dy); no bus service within 6 blocks; 12+ blocks to the light rail (Government Station); no restaurants for 6+ blocks (Hell's Kitchen {not related to TV] is the closest with Hennepin Ave being second closest (cab); onsite EXPENSIVE dining; no convenience stores for about 11 blocks (CVS); closest shopping for limited groceries (in-room fridge) is Target on Hennepin; average rooms - the beds aren't even close to others (W-owned have the BEST IMO); good pillows; change sheets everyday even if you ask them not to; poor recycling; minimal use of enviro-friendly building/design materials.

PROS: Free wi-fi on all floors; nice biz center w/free printing and a flight check-in kiosk; VERY nice staff; good shuttle service if you don't use it more that one/two times a day (tip well if you want them to pick you up in a timely manner); cute hostess at the restaurant :)

  • Stayed June 2010, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Villa, Illinois, USA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2010

The room was big, the bed was comfortable, and the desk was a nice size to do some work. I had a beer and a sandwich at the bar in the hotel and the service was excellent. The breakfast was good, too. The next time I'm in town, I'll stay here again!

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 29, 2010

I have never been more impressed with a hotel in all of my life. From Liiban who checked me in with such energy & professionalism, called me by name the entire week to Nicole who is a mind reader & called Liiban right after I asked him about obtaining more hangars, he needed her to find out how. Edgar the Engineer who came out right in time to not only help me up with my bags, move rooms & but also helped me to get those extra hangars I needed. Eric the outgoing and charismatic bartender made each evening meal or beverage an entertaining affair. The made to order breakfast is quick and very tasty with an equally as energetic and helpful crew. The Valet Team is just as vivacious & on the ball...You need your car? Just call their number & it's "5-10 minutes" there waiting for you with a smile and a hand to help you load your bags. Lastly Andrea who explained to me that the reason this hotel is such a diamond is because everyone really enjoys their job & it shows! There are couches right outside if you'd like to surf the web under the sun, the Nicolette Street Mall right down the street, the freeway is around the corner & TVs at each table if you'd like to watch your own show while you eat. If you miss dinner ask the hotel front desk about the delivery... They'll give you a menu for American Pie who can deliver anything on that menu, or if you'd rather have Pizza, they make and deliver that too. Whether you want Ethernet or Wireless, Dine in or Dine out made to order breakfast or HHonors points. Ask about the Think Green trial which allows you to receive points if you choose not to have housekeeping service. This hotel has it all and more than you ever would expect. Next time you're planning to visit Minneapolis or just want to be delighted at every turn, this is the hotel you should make your reservation at. Thank you Downtown Hilton Garden Team for making my stay & your other guests' such a wonderfully WOW experience!!

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 22, 2010

The pros: convenient to the convention center and area restaurants. Room had nice amenities, good layout and size. Clean.
The cons: service, comfort. Although the hotel was completely booked during our convention, they were not staffed and could not handle the crowd. An hour and a half after ordering dinner on Thursday evening, we were told there was only one guy in the kitchen and he hadn't started on our meals. The front desk was occasionally unstaffed. Valet had no info/help regarding the hotel shuttle and never offered to help with transportation/cab/etc. Many of us found the air conditioning in the room to be unreliable, leading to waking us up when the room warmed up through the night.
Overall, my stay was uncomfortable and negatively impacted my business travel with poor sleep due to the room temp and inconvenience by having to go out for dinner and finding a cab restaurant on my own.

  • Stayed May 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 9, 2010

I have stayed at this hotel three times now for business and will keep going back. Here are my thoughts:

Location: Nice- 7 minute walk to the center of the city/restaraunts/bars, etc

Staff-Was quick to answer any questions I had and help where they could. Great Service.

Hotel-VERY clean, modern feel, nice little restaraunt. Nice workout facility on site.

Rooms: All Hilton Gardens are about the same, which is why I stay at them for business travel as I always know what to expect. The rooms are standard rooms, but are VERY clean and well kept. The bathrooms are roomy and of course the best part, they have the sleep number type beds, which are awesome!! During the week when I stay, its very quiet in the rooms.

Food: I had their room service and the food was good.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2010

I have been staying at this hotel ( Hilton ) down town Minneapolis, for more than ten (10) years. I have always found it to be very homely. The rooms are clean and spacious, view fantastic and not very noisy at all compared to elsewhere.
The staff are courteous, beginning with the door me. The desk receptionists and the
MANAGER will go out of their way to accommodate you if you have a problem. I was a recipient of such good treatment. The room service personnel are very thorough as well.
My only complaint is that the food is a bit too salty and the chef should be reminded that health wise he should curb the salt. This is all the time, not a one shot deal. I do not intend this to be a negative criticism but instead a positive one which could save a life.

Stayed April 2010, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hilton Garden Inn Minneapolis Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Minneapolis Downtown

Address: 1101 4th Avenue South, Minneapolis, MN 55404
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Minneapolis
#1 Romantic Hotel in Minneapolis
#1 Business Hotel in Minneapolis
#4 Green Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Minneapolis Downtown 3*
Official Description (provided by the hotel):
Come and join us in the heart of downtown Minneapolis’ corporations and entertainment districts at Hilton Garden Inn Minneapolis Downtown. You’ll be within walking distance to the exciting Nicollet Mall shopping and just one block from Minneapolis Convention Center. Visit the Walker Art Center or see a show at the Orchestra Hall. Stay in a spacious guest room at this downtown Minneapolis hotel, all of which feature contemporary decor and include complimentary high-speed internet access. Stay energized with the hotel's indoor swimming pool and keep up with your routine with the modern cardiovascular machines and weights in our fitness center. Start each day with a delicious cooked-to-order breakfast at the Great American Grill® restaurant, or pick up supplies at the 24-hour Pavilion Pantry® convenience store. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, BookIt.com, Travelocity, Cheap Tickets, Tingo, Hotels.com, Hilton Hotels, getaroom.com, Despegar.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Hilton Garden Inn Minneapolis Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Minneapolis Downtown Hotel Minneapolis

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Minneapolis Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.