The room was nice, the location was good, and staff was friendly. The only thing that was a bad experience was the fact the hotel charges you $10 for any package they receive in your name. I travel often, and so I have samples sent to the hotel when needed, and never have I experienced a hotel charging a $10 per package service fee for giving you your package that you already paid for delivery on. On top of that, they could not find my second package and I had to go back to my hotel room and look up the confirmed tracking number and cal them so they could find it. Of course they found it within minutes, but still charged me the $10 service fee. I would have at least like to been aware of this policy so I could send everything in one package. Also, the service does not include anything (like delivery to your room or a phone call); it's just for giving you your package when you request it at the desk. Just thought any business traveler's would want to know this hotel's policy.
- Official Description (provided by the hotel):
- Experience style and elegance when you arrive to the city’s largest Four Diamond Hotel. Hilton Minneapolis is conveniently located in the heart of downtown and connected to five miles of climate controlled skyway. Hilton is just steps from Nicollet Mall where you can enjoy shopping, bars, restaurants, street cafes and quaint coffee houses. Our hotel features 821 deluxe guest rooms and suites, 24 hour business center, wireless internet (nominal fee), complimentary fitness center, indoor pool, in-room dining, and SkyWater Restaurant & Cocktails. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Minneapolis Hotel Minneapolis
- Hilton Hotel Minneapolis
- Minneapolis Hilton Hotel