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“Hipster hangout has some fun unusual features but priced high” 3 of 5 stars
Review of aloft Minneapolis

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aloft Minneapolis
3.0 of 5 Hotel   |   900 Washington Ave S, Minneapolis, MN 55415 (Downtown)   |  
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Ranked #28 of 49 hotels in Minneapolis
Santa Rosa, California
1 review
“Hipster hangout has some fun unusual features but priced high”
3 of 5 stars Reviewed July 1, 2013

I stayed at this hotel on business and found the hipster vibe and modern design refreshing. My standard room was very small but laid out thoughtfully, with tasteful yet functional design elements like hooks instead of a closet, shelves instead of a dresser, a sink that sits on top of the counter, wall-mounted dispensers for shampoo, soap, etc. rather than little bottles, and translucent glass in the shower that let natural light through. This modern style is not for everyone but it didn't bother me. In fact, I rather liked it. The neighborhood seems good and there are several decent restaurants within walking distance.

There were a few negatives of my room and the property in general:
The desk chair was too short for the desk and the height could not be adjusted.
The toilet was leaking and would refill with water every few minutes.
The *closet* was not tall enough to hang pants without folding them.
There is no proper restaurant in the hotel. Instead, they have an assortment of junk food and hot-plate items that are generally pretty awful tasting as well as unhealthy.
Although my company paid for the room, I still thought it was a bit high ($160) considering everything.

I think if you like the noveau hipster scene and you can get a better rate than I did, I think the Aloft could be a good choice.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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263 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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English first
Surrey
Top Contributor
105 reviews 105 reviews
105 hotel reviews
Reviews in 87 cities Reviews in 87 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 28, 2013

This was my first visit to the funky Aloft brand of hotels, a “vision” of the upmarket W Hotel chain. The hotel is said to be “fresh, fun and forward-thinking” – it’s certainly a bit different and mostly it worked.

In Minneapolis, the Aloft is located on the edge of downtown close to the Mill City historic quarter and new Guthrie Theater. There are some attractive restored historic buildings and shops (including grocery) nearby, but also several empty building lots. Access is easy with the Metro Blue Line tram about ten minutes’ walk and good road access. Downtown is a little further but still quite close. The hotel runs a free shuttle bus for rides within five miles.

The lobby has a bright and cheerful design with helpful and pleasant staff. There is an open bar and lounge, pool table, internet access and shop with range of drinks and snacks.

The room was a very good size and comfortable. The bed was great and there was ample desk space, storage for clothes, empty fridge, coffee maker, large safe, huge tv, etc. The bathroom was also spacious with Bliss branded toiletries. I liked how it was possible to forego daily housekeeping in exchange for a $5 voucher or 250 Starpoints.

Free wifi internet access is available, which is welcome for a downtown upmarket hotel, although I found it quite slow at times and my iPhone often had difficulty connecting, so some improvement is needed.

The food offer is slightly odd. There is no restaurant, but snacks can be bought in the Wxyz bar or purchased in the re:fuel shop. There is limited seating for eating a meal. Of course, there are plenty of eat-out options in the evening, but breakfast seemed a rather unsatisfactory affair, eating an egg-and-bacon muffin out of a silver foil wrapper perched on a bar stool amidst multi-coloured lights.

Overall, a great room and good staff, but be aware of the limited food option.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
48 reviews 48 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 25, 2013

Came to town for a wedding and this is where the wedding guests stayed. It's a simple hotel with not a lot of extras but it had absolutely everything we needed. If you need room service and lots of restaurants in your hotel, this isn't the place but otherwise, this place had everything for us. Great location near the Guthrie Theater where we went one night and an easy walk or drive everywhere else. I've read the other reviews and if you're expecting a $250/night room, then that's what you need to pay. The room was bright, airy and plenty of room. Really well organized layout and we had a great view.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Andrea N, Starwood Hotels & Resorts at aloft Minneapolis, responded to this review, July 4, 2013
We greatly appreciate your review-thank you for sharing. We are delighted to hear you had a pleasant stay with us and you enjoyed our hotel's amenities, convenient location and amazing city views. Our hotel team works diligently to make all our guests feel welcome and at home. We hope you choose to stay with us again the next time you are in Minneapolis. Thanks again and take care!
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Seattle, Washington
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 23, 2013 via mobile

Par for the course, this Aloft is bright, clean and the staff is friendly. The location is about a 10 minute walk from the lite rail metro, making traversing the city a snap. The room was clean and smelled fresh with the minimal Aloft furnishings. Free wifi and a decent gym make it the perfect quick stop hotel. Within walking distance to multiple restarauts and very close the the stadium.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Andrea N, Starwood Hotels & Resorts at aloft Minneapolis, responded to this review, July 4, 2013
Thank you so very much for your review. We are pleased to hear you enjoyed your stay with us and were able to take advantage of our hotel's amenities. We hope to see you again the next time you are in town.
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Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 19, 2013

I tried booking a room at the Aloft for a client and it was the worst experience I've ever had from a hotel. I called in numerous times for days and spoke to so many different people because the manager was never there-the one who had the power to over-ride a room rate since the hotel was full. After calling in for days I was finally able to get a hold of a manager who said after all my work, they would only be able to give us the room at an elevated price. I booked it for fear that it was already so close to the arrival of the client that it would be hard to find another hotel. Immediately after finding a different hotel at a reasonable price I called in to cancel and received a cancellation email. The following Monday, I received another email confirming the same reservation. I called the hotel to explain to them that I already canceled and had the cancellation email and the person I spoke to on the phone was extremely rude. She said I had two minutes to cancel otherwise there would be a charge and that someone on Saturday had called in to re-book the room. I asked the client if he had done it and he said no-we were the only two people to know about this-so I'm assuming it had come from a manager at the hotel who got the regualar 119 rate but never called us to inform us of this. I would never recommend this hotel to anyone

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Service
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Andrea N, Starwood Hotels & Resorts at aloft Minneapolis, responded to this review, June 27, 2013
Thank you for your review. We regret to hear that you experienced these issues while trying to book and cancel. We've made sure to address this with our team to ensure issues like this do not occur again. We apologize for the inconvenience this may have caused you, again thank you for your review and take care.
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Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 4, 2013

I always stay here for business and even though the rooms are modern and chic, they aren't the most relaxing. Two out of the 3 times I've stayed at this hotel, I seem to get a room with a loud A/C/heating system that wakes me up throughout the night. So the sleep quality in my opinion leaves much to be desired.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Andrea N, Starwood Hotels & Resorts at aloft Minneapolis, responded to this review, June 10, 2013
Thank you for the feedback and we apologize for the noise disturbance you experienced. Our guests’ comfort is a top priority and we have brought this to our maintenance team’s attention and they are addressing the issue. Thank you again for your feedback, take care!
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Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2013

This is easily the coolest hotel we have ever stayed at in this price bracket. Dulcie was in raptures over the decor, the really cool high-tech bathroom, furnishings and so on. I am not so much into these niceties but I had to agree. For the same price one would pay at some far-flung Motel 6 or equivalent, one is hard by the Guthrie in total chic. Such is the location and the quality, I balked not one bit at the parking fee in the underground, though one requires nerves of steel reversing into the narrow spaces midst looming concrete pillars. The room was quite compact, but that is okay with us. Storage space was at a premium though and I was finding my clothes littering the otherwise comfortable couch. The bathroom is brilliant. One particularly good feature was the presence of large soap and shampoo dispensers right in the shower. No more fiddling with tiny bottles in the half-light trying to determine which is which. Need that at home. Location is awesome. From the window we were afforded a compelling view of downtown Minneapolis, easily walkable from the hotel. The very cool Guthrie is right round the corner. On a Saturday, the farmers market there provides a source of provender and coffee. (One knock against the hotel is perhaps the absence of the "continental breakfast" - food and beverage is provided a la carte at a usurious rate). For runners, the river trail is just one block away - one of the best running trails in a big city anywhere. We would return.

Room Tip: Ask for a "park view" to get view of the city across the river
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about aloft Minneapolis

Address: 900 Washington Ave S, Minneapolis, MN 55415
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — aloft Minneapolis 3*
Official Description (provided by the hotel):
Aloft Minneapolis is a bold new hotel featuring loft-inspired design for an easy Twin Cities stay. Stroll out our door to explore downtowns trendy Mill District, rich in history and culture. ... more   less 
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Also Known As:
Aloft Minneapolis Hotel Minneapolis

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