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“Beautiful property, service lacking” 4 of 5 stars
Review of The Hotel Minneapolis, Autograph Collection

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The Hotel Minneapolis, Autograph Collection
4.0 of 5 Hotel   |   215 4th Street South, Minneapolis, MN 55401 (Downtown)   |  
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Ranked #26 of 48 Hotels in Minneapolis
GreenLeadersSilver level
Miami, Florida
Level Contributor
84 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Beautiful property, service lacking”
4 of 5 stars Reviewed December 31, 2010

All of the reviews are dead-on: This is a really nice and cool place to stay. I got lucky enough to end up in a Junior Suite - so my room was actually spacious. But I can imagine how some rooms would be extremely small.

A few points:

-The bathroom, although quite large, was poorly designed. The location/design of the shower made it hard to enjoy bathing. You kind of have to experience it to understand.
-The staff was a bit surly. You kind of get the vibe that the employees aren't too happy working there. Just kind of a gloomy affect rather than a cherry one that you expect from a hotel.
-Awesome gym. Since this used to be a Hilton, the full Precor fitness room is a hold over.

  • Stayed December 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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549 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Madison, Wisconsin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 24, 2010

Staff was very friendly and accommodating. 12 ft ceilings, no bath but shower was big enough for two and the shower head was high enough I had to reach up to adjust (I'm fairly tall). Room was really for sleeping, not hanging out in. Location is excellent (just off the Nicolett Mall. Took the light rail from the airport and it's just a few minutes walk to the hotel.
Food from room service was very good. Only complaint was both my wife and I have dietary restrictions. When we ordered and mentioned things we couldn't eat we would still get those things in/on our food. The staff was always quick to correct and quite gracious but they didn't seem to communicate amongst each other very well.
We were on the concierge floor. The concierge room was quite nice but no food was served on the weekend. I didn't have a problem with that other than the only way to find out was to talk to the front desk. Information, in general, seemed to be on a need to know basis.
I would still give them 4 stars but if they could get the staff to pay attention more closely and generally be more efficient they could be a five.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ontario
Level Contributor
83 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed December 22, 2010

This was an excellent hotel, and very good value because of the weekend promotion offered on the hotel website. The promotion included free valet parking and breakfast, so look for this special if you are considering this hotel.

The location is very good. While it can be a bit of walk to other parts of the downtown, we used the skyway to walk virtually all the way to the Convention Centre and to many other areas as well. This was definitely an advantage during the snowstorm we experienced while there. You can easily walk indoors to Macy's and Target, unless you are not particularly fond of walking. The skywalk can be confusing at times and we frequently got turned around, but there is always the option of going outside and following a more direct route. Pick up a map of the downtown area and skywalk from the front desk.

The hotel is also a 2 minute walk to a Light Rail Transit (LRT) station (Government Station). We used the LRT to get to the Mall of America. It took about 30 minutes but it was a direct route and trains ran frequently. I would definitely do this again to avoid driving and parking.

The room was very clean and contemporary. The glass shower is spacious and the bathroom in general is on the larger size. The room itself is a bit smaller, but there was more than enough room for two people. There is a coffee maker with Wolfgang Puck coffee. Coffee wasn't replenished but you can call Guest Services for additional supplies. The bed (we had a king) was comfortable and high quality sheets were used. There is a flat screen TV as well.

The gym was very nice for a hotel gym. There are new treadmills and elliptical machines, in additon to free weights, med balls and mats. There was a basket of apples and oranges available as well. Complimentary headphones are provided for the cardio machines as each has it's own TV. There is no pool.

Front desk staff were very helpful and pleasant , as was valet, housekeeping and dining room staff.

Our stay included breakfast that was ordered off the menu, which was very nice. The voucher had a $30 limit but we were easily able to have a filling breakfast for under that amount.

I would definitely stay here again.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yukon, Oklahoma
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 14, 2010

I would recommend this hotel. It was great in almost everyway at a good price. The staff were friendly and helpful. The hotel was clean and nice. I loved that elevators required a room key to work extra safety is always a plus. There were just a few little things I didn't like. The pillows were small and too flat. The bedding actually gave my husband a rash...it was an allergic reation to the dry cleaning chemicals we assume. The shower door was akwardly placed and everytime we opened it moved the shower head which I was too short to move back. Just little things, but all in all I would stay there again.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 5, 2010

Very nice hotel; room was small but very nice. They make good use of a small space. Bathrooms are quite large and shower was great. Horrible toilet paper!!! No make-up mirror. Not located close to shopping, Nicollet Avenue, restaurants.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 5, 2010

Came with high expectations since I stay at multiple Marriotts each year. The only redeeming feature of this property was the bed. The front desk clerk was not helpful and the valet person was even less. The hotel is undergoing renovation and it shows everywhere. The bed was very comfortable but the tool hook was loose. The shower was so high a short person couldn't reach it. The flat screen TV had horrible reception even on the local ABC station. The sunday morning buffett was equally bad and cold.

  • Stayed December 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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North Dakota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 30, 2010

Very friendly staff, very clean, would stay there again. Got a great deal on Expedia ($99/night). Beds and linens very comfy. Skyway is located on 2nd floor of hotel. Train station to mall of america is a block from hotel. Too cheap to use valet parking, so used one of the many parking garages that are located a block or so from hotel.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Hotel Minneapolis, Autograph Collection

Address: 215 4th Street South, Minneapolis, MN 55401
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Minneapolis
#11 Luxury Hotel in Minneapolis
#20 Romantic Hotel in Minneapolis
#28 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Minneapolis, Autograph Collection 4*
Number of rooms: 222
Official Description (provided by the hotel):
The Hotel Minneapolis, Autograph Collection is conveniently located in downtown Minneapolis combining urban energy with a sophisticated and comfortable experience that truly mixes business with pleasure. The hotel is connected to the city's renowned skyway system and within blocks of the city's most desirable destinations:Nicollet Mall, Target Headquarters, the Minneapolis Convention Center, Mall of America Field, shopping, entertainment, and restaurants including the award winning restaurant MAX located right at the hotel. The hotel is also located 1 block from Light Rail Transit connecting to Minneapolis International Airport and Mall of America. Featuring 6,000 square ft. of flexible meeting space, 24 hour fitness and business center, and 222 guestrooms with high-speed wireless Internet Access, work desks, flat screen LCD televisions, and MP3 docking station. ... more   less 
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Also Known As:
Hotel Minneapolis Doubletree
Minneapolis Doubletree

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