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“comfortable and quiet” 4 of 5 stars
Review of The Hotel Minneapolis, Autograph Collection

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The Hotel Minneapolis, Autograph Collection
4.0 of 5 Hotel   |   215 4th Street South, Minneapolis, MN 55401 (Downtown)   |  
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Ranked #17 of 49 hotels in Minneapolis
GreenLeadersSilver level
Aberdeen, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“comfortable and quiet”
4 of 5 stars Reviewed September 12, 2011

Even though the hotel seemed to be fully booked for a wedding party and forces day, it wasn't noisy and the room and bed were comfortable. Nice art deco interior. Breakfast was a bit haphazard - not enough staff who were gamely trying to bring coffee & keep buffets supplied and there was a wait for a table. Good downtown location walking distance from main precinct, theatre, riverfront.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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428 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 12, 2011

Staff was helpful and the room made me feel rich. On the small side but it was well laid out and with the quality of the interior, I didn't really notice. Would stay again without hesitation!

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2011

This hotel was very comfortable and nicely appointed. It is housed in an old bank building and it still maintains many of the original building's charms, including a vault. Staff were helpful and accommodating. Although the hotel is a bit out of my price range, I was able to afford it due to an online deal that also included breakfast and parking. My out-of-town guest loved the hotel and I would recommend it to visitors in the future.

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rochester, Minnesota
Top Contributor
59 reviews 59 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 12, 2011

We stayed here for one saturday night, making a last minute reservation on hotwire. got a great rate. The lobby is spacious and modern. We liked the room layout, very large bathroom (not many places to hang towels to dry though)-and very comfy bed with down duvet and pillows. Slept well as it was fairly quiet for a downtown hotel (though if this was on the main drag I think it could have been noisy with fairly easily heard street noise).
4th St is a bit northeast of the shopping/nicollet mall area, but the light rail runs right by if you don't want to walk. we used the parking ramp across the street, which is very quiet on weekends, (so much so that you have to buzz security to let you in)-but felt protected for the vehicle. did not check out the valet at the hotel.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Winnipeg
Top Contributor
66 reviews 66 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed September 11, 2011

Stayed here over Labor day weekend and had purchased on Hotwire. Great value and certainly got more than we paid for! Staff were very friendly and helpful. Rooms were very nice and comfortable. Location is right downtown and lots of great restaurants and shopping is only a short walk away.

We would definitely stay here again.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Raleigh, North Carolina
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 12 cities Reviews in 12 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed September 3, 2011

This is the second hotel in Marriott’s Autograph Collection I have tried and the second I have found quite disappointing. I am surprised there have been so many enthusiastically positive reviews of a hotel nowhere near worthy of a four-star rating.

My reservation at the Hotel Minneapolis was for two nights booked on a Marriott Rewards promotion that combined an excellent rate with concierge access, free internet, and a point bonus. In retrospect, this is probably necessary to lure unknowing guests and distract them from the hotel’s shortcomings. On arrival, I checked in at the front desk with cash as my method of payment. I find it rather ridiculous how hotels have managed to make a cash-paying guest feel uncomfortable or low-class - perhaps the ability to pay in full upfront does make one inferior to the guest choosing to add interest each month to his hotel bill. I usually check-in with a credit card; for my own reasons, I chose to pay cash this time. The young lady at the front desk seemed confused when I said “cash” and had to ask her co-worker what to do. He then informed me they would require a deposit in a way clearly meant to be a deterrent, as I had to ask what the deposit amount was. I understand a hotel requesting a small deposit to cover incidentals but when they have a per-night deposit that exceeds the room’s nightly rate, that’s simply obnoxious. Nevertheless, I paid the deposit amount required and headed up to my room.

My room, on the tenth floor, was small. The windows provided a commanding view of the building across the street. When I sat down at the desk, I discovered the chair was broken. The bathroom, while large, was poorly designed, as the shower door opened on the side opposite the faucet, and the faucet handle in my room was loose and broken. The television was a large flat-screen mounted to the wall, which was good for watching from the desk but in bed, the angle was the same so the view was off. The bed was extremely comfortable - I definitely slept very well.

The next morning I complained to the front desk about my room and I was given a complimentary upgrade to a suite. When I got to my new “suite”, I was quite surprised. This is the first suite I have stayed in that was one room, without any separation between the seating area and the bed. If I had paid for a suite, I would have demanded a refund - the suite at the Hotel Minneapolis is a slightly larger guest room with a sofa. In terms of square footage, I doubt the suite was even a hundred square feet larger. The bathroom in the suite was essentially the same, though the shower included the standard head and an overhead rain shower which was nice.

The hotel’s fitness center is decent, with several cardio machines, free weights (none higher than fifty pounds), and an all-in-one machine - enough to get an okay workout in my opinion. Internet service was good; it was free with my promotion, but is otherwise charged at $10 per night. I ordered room service one night for dinner and the following morning for breakfast - the food was very good and the prices reasonable. I was impressed at how quickly both meals arrived.

The Hotel Minneapolis is located downtown, a few blocks away from “the action” and where most of the other hotels are located. It is connected to the Skyway and whether you use it or the street below, you can safely walk to the Nicolett Mall and the river. I found it interesting that all three of the Minneapolis residents I met had never heard of the hotel.

My experience checking out brought what would have been an “average” rating for this hotel down to a “poor” rating. I had a very early flight that required me to check out at about 4:30 a.m. Because I was required to leave a large deposit with the hotel for paying cash, I had to go by the front desk to check out and obtain my refund. You can imagine the number of people checking out at 4:30 in the morning so one would expect the process to go quickly and without delay. Working the front desk was the hotel’s security/night auditor (according to his name badge), and he was not at all happy to handle my check-out once he realized I was owed a cash refund. He first said he was going to take the only other guest in line first, but I objected - I had a flight to catch. He then stated that “most of the hotel’s guests use credit cards” and did not cause this “issue”. I replied that that was not my problem. Becoming more frustrated, he said he was required to navigate a DOS system, “which I probably had never even heard of”. I informed him I had and asked that he not insult my intelligence. It took an inordinate amount of time and when he issued my refund, he did so entirely in 5s and 1s, which he counted out slowly and with an attitude. He was none-too-pleased when I then asked for a printout of my room charges (I have always been given one without asking). Finally, I asked him for the phone number for a cab. He told me he would call one for me and to wait outside, which I did. It was not a cab, however, that arrived - it was a sedan/car service. I was livid, but I did not have time to refuse it and wait for a taxi without missing my flight. As a result, I paid almost fifty dollars to get to the airport when the hotel’s website even puts the taxi fare at thirty dollars. The service I received during my stay was okay at best - at checkout, it was absolutely horrible.

Nothing about the Hotel Minneapolis justifies a four-star rating. It is three-star at best, and that is only if one excludes the customer service. If you are looking for four-star accommodations, this is not where you will find them. Strike two for Marriott’s Autograph Collection.

Room Tip: Don't pay extra for a suite
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  • Stayed September 2011, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 1, 2011

We booked this hotel for a multiage reunion of cross-country friends needing easy airport and dining access, a conference room, cultural flavor and nice digs. This hotel, housed in an old bank property in the middle of downtown Minneapolis delivered on all points. Rooms were affordable (important to the grad students in the crowd) but quite luxurious with sumptuous bedding and flat panel TV, tiled bathroom with large walk-in shower and granite counter. The views were minimal as was the closet, but the high ceilings, multiple drawer options around the room and comfy armchair and ottoman made that less important in my mind. Downstairs the multi-lobed lobby provided a terrific Apple-centric business lounge with free wi-fi and at least four huge desktop computers on a central high table surrounded by stools. Hotel guests were perched in groups around the computers making plans, researching dining options and printing off boarding passes. Across the reception area hung long colorful curtains around the mod furnishings in the self-serve wine bar. We played Pictionary there one night after a late dinner accompanied by a bucket of brews from the adjacent restaurant Max. By the way, the bar at Max serves killer flatbreads during their enticing happy hour.

Room Tip: Only the suites have refrigerators.
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  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hotel Minneapolis, Autograph Collection

Address: 215 4th Street South, Minneapolis, MN 55401
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Minneapolis
#9 Luxury Hotel in Minneapolis
#14 Romantic Hotel in Minneapolis
#17 Business Hotel in Minneapolis
#20 Family Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Hotel Minneapolis, Autograph Collection 4*
Official Description (provided by the hotel):
The Hotel Minneapolis, Autograph Collection is conveniently located in downtown Minneapolis combining urban energy with a sophisticated and comfortable experience that truly mixes business with pleasure. The hotel is connected to the city's renowned skyway system and within blocks of the city's most desirable destinations:Nicollet Mall, Target Headquarters, the Minneapolis Convention Center, Mall of America Field, shopping, entertainment, and restaurants including the award winning restaurant MAX located right at the hotel. The hotel is also located 1 block from Light Rail Transit connecting to Minneapolis International Airport and Mall of America. Featuring 6,000 square ft. of flexible meeting space, 24 hour fitness and business center, and 222 guestrooms with high-speed wireless Internet Access, work desks, flat screen LCD televisions, and MP3 docking station. ... more   less 
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Also Known As:
Hotel Minneapolis Doubletree
Minneapolis Doubletree

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