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“Nice Marriott in Minneapolis” 3 of 5 stars
Review of The Hotel Minneapolis, Autograph Collection

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The Hotel Minneapolis, Autograph Collection
4.0 of 5 Hotel   |   215 4th Street South, Minneapolis, MN 55401 (Downtown)   |  
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Ranked #18 of 49 hotels in Minneapolis
GreenLeadersSilver level
Minneapolis, MN
Top Contributor
637 reviews 637 reviews
189 hotel reviews
Reviews in 179 cities Reviews in 179 cities
411 helpful votes 411 helpful votes
“Nice Marriott in Minneapolis”
3 of 5 stars Reviewed October 28, 2012

Stayed here one night with my wife. The lobby is very nice and the entire hotel is a landmark that has been restored.

There was some confusion around my Platinum gift but that got resolved. We also had a heating problem that was promptly fixed.

The rooms have high ceilings and modern decor. The are SMALL. Most (nearly all?) have little to no view as the hotel is "boxed in" by other taller properties around it.

Parking was an expensive $30 but there are options within a block or two for less than half of that.

I've eaten lunch and Maxx (the only restaurant) several times, but this was my first breakfast. A buffet. It was average.

Bed was comfortable. Nice Bose wave radio in the room.

Carpet in the room could use a shampoo.

Room Tip: The 10th floor is the best but stay away from the concierge lounge unless you want to hear the door...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUTOMinneapolisGM, General Manager at The Hotel Minneapolis, Autograph Collection, responded to this review, October 30, 2012
Dear Lucycan,

Thank you for your feedback and taking the time to post your comments.

I am sorry to hear that you had some minor challenges when you arrived but all were promptly resolved.

It appears that you did enjoy your stay with us here at The Hotel Minneapolis but we still need to contiue to focus on some small details to make the entire expereince one to remember.

We are committed to doing just that. It is with great feedback from amazing guests such as yourself that allows us to utilize your comments with the entire staff to sharpen there attention to details and strive to make all guests experience one to remember!

When your plans bring you back into downtown Minneapolis we look forward to having you as our guest again.

Again, thank you for your comments, which will help us in our ongoing efforts to continually improve upon our customer service.

Sincerely,
Don Cook
General Manager
The Hotel Minneapolis, Autograph Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Atlanta, GA
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 25, 2012

Excellent upscale and unique Marriott property within easy walking distance to light rail and Nicollett Mall. Nice, clean and quiet room. Large bathroom with large walk-in shower. Only complaint was the desk and desk chair were not conducive for work. The chair was quite uncomfortable and the desk was oddly placed such that there was very little room to work with the bed literally right behind the chair. Most rooms look at each other so not much for a view. Concierge lounge: staff was excellent, adequate seating, multiple large screen TVs, and average food selections.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2012

Having no experience at all with hotels in Minneapolis, chosing the Hotel Minneapolis was a bit like buying a pig in a poke. Were we pleasantly surprised! The hotel was amazingly economical, but what we got for our tarrif was outstanding: Beautiful lobby, clean and extremely comfortable room with the best shower ever and lots of fluffy towels, an enormous flat screen tv, a short walk to the shops and restaurants of Nicolett Mall, and best of all, ta da!!: A two-minute walk to the light rail which goes DIRECTLY to the airport and costs $1.50, 75 cents for us because we're over 65.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Overland Park, Kansas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 13, 2012

My wife and I stayed here on a Saturday night while watching our daughter and son-in-law compete in the Medtronics Marathon.
This was the only category 4 Marriott property we could book in Minneapolis on late notice and it is a really good category 4 choice if you have some of those rewards from Marriott.
Our room which was large and well appointed came with 1 free breakfast buffet (very nice) and free valet parking.
The concierge lounge was poorly stocked on a weekend but there were soft drinks and pretzels available.
All in all it is a nice place and good value for your Marriott Rewards.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 9, 2012

We got a great deal at this hotel so we figured we'd stay for our second time. Came to town for a night out, so the distance is a little bit further to get to the nightlife than other hotels but it was a very little price to pay. The beds are comfortable, the lobby is beautiful (and smelled amazing..whatever they use I want..), and the rooms are great (although a little small). Staff was friendly at checkin but god forbid you call down for something they act like its a chore to answer the phone.
We've stayed here twice and I'm sure we will again if the price is right (although not our first choice for downtown).

Room Tip: Ask for a higher floor. The views in this hotel are terrible!
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Top Contributor
93 reviews 93 reviews
92 hotel reviews
Reviews in 68 cities Reviews in 68 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 5, 2012 via mobile

I have stayed at this property twice. It is an older building that was remodeled and converted to a hotel. That being said they did a very nice job making the conversion. The rooms are modern and decent size (yet smaller than a new construction hotel). The lobby has some character reflecting the old building. No major complaints about the building or rooms. Very nice.

Only issues are that valet parking is the only option and location. The location, while in downtown Minneapolis, is a few blocks from restaurants and activity. They are certainly within a 5 to 9 block walking distance but it does make it a bit inconvenient.

Would I stay here again? Sure. It is a nice property. But there are other options that are just as nice if you want to be closer to the action.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brussels, Belgium
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 4, 2012

I have to go to Minneapolis quite often for business and this is the closest hotel to my office, so location wise it is the handiest of hotels for me. It used to be a DoubleTree before until Marriott took over the management and changed it into the new Hotel Minneapolis.
It used to be an average priced hotel with efficient service. Well, it changed. The reception and ground level area is still as impressive or even more than it used to be. But service is not efficient. I agree with other comments in this page that the reception staff lacks the attention and pro-activity that you expect for a hotel of this quality and especially of this price. I remember complaining about the fitness machines with at least half of the TV monitors not working. When I came three weeks later, the very same machines had the same problems and others had the monitors not working. The change in the breakfast service is also an issue. In the past, breakfast was served next to reception as a buffet or à-la-carte. Well, now it is only served in the restaurant Max à-la-carte, and service there is not the fastest on earth. And yes, at 7AM you have to look for the waiter in order to pay your bill.
The hotel continues to have a great location within walking distance of Nicolet Mall, very comfortable rooms (I have never had any issue with any of the rooms I have stayed in), although very different in size. But the changes, especially in service have not necessarily been for the better. And that is a pity, because it is a really nice hotel.

Room Tip: My experience is that corner rooms tend to be slightly larger. If noise is an issue, don't worry...
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about The Hotel Minneapolis, Autograph Collection

Address: 215 4th Street South, Minneapolis, MN 55401
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Minneapolis
#9 Luxury Hotel in Minneapolis
#13 Romantic Hotel in Minneapolis
#16 Business Hotel in Minneapolis
#19 Family Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Minneapolis, Autograph Collection 4*
Official Description (provided by the hotel):
The Hotel Minneapolis, Autograph Collection is conveniently located in downtown Minneapolis combining urban energy with a sophisticated and comfortable experience that truly mixes business with pleasure. The hotel is connected to the city's renowned skyway system and within blocks of the city's most desirable destinations:Nicollet Mall, Target Headquarters, the Minneapolis Convention Center, Mall of America Field, shopping, entertainment, and restaurants including the award winning restaurant MAX located right at the hotel. The hotel is also located 1 block from Light Rail Transit connecting to Minneapolis International Airport and Mall of America. Featuring 6,000 square ft. of flexible meeting space, 24 hour fitness and business center, and 222 guestrooms with high-speed wireless Internet Access, work desks, flat screen LCD televisions, and MP3 docking station. ... more   less 
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Also Known As:
Hotel Minneapolis Doubletree
Minneapolis Doubletree

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