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“Very Good” 4 of 5 stars
Review of Hilton Minneapolis

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Hilton Minneapolis
4.0 of 5 Hotel   |   1001 Marquette Ave South, Minneapolis, MN 55403 (Downtown)   |  
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Winter Weekends- from $79
Ranked #11 of 48 Hotels in Minneapolis
Moorhead, United States
1 review
“Very Good”
4 of 5 stars Reviewed 2 days ago NEW

I would have rated it excellent except the pool was not available. The exercise room was outstanding. It was very handy to my conference and activities downtown. Clean and well appointed room was very quiet at night.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMinneapolis, General Manager at Hilton Minneapolis, responded to this review, today
Thank you for taking the time to review. I am happy to see you found our location convenient and had the opportunity to enjoy our Fitness Center. We strive to keep our amenities as modern as possible and are coming to the end of a short improvement to our pool area. Arrangements have been made for any guests wishing to utilize a pool, for details please contact the Front Desk. I hope we have the opportunity to welcome you back to Hilton Minneapolis in the future.

Sincerely,

John E. Luke
General Manager
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298 reviews from our community

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice Hilton Hotel.. just there overnight had late night food and drinks at bar right before they closed they were happy to accommodate me and guest. After check out I left an item in the room. We all know how that usually goes. To my surprise the house keeping department called me back I returned to the hotel on the way to the airport and I got it back. Front desk people also friendly and pleasant. I noticed a Ruth Chris restaurant across the street as well. Thanks Hilton Staff!!

Room Tip: far corners away from elevator
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  • Stayed November 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMinneapolis, General Manager at Hilton Minneapolis, responded to this review, today
Thank you for this review! We are always happy when we are able to get items back to their owners; I'm thrilled to see we were able to retrieve and return your item before you left town. I look forward to sharing your review with our Housekeeping team! We all hope to welcome you back in the future.

Sincerely,

John E. Luke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed in the Hilton Downtown Minneapolis following a Garth Brooks concert. We were a little apprehensive when we got to the floor to find out it was a floor of Frat Boys. The Manager on duty was so kind when we checked it to give us a Jr. Suite at no added cost since no rooms were ready. This suite ended up being a blessing since the boys were up into the wee hours of the morning, but since we were in an end room, we didn't hear much commotion happening in the halls. Thank you to the front desk team, because this could of been a bad experience.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMinneapolis, General Manager at Hilton Minneapolis, responded to this review, today
Thank you for taking the time to share your experience. I am happy to hear one of our Managers took the initiative to upgrade your room and ensure you had an excellent stay. All present Managers were engaged with our group in house over the weekend, and I am glad to see you had a peaceful night. We hope to welcome you back to Hilton Minneapolis in the future!

Sincerely,

John E. Luke
General Manager
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Seymour, United States
1 review
4 of 5 stars Reviewed 1 week ago

the reservation system was terrible to work with. Trying to get rooms in the room block was not available and when trying to get room outside the room block the rate was way to high. On my floor there was a huge fraternity party and I had to stay in the hallway till 3 a.m. to be sure drunk students did not wake up my students. My students were also fearful of how drunk and stoned individuals were on our floor.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMinneapolis, General Manager at Hilton Minneapolis, responded to this review, 6 days ago
Please accept my sincerest apologies for the events on your floor over the weekend. Being that you were with the students, I’m sure you are aware of the Code of Conduct we require student groups to follow. This includes behavioral, noise, and curfew standards. When the code of conduct was not followed, all management on duty were addressing the situation, ensuring the safety of our guests in a timely manner, which is always our priority. What you experienced was not acceptable and I again apologize. I have discussed the weekend with my Executive team so we can continue improving our processes as we welcome groups in the future. I hope we have the opportunity to welcome you back to Hilton and Minneapolis. Please feel free to call me directly if you would like to discuss any components of your stay. My direct line is (612) 397-4800.

Sincerely,

John E. Luke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hughesveille, United States
1 review
3 of 5 stars Reviewed 1 week ago

I accompanied students to a FBLA conference. Overlapping our event was some type of college frat party occuring and DRUNKS were everywhere! They were shoving dozens of people into a crowded elevator; one girl cut her foot and ran around the lobby dripping blood on the floor. There should be common sense used when scheduling events to ensure the safety of patrons. In addition, I found what looked like mouse droppings in my bathroom on the floor.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMinneapolis, General Manager at Hilton Minneapolis, responded to this review, 6 days ago
Please accept my sincerest apologies for the events you mentioned over the weekend. Being that you were with the students, I’m sure you are aware of the Code of Conduct we require student groups to follow. This includes behavioral, noise, and curfew standards. When the code of conduct was not followed, all management on duty were addressing the situation, ensuring the safety of our guests in a timely manner, which is always our priority. I have discussed the weekend Executive team so we can continue improving our processes as we welcome groups in the future. I hope we have the opportunity to welcome you back to Hilton and Minneapolis. Please feel free to call me directly if you would like to discuss any components of your stay. My direct line is (612) 397-4800.

Sincerely,

John E. Luke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, TN
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night while on business. It is a typical Hilton hotel: Clean and nicely updated. Staff was friendly. The fitness center was much nicer than the Hilton St.Paul/Minneapolis airport. Fitness center is updated with adequate cardio machines with some weight machines. The indoor pool looked nice and the hotel also had a Jacuzzi. The restaurant was okay. The bar area was a bit plain - nothing unique or anything to make you want to stay for a drink. I would recommend this hotel and will stay here again.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMinneapolis, General Manager at Hilton Minneapolis, responded to this review, 1 week ago
Thank you for taking the time to review. I'm very pleased to see you had the opportunity to enjoy our Fitness Center and explore the Pool/Jacuzzi. Our bar, SWL, is pleased to offer an excellent Happy Hour Monday - Friday, 4pm - 6pm with $3 drink specials, wines and draft beer. We also have free WiFi and an assortment of Chef inspired pizzas. I think you would really enjoy it and hope have the opportunity to next time you are in town. We hope to welcome you back to Hilton and Minneapolis in the future!

Sincerely,

John E. Luke
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel lobby is a beautiful and a bit of the old hotel charm with the huge chandelier and marbel floors. I appreciated teh Hilton Honors line since the lobby was full of people. The rooms were clean and nice. Our floor was very quiet considering the number of students that were staying for a conference downtown. Seems the staff planned well for where they put the groups.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMinneapolis, General Manager at Hilton Minneapolis, responded to this review, 1 week ago
Thank you for taking the time to share your experience. I am happy to see we were able to expedite your check in and that you had a nice, quiet stay. We are often complimented on our grand lobby, I am very glad you enjoyed it as well! We look forward to welcoming you back in the future.

Sincerely,

John E. Luke
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Minneapolis

Address: 1001 Marquette Ave South, Minneapolis, MN 55403
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Spa Hotel in Minneapolis
#6 Luxury Hotel in Minneapolis
#8 Business Hotel in Minneapolis
#18 Family Hotel in Minneapolis
#18 Romantic Hotel in Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Minneapolis 4*
Number of rooms: 821
Official Description (provided by the hotel):
Experience style and elegance when you arrive to the city’s largest Four Diamond Hotel. Hilton Minneapolis is conveniently located in the heart of downtown and connected to five miles of climate controlled skyway. Hilton is just steps from Nicollet Mall where you can enjoy shopping, bars, restaurants, street cafes and quaint coffee houses. Our hotel features 821 deluxe guest rooms and suites, 24 hour business center, wireless internet (nominal fee), complimentary fitness center, indoor pool, in-room dining, and SkyWater Restaurant & Cocktails. ... more   less 
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Also Known As:
Hilton Minneapolis Hotel Minneapolis
Hilton Hotel Minneapolis
Minneapolis Hilton Hotel

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