We dropped in the last minute due to a plumbing emergency in our house. The check in process and accommodations were amazing! I find that in today's age a lot of people have lost the customer service, but certainly not here.
Due to having a dog with us, we could not leave the room as he would whine (no fault of the hotel). This made us order room service. Room Service was par for the price. I probably would avoid the room service next time simply due to the cost of the food as compared to what we got. On the plus side, room service made a follow-up call to ensure that the food was sufficient. Again, this supports the EXCELLENT customer service.
- Official Description (provided by the hotel):
- The Hotel Minneapolis, Autograph Collection is conveniently located in downtown Minneapolis combining urban energy with a sophisticated and comfortable experience that truly mixes business with pleasure. The hotel is connected to the city's renowned skyway system and within blocks of the city's most desirable destinations:Nicollet Mall, Target Headquarters, the Minneapolis Convention Center, Mall of America Field, shopping, entertainment, and restaurants including the award winning restaurant MAX located right at the hotel. The hotel is also located 1 block from Light Rail Transit connecting to Minneapolis International Airport and Mall of America. Featuring 6,000 square ft. of flexible meeting space, 24 hour fitness and business center, and 222 guestrooms with high-speed wireless Internet Access, work desks, flat screen LCD televisions, and MP3 docking station. ... more less
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- Also Known As:
- Hotel Minneapolis Doubletree
- Minneapolis Doubletree