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“Pleasant stays - thanks to the helpful staff” 5 of 5 stars
Review of Hilton Garden Inn Minneapolis Downtown

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Hilton Garden Inn Minneapolis Downtown
3.0 of 5 Hotel   |   1101 4th Avenue South, Minneapolis, MN 55404   |  
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Ranked #1 of 48 Hotels in Minneapolis
GreenLeadersBronze level
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Pleasant stays - thanks to the helpful staff”
5 of 5 stars Reviewed August 28, 2013

A lovely 4 night stay (which is my fourth stay at this hotel so far this year). This is a well run hotel. Helpful employees that work hard to get the details right. The bell staff, front desk, restaurant, and housekeeping staff are pleasant and friendly. My stays have been a combination of business (convention) and personal (U of Minnesota). My thanks to all the individual employees. I'm looking forward to returning for two more trips in October.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review, September 3, 2013
Dear SoCalGolf,
Thank you for taking the time to write this review on our property! Our team works incredibly hard to make sure that we are as accommodating as possible to each of our guests. It is very beneficial for us to get feedback, like yours, that gives praise to our employees because it reassures us that we are maintaining the high level of service for which we are known. Property loyalty is very important to us as well and we are so thrilled to hear that you have continued to choose our hotel for your business and leisure trips! Our team looks forward to seeing you again in October!


Kind Regards,


Hilton Garden Inn Management Team
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612 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2013

We were treated very well by the staff. Clean rooms, quiet, slept well. Breakfast was pretty typical, but nice. Stayed for a Vikings vs. Bears game, it was an enjoyable stay even for us Bears fans. GO BEARS! :-)

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review, August 28, 2013
Dear Tracie708,
Thank you so much for reviewing our hotel! As a team we strive to make every guest feel at home while maintaining a high level of customer service and personalized care. We love when the NFL comes to town and although come game time we are cheering against one another, it is the overall experience that holds the most value and it is so great to hear that we could help be a part of yours! We welcome you back to our property any time!
Kind Regards,
Hilton Garden Inn Management Team
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New York City, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 26, 2013

I stay here on business stays and enjoy the comfort and quality of the hotel. The food at the restaurant is good and the rooms are clean and well appointed. I walk to Hennepin Ave. usually for something to eat for dinner, but there is also a free shuttle service to the light rain, which can take you to the same area in just a few minutes. I definitely recommend this hotel.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review, August 28, 2013
Dear Viajera1219,
Thank you for taking time to review our property! We are pleased that you enjoyed your experience with us in our wonderful guest rooms. Our menu was just revamped to give our guests even more options when dining on site and it's fantastic to hear that you had a chance to experience it! Shuttle service is key to providing our guests accessibility when commuting from the airport via light rail and to their offices in the downtown area. We hope to accommodate you again soon at the HGI Minneapolis!
Kind Regards,
Hilton Garden Inn Management Team
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Aurora, Illinois
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 23, 2013

Nice place to stay. Modern amenities and in walking distance to wonderful restaurants. Parking is close to the hotel if you don't want to park with the valet. Beds and pillows are very comfortable. Try's Hell's Kitchen- they serve breakfast all day long and it is fabulous. A lot of outdoor dining available at many restaurants.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review, August 26, 2013
Dear TripAdvisor Member,
Thank you so much for your lovely review and great insight on our property! We are thrilled to hear that you enjoyed your visit to the University of Minnesota and are pleased that you were able to enjoy one of the many great restaurants that our city has to offer. If you stop by the Front Desk next time, one of our team members can provide you with a Downtown Restaurant map that is filled with a large variety of cuisine options! It would be our pleasure to accommodate you again on any future trips to Minneapolis that you may have.
Kind Regards,
Hilton Garden Inn Management Team
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Henderson
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

My recent stay at the Minneapolis Hilton Garden Inn was a very pleasant experience. Very clean rooms and convenient location since I had meetings at the Convention Center which is basically across the street.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review, August 20, 2013
Eve B, Thank you for your fabulous review from your experience at our property. We hope you weren't stuck in the convention center the whole time you were here, but were able to get out and see some of Minneapolis! Not only are we conveniently located to the convention center but to Nicolet Mall as well, which is filled with restaurants and pubs. Please come back and visit us again soon.
Best Wishes,
Hilton Garden Inn Management Team
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Red Lion, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2013

Very friendly and helpful staff. Rooms were clean and well-kempt, obviously recently remodeled. Food was hot and good and not too expensive. Handled a large number of guests quite efficiently. Took my early check-in and checked my luggage. Offered me and my guests free breakfast passes in exchange for a room inconvenience for one night. I will return!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review, August 20, 2013
Thank you for your Trip Advisor review Diane. It is always great to see when a guest has such a great experience with us, even with a room inconvenience. We thank you for accepting our offer and enjoying breakfast because of it! We hope you and your party enjoyed the Tastefully Simple convention and we can't wait to see you all again next year.
Best Wishes,
Hilton Garden Inn Management Team
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Minneapolis, United States
1 review
3 of 5 stars Reviewed August 14, 2013

Over price room with no real value when compared to other hotels and the ammenties they offer. Breakfast was not included in the price. It was just under $15 for breakfast, which again is a bit over priced.

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony L, General Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review, August 20, 2013
Thank you for taking the time to provide us with feedback from your experience at our property John. I want to apologize for us not providing you with an outstanding experience to where you felt your time with us was worth every penny. That type of service is not typical to our property. If you ever decide to book with us again, check out some of the packages we offer, including a breakfast package. We hope to see you again to change your mind about the service and amenities we have, but until then we wish you the best! Thank you again for your time.
Best Wishes,
Hilton Garden Inn Management Team
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Additional Information about Hilton Garden Inn Minneapolis Downtown

Address: 1101 4th Avenue South, Minneapolis, MN 55404
Phone Number:
Location: United States > Minnesota > Minneapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Minneapolis
#3 Best Value Hotel in Minneapolis
#3 Business Hotel in Minneapolis
#3 Family Hotel in Minneapolis
#4 Green Hotel in Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Minneapolis Downtown 3*
Number of rooms: 210
Official Description (provided by the hotel):
Come and join us in the heart of downtown Minneapolis’ corporations and entertainment districts at Hilton Garden Inn Minneapolis Downtown. You’ll be within walking distance to the exciting Nicollet Mall shopping and just one block from Minneapolis Convention Center. Visit the Walker Art Center or see a show at the Orchestra Hall. Stay in a spacious guest room at this downtown Minneapolis hotel, all of which feature contemporary decor and include complimentary high-speed internet access. Stay energized with the hotel's indoor swimming pool and keep up with your routine with the modern cardiovascular machines and weights in our fitness center. Start each day with a delicious cooked-to-order breakfast at the Great American Grill® restaurant, or pick up supplies at the 24-hour Pavilion Pantry® convenience store. ... more   less 
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Also Known As:
Hilton Garden Inn Minneapolis Downtown Hotel Minneapolis

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