We stayed at the Hilton Minneapolis for several days when in town on business. It's very conveniently located in the downtown area within walking distance to shopping, the light rail, theater district, and parks. It is also connected to the Minneapolis Skyway system which makes traversing downtown very convenient in inclement weather. The decor and comfort were what we expect from a Hilton, very comfortable and decorated beautifully...even the rooms. We did have a couple issues, thus the 4 stars. A secretary made our reservations, and we were surprised when we arrive that we did not have a king bed, which would be fine, because in most Hilton's we have stayed at, we got a room with two queens. This Hilton only has kings or two doubles, very disappointing. The response from the desk clerk when we expressed our surprise was, "Well, that's what you reserved." She was not very helpful or empathetic. In the end, after unpacking, we just decided to make the best of the two doubles rather than repack and change rooms. The other issue was food. The breakfast in the restaurant was ridiculously expensive. We ended up grabbing something at the coffee stand most mornings, but did go out for breakfast our last day. Also, we arrived late the first night and thought the pizza they advertised in the room looked great, only to find out they stopped serving it at 10:00. Another night, we returned after midnight to find there was no food available. Others were in the lobby with the same issue. A vending machine located about 10 floors away, hung up when delivering my item so, still no food. Very frustrating. Despite these issues, still a nice stay, we would return.
- Official Description (provided by the hotel):
- Experience style and elegance when you arrive to the city’s largest Four Diamond Hotel. Hilton Minneapolis is conveniently located in the heart of downtown and connected to five miles of climate controlled skyway. Hilton is just steps from Nicollet Mall where you can enjoy shopping, bars, restaurants, street cafes and quaint coffee houses. Our hotel features 821 deluxe guest rooms and suites, 24 hour business center, wireless internet (nominal fee), complimentary fitness center, indoor pool, in-room dining, and SkyWater Restaurant & Cocktails. ... more less
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- Also Known As:
- Hilton Minneapolis Hotel Minneapolis
- Hilton Hotel Minneapolis
- Minneapolis Hilton Hotel