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“I expected more.” 3 of 5 stars
Review of The Hotel Minneapolis, Autograph Collection

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The Hotel Minneapolis, Autograph Collection
4.0 of 5 Hotel   |   215 4th Street South, Minneapolis, MN 55401 (Downtown)   |  
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Ranked #19 of 48 hotels in Minneapolis
GreenLeadersSilver level
New York City, New York
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“I expected more.”
3 of 5 stars Reviewed November 12, 2012

I was in town on business. I stayed at the Marriott City Center the week before and didn't care for it much but it was close to a meeting I had the next day. I tried The Hotel Minneapolis the next week. I probably won't be going back there either. The lobby is kind of cool; it's an old bank. The hotel staff at the front desk were pleasant, but I waited too long in line. The rooms were clean. There was no bottled water in the room. The rooms are also not very sound proof. I could hear everything going on in the hall and in the rooms on either side.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUTOMinneapolisGM, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, November 20, 2012
Dear BWoolf
,
On behalf of the entire staff at The Hotel Minneapolis, we would like to thank you for taking the time to share your observations regarding your stay.

It encourages me to hear you say that you "probably" wont be back. From your comments it appears that you enjoyed The Hotel Minneapolis but there are a few details that we need to continue to work on in order to make your experience more enjoyable and a little quiter.

We value all your feedback and be assured we utiize all the comments we ge to enhance all of our future guests expereince.

When making a future reservation at the hotel i invite you to utilize our virtual concierge to inform us about your arrival and we can certainly preblock you into a room that is located in the most quite section of the guestroom floor to avoid any foot traffic in the hallways.

If and when your travel plans bring you back to the downtown Minneapolis area we hope that you will consider choosing The Hotel Minneapolis for your overnight accomidations.

Sincerely,
Don Cook
General Manager
The Hotel Minneapolis, Autograph Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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English first
Michigan
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 11, 2012

Stayed for two nights. Solo traveller. Here's the quick and dirty.
This is a nice hotel with a distinctive feel. Rooms are small but clean. There is an extra charge for internet (~ $10/24 hrs), separate charge for using the safe in the room and parking is about $30 per night (however, I was told that street parking - if you're not concerned about safety in the downtown area - is free). The gyn is 24 hours and requires card access. Treadmills, ellipticals, machine weights, apples, water and headphones available for use.
Hotel is in the heart of downtown. Plenty to do for those looking to dine, socialize or watch a play or a movie. Public transport (tram) is across the road, easy access.
About 15 minutes to the airport and Mall of America.
I would not recommend this hotel for travelers with kids but solo or couples will have a decent stay.
Front desk staff is very helpful.

Room Tip: If you have kids, make sure you ask for a "bigger room" as I looked at 2 rooms and they we...
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUTOMinneapolisGM, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, November 20, 2012
Dear DocMoMan,

Thank you for your feedback and taking the time to post your comments. We are pleased to hear that you found our hotel “Distinctive” but just not Outstanding.

We do take the time to review all the feedback that we receive from our guests and utilize it to continually enhance the levels of service that we can deliver so that we can consistently provide Outstanding service and make all of our guests walking away looking for the next return visit.

Unfortunately, our internet and valet services we do need to source from outside companies and we are continually looking at ways to minimize the cost to our guests. The safes in each guestroom are for the use of all guests occupying that room and are for your additional security and do not require a fee. I am sorry if someone on staff instructed you differently.

Should your travel plans bring you back to the downtown Minneapolis area, we hope that you would choose us for your overnight accommodations so that you can experience how we are striving to continually make all our guests experiences “Outstanding”.

Sincerely,
Don Cook
General Manager
The Hotel Minneapolis, Autograph Collection
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Minnesota
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed here for our 6 year wedding anniversary and were so pleased! I got a great deal on the room through hotwire.com and they gave us free breakfast for our anniversary :-) The hotel is also within walking distance of some great restaurants and good shopping. We thoroughly enjoyed our stay downtown and will venture to do so for future anniversaries as well :-)

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Gorgeous hotel to stay at! Top of the line everything! Great for business travelers. Stayed here with some friends and we had a blast. The rooms are perfect. The staff is friendly and helpful. The location is in downtown so great to walk around if you have the time. There is valet service if you prefer or if you are cheap like us you park around the corner at a parkade! Nothing bad to say about this place at all. I would highly recommend staying here.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 4, 2012

A decent hotel with more personality than your average Marriott that's right off the light rail's "Hiawatha" line. The front desk staff was very personable and they had a decent in-house restaurant/cocktail lounge, always a plus to not have to venture out for dinner. My room looked directly into an office window, which was ~20' away (the width of an alley), which made it feel a bit confining. Little things could have been improved: add another hook or towel rack in the bathroom; move the shower valve or the rainshower head so you can turn the water on and bring it to a comfortable temp without getting drenched. Watch out for room service - after 2 tries they still couldn't produce the simple pasta with garlic, olive oil, and fresh seasonal vegetables that was described on the menu.

Room Tip: Request a room that doesn't face SW or you'll be looking directly into the offices across th...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Top Contributor
657 reviews 657 reviews
191 hotel reviews
Reviews in 182 cities Reviews in 182 cities
432 helpful votes 432 helpful votes
3 of 5 stars Reviewed October 28, 2012

Stayed here one night with my wife. The lobby is very nice and the entire hotel is a landmark that has been restored.

There was some confusion around my Platinum gift but that got resolved. We also had a heating problem that was promptly fixed.

The rooms have high ceilings and modern decor. The are SMALL. Most (nearly all?) have little to no view as the hotel is "boxed in" by other taller properties around it.

Parking was an expensive $30 but there are options within a block or two for less than half of that.

I've eaten lunch and Maxx (the only restaurant) several times, but this was my first breakfast. A buffet. It was average.

Bed was comfortable. Nice Bose wave radio in the room.

Carpet in the room could use a shampoo.

Room Tip: The 10th floor is the best but stay away from the concierge lounge unless you want to hear the door...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUTOMinneapolisGM, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, October 30, 2012
Dear Lucycan,

Thank you for your feedback and taking the time to post your comments.

I am sorry to hear that you had some minor challenges when you arrived but all were promptly resolved.

It appears that you did enjoy your stay with us here at The Hotel Minneapolis but we still need to contiue to focus on some small details to make the entire expereince one to remember.

We are committed to doing just that. It is with great feedback from amazing guests such as yourself that allows us to utilize your comments with the entire staff to sharpen there attention to details and strive to make all guests experience one to remember!

When your plans bring you back into downtown Minneapolis we look forward to having you as our guest again.

Again, thank you for your comments, which will help us in our ongoing efforts to continually improve upon our customer service.

Sincerely,
Don Cook
General Manager
The Hotel Minneapolis, Autograph Collection
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Atlanta, GA
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 25, 2012

Excellent upscale and unique Marriott property within easy walking distance to light rail and Nicollett Mall. Nice, clean and quiet room. Large bathroom with large walk-in shower. Only complaint was the desk and desk chair were not conducive for work. The chair was quite uncomfortable and the desk was oddly placed such that there was very little room to work with the bed literally right behind the chair. Most rooms look at each other so not much for a view. Concierge lounge: staff was excellent, adequate seating, multiple large screen TVs, and average food selections.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel Minneapolis, Autograph Collection

Address: 215 4th Street South, Minneapolis, MN 55401
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Minneapolis
#9 Luxury Hotel in Minneapolis
#17 Romantic Hotel in Minneapolis
#17 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Minneapolis, Autograph Collection 4*
Official Description (provided by the hotel):
The Hotel Minneapolis, Autograph Collection is conveniently located in downtown Minneapolis combining urban energy with a sophisticated and comfortable experience that truly mixes business with pleasure. The hotel is connected to the city's renowned skyway system and within blocks of the city's most desirable destinations:Nicollet Mall, Target Headquarters, the Minneapolis Convention Center, Mall of America Field, shopping, entertainment, and restaurants including the award winning restaurant MAX located right at the hotel. The hotel is also located 1 block from Light Rail Transit connecting to Minneapolis International Airport and Mall of America. Featuring 6,000 square ft. of flexible meeting space, 24 hour fitness and business center, and 222 guestrooms with high-speed wireless Internet Access, work desks, flat screen LCD televisions, and MP3 docking station. ... more   less 
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Also Known As:
Hotel Minneapolis Doubletree
Minneapolis Doubletree

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