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“Beautiful hotel & great location” 5 of 5 stars
Review of Hilton Garden Inn Mankato Downtown

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Hilton Garden Inn Mankato Downtown
3.0 of 5 Hotel   |   20 Civic Center Plaza, Mankato, MN 56001   |  
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Ranked #4 of 16 hotels in Mankato
Trimont, United States
1 review
“Beautiful hotel & great location”
5 of 5 stars Reviewed July 3, 2013

It was a beautiful hotel, very clean. It was located across the street from a wedding reception we attended, so great location. Staff were very friendly an accomodating. Checkin was very quick and hassle free. I wanted to add a room at the last minute and they were able to accomodate and even gave me the group rate....which was awesome. Only drawback was there is not a lot of parking.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review, July 9, 2013
I am pleased we met your expectations during you recent stay in Mankato. I also realize that parking in the attached ramp can be challenging sometimes if the downtown area is busy with events. Please know that the city does have 4 parking structures available, all within walking distance from our property.
Thank you for staying with us and we hope to welcome you back soon
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182 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 2, 2013

My wife and I stayed here while in town for the Gage dormitory demolition. We always stay at this hotel when we are in Mankato. The rooms are clean, quiet and the hotel itself is conveniently located downtown near the Verizon Center. We almost always use the pool and on this most recent trip, had breakfast at their onsite restaurant, Olives. The meal itself was terrific and the staff provided great customer service.

The only con was the check in process. The person that I checked in with seemed preoccupied and unhelpful. Furthermore, I do a lot of traveling for business and was not acknowledged at all as a Hilton HHonors member, which is out of the ordinary for the Hilton brand.

Overall, we enjoyed our time at the Hilton Garden Inn - Mankato and will be back again.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review, July 9, 2013
Thank you for your review and let me offer my sincere apoogies for the treatment, or lack of an acceptable form of acknowledgement when you checked in. It is unacceptable for the staff to treat any of our guests in such a manner and I would absolutly be interested in knowing the date of your check-in so I can followup with the appropreiate staff.
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Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 28, 2013 via mobile

Stayed for business purposes in June. Wonderful hotel with clean room, fresh smell, comfy bed and easy access from free parking ramp. Loved the hotel but bring ear plugs as truck noise and train track next to the river is awful. Would stay again but ask for rooms on the other side without views of the river.

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review, July 9, 2013
Thank you so much for the review of our property. We look forward to hearing from our guests, as it is our best barometer for our success. I apologize for the frequency of the elevators, but when we are close to full that does sometimes happen, and seemingly the elevators seem slower then normal. I have spoken to the company that works on our elevators to see if there is a way to increase the wait times, but due to srveral safety concerns and codes, we are unable to get them to operate any faster than they are right now. I also apologize for the outside noise. I will do some research to see if there is any way we can soften the noises you encountered.
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Cedar Rapids, United States
1 review
4 of 5 stars Reviewed June 28, 2013

My daughter and I stayed here for an extended weekend. The food was good, room was clean, but our room was close to the elevators. The elevators were very slow so people waiting for them were a little loud. The parking ramp was a bit awkward if you have many bags. You can only access the hotel on one floor from the ramp. Not sure how closely it is monitored. Seems like anyone could get in. Close to many good restaurants and activities.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review, July 9, 2013
Thank you for taking the time to write a review of our hotel. It is always a pleasure to hear from any of our guests. Our hotel is attached to the city owned parking ramp and is accessable from the ramp. We have a key card access to enter the skywalk to the hotel, and also another guest key access to enter the hotel. It is monitored at all times by CCTV and cameras that are running 24 hours of the day. Ours guest safety and security is our primary concern and we take our responsibilty very seriously. It is normally our policy to ensure during the check-in process that our guests are told to unload their luggage at check in, as it makes it a bit easier to access our luggage carts to assist you in getting your belongings to your room. Also, please do not hesitate to let us know if you need any assistance, as we do not have bellmen on staff.
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New Richmond, WI, United States
1 review
5 of 5 stars Reviewed June 21, 2013

Olives restaurant at this hotel has an interesting and very flavorful menu. Everything I have had here has been very tasty and beautifully served. I highly recommend this hotel and restaurant, as it is such a nice change from the chain restaurant fare...

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review, June 26, 2013
We wanted to pass on our thanks for your wonderful review of our property and Olives Restaurant. We are thrilled to have made such a outstanding impression on you and we promise to continue to exceed our guests expectations.
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Shakopee, Mn
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2013

We stayed at the Hilton while attending a convention at the (Verizon) Mankato Convention Center in June, 2013.

We arrived and were greeted by friendly and attentive receptionists. They directed us how to get to our room and where to park in the FREE parking ramp attached. I asked for a cart to help haul our stuff in, and they were all being used. They instead "sent someone" to help. By the time we had it all hauled to our room, some carts appeared. Not a biggie, but we will just wait for the cart next time.

This motel is fairly new. The room was large and immaculate, and had a high-def wide-screen TV with HBO and Showtime. The room also had a microwave and small refrigerator, and the A/C worked great with no rattling. The thermostat is located on the wall, and is easy to set and works well. The bed is adjustable, but you have to look hard to find the control, which is under the bedding, on the side, near the head. The beds are very comfortable, and there are multiple pillows to chose from. The room was very quiet.

Our room was on the 7th floor. The skywalk to the convention center and to the parking ramp is on the 3rd floor. This motel is directly connected to the 2nd level of the convention center, and and is very convenient.

There are many bar-type restaurants within walking distance, and a few better ones, but plan on driving for better dining. The restaurant onsite is Olives, which we did not use, but looked good. They have a breakfast for about $10 which looked good, but we did not use.

Mankato is a college town, so there are pizza places of all types.

A large grocery store (Hy-Vee) is across the street, and is open 24/7. Next door is the old mall, which has a few stores and many the bar and grills - they are at the far end, so they do not interfere with the motel, which is very quiet. There is also a movie theater in it. A police station is 1/4 mile down the road.

We have no complaints, and would definitely stay here again. Only 2 small things I wish it had:
1. The water is pretty soft - Mankato has very hard water, and the soap made the shower floor very slippery. They should put in some treads on the bottom.
2. A free breakfast would be nice!

Room Tip: Our room overlooked the court on the east side. This was very quiet. The West side overlooks a gro...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review, June 20, 2013
Thanks you for the review. I'm thrilled you enjoyed our property and our staff. It is our goal to ensure our guests satisfaction on every level and it is nice to hear when we are successfull. I will make sure to look at the tub base in your room. We have them treated professionally and also utilize adhesive mats to maximize the safety of the guests, and that room may need some attention. Also, as a brand, Hilton Garden Inns are not afforded the option of offering a free breakfast, unless you are an Hhonors member of either Gold or Diamond status. I do apologize for the inconvenience. We hope to welcome you back as our guests again soon.
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Bismarck, United States
1 review
5 of 5 stars Reviewed June 6, 2013

Excellent hotel, great staff, convenient location. One block from the "Beermuda Triangle" - ask the college kids (Minnesota State University - Mankato). Great bars, one with live music, and great restaurants within 2 - 3 blocks of the Hilton!!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review, June 10, 2013
Thanks for taking the time to let us know how we are doing. I'm glad you found our location and especially our staff to your liking. Hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Mankato Downtown

Address: 20 Civic Center Plaza, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Mankato
#6 Family Hotel in Mankato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mankato Downtown 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Mankato Downtown hotel is ideally situated in the heart of Mankato, MN across from the beautiful Minnesota River. Rising in the Mankato skyline as an architecturally prominent building and connected to the Alltel Center through an indoor skyway, the Hilton Garden Inn Mankato Downtown Minnesota hotel offers close proximity to a number of events and top venues within the city. From Minnesota State University hockey games to concerts and expos, our hotel provides professional service and a welcoming atmosphere to all guests during their stay.Our 9 story facility offers 3,000 square feet of flexible meeting space, with each room equipped with state of the art audio/visual equipment. From video conferencing to in house meetings, at the Hilton Garden Inn Mankato Downtown Minnesota hotel our facilities and meeting planners will provide you with all of our meeting and catering needs.With our full-service restaurant, Olives, serving Mediterranean and American cooking, guests at the Hilton Garden Inn Mankato Downtown Minnesota hotel will find an atmosphere which enables them to unwind and relax to a lighter modern approach to the culinary arts. Serving breakfast, lunch, dinner and catering our entire banquet and meeting room events, there will be no need to look further than within the doors of our Hilton Garden Inn. ... more   less 
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Also Known As:
Hilton Garden Inn Mankato Downtown Hotel Mankato
Hilton Mankato
Mankato Hilton

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