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“Great stay at the Grand Stay” 5 of 5 stars
Review of GrandStay Residential Suites Hotel Mankato

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GrandStay Residential Suites Hotel Mankato
2.5 of 5 Hotel   |   1000 Raintee Road, Mankato, MN 56001   |  
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Ranked #10 of 16 hotels in Mankato
Benbrook, Texas, Usa
1 review
“Great stay at the Grand Stay”
5 of 5 stars Reviewed June 16, 2013

Full capacity at the hade concerned upon arrival yesterday afternoon. My concerns were put to rest as we were checked in without a line to a fresh smelling, clean room. My family was alone in the pool for an hour or so. There were many people at the hotel but the halls were peaceful allowing a overnight. My favorite during the stay was the wonderful, accommodating treatment by staff member, Parker! He has Custer service down pat! Thanks again! Phyllis Murilla. TX

Room Tip: Love the kitchenette! Love the suite options! Love the new flat screens!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GManagerMankato_MN, General Manager at GrandStay Residential Suites Hotel Mankato, responded to this review, August 31, 2013
Thank you for posting a review about our hotel. I am very happy to hear that you had a great stay with us. My staff works very hard to make sure every guest gets great guest service. We hope to see you next time you are in Mankato.
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49 people have reviewed this hotel

Traveler rating
    21
    9
    7
    4
    8
See reviews for
23
6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed June 3, 2013

We stayed at this motel this past weekend. I did not bring along my laptop as I thought for sure they would have a business center. They had a computer in the lobby with the worst Internet connection I have ever experienced. The beds were not comfortable and they really need to replace those super thick pillows that gave us all a neck ache. Speaking of the beds, this was the first time I have stayed anywhere where the beds are not made for you. The only "clean-up" on our second day was to give us clean towels. The pool was extremely small and that area was extremely hot and damp. This motel would probably not be a repeat for us nor would I use this chain again.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GManagerMankato_MN, General Manager at GrandStay Residential Suites Hotel Mankato, responded to this review, August 31, 2013
GrandStay Mankato and its employees would like to apologize for your stay with us. I am sorry that the internet was not working during your stay. I have had the internet connection fixed. Thank you for letting me know about your stay so I can work with my staff to make the hotel better
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Shakopee, Mn
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2013

I booked 3 three rooms for 3 couples that were on a get-away together. We all found the motel to meet and exceed our expectations. We were met by a very friendly, though busy receptionist at check-in. No problem getting our rooms, and the reservations were exactly correct.

The rooms were very clean and very well maintained. Our rooms were smaller than the pictures showed (as usual), but still much larger than a typical room, and would be good for a family. We had a full kitchen (stove top, but no oven), sofa/hide-a-bed in a TV/living room area, and a separate bedroom. The TV was a large HI-def, and the bedroom had a smaller non-flat screen TV and a DVD player. The beds were very comfortable, and there were a variety of pillows with different firmness and sizes that allowed us some excellent sleep. The motel was quiet and we felt very safe there, especially since we were on motorcycles.

In the morning, we had breakfast, which consists of the normal bagels and pastry, but also yogurt, hot eggs, Belgium waffles, and one or two hots items that changed daily. There was coffee available all the time.

The motel is on a frontage road that is shared by a car dealer, gas station, and an asian buffet next door, which we did not try. The area is very quiet and about a 3 minute walk to a large mall and shopping area.

The motel also has a small swimming pool and hot tub. Neither of which we used.

I honestly can not think of anything negative to say about our stay. We booked through Motels.com which was actually cheaper than going directly through the motel's website.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delano, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 28, 2013

This is our first time staying at the GrandStay. We had a 1 bedroom suite and it was great. Having a full size rerfidgerator and a mini kitchen was nice. There staff was awesome and very helpful. Our oldest son goes to school here in Mankato and we visit often. We will definatley be staying here again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GManagerMankato_MN, General Manager at GrandStay Residential Suites Hotel Mankato, responded to this review, May 7, 2013
Thank you for posting a review about our hotel. I am glad you liked the room layout. We look forward to seeing you when your son starts school agin. There are also some great events going on this summer like Solstice, Rib fest and MN Vikings Training Camp.
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Utica, MN
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013

We booked it on hotels.com, and since you couldn't request a room type, we ended up with 1 bed and pullout couch. My family is a bit too big to fit in a room like that. A couple hours after check in, they found a 2 bed, and pullout couch room available and we were able to trade rooms with no issue. Very kind and generous staff.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GManagerMankato_MN, General Manager at GrandStay Residential Suites Hotel Mankato, responded to this review, April 22, 2013
Thank you for posting a review about our hotel. I am happy to hear that we were able to get you in a larger room. We look forward to seeing you next time you are in Mankato. There are some great events going on this summer like Solstice, Rib fest and MN Vikings Training Camp.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mankato, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013

I stayed at the grandstay in mankato in march of 2013 and it was the best hotel i have stayed in in years rooms were clean have full kitchens and the price I thought was great the cleaning staff were efficent and curtious and if they saw u in the hall would always say hi and ask how things were with your room. They showed that they really cared about how your stay was. Gina Reichel was my housekeeper that took care of the room I was in for the entire time i stayed there and she did a great job of making sure i had enough of everything for the time i was there and would ask me if i seen her in the hall if everything was good. The staff at this hotel all seem to care about the customer and will do what it takes to help out . it is a nice environment and setting both in the lobby and the rooms I couldnt have had a better say anywhere.

Room Tip: the room i had was really clean and had new tvs and i was told that all rooms have been update...
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GManagerMankato_MN, General Manager at GrandStay Residential Suites Hotel Mankato, responded to this review, May 7, 2013
Thank you for posting a review about our hotel. I am happy that the staff took good care of you during your stay. We look forward to seeing you next time you are in Mankato. There are some great events going on this summer like Solstice, Rib fest and MN Vikings Training Camp.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albert Lea, Minnesota, Usa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2013

We have made an annual trip to this hotel. This will be our last visit. Quiet hours begin at 8:00. We were visiting with our family members and were told we were too loud, ths was just after 8:00. This ended an 8 year tradition of an extended family getaway. I am assuming by the lack of cleanliness that there has been a change of management. Highly disappointing.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about GrandStay Residential Suites Hotel Mankato

Address: 1000 Raintee Road, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 hotels in Mankato
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Mankato 2.5*
Official Description (provided by the hotel):
Family, Business & Extended-Stay Suites Hotel GrandStay Mankato, MinnesotaGrandStay® Residential Suites Hotel in Mankato, MN offers spacious family and business hotel suites, perfect for an extended-stay, business trip or vacation. Located east of the intersection of Hwy 169 and Hwy 14, next to the River Hills Mall. This all-suite hotel features a delightful complimentary breakfast buffet, high-speed Internet, 39" HD LED televisions, fully equipped kitchens in every suite and more! Enjoy your stay in Mankato, MN and experience all the comforts of home during your stay at GrandStay® Residential Suites. The city of Mankato offers scenic high bluffs, slow winding rivers, quiet prairies and thriving farmland. Experience the vineyards and orchards or escape to the trails for hiking, biking, and exploring the hidden parks.During your stay take a swing at the local golf course, shop at The River Hills Mall, or take a stroll through the charming shops. All of this is only minutes away from GrandStay Mankato, centrally located to:* Mankato State University* Bethany Lutherean College* Rasmussen College* South Central College* Emanuel St. Josephs Hospital* Mayo Health Systems* Taylor Industries* MTU* Agstar* Verizon Headquarters* Kato Engineering* Bolton & Menk* Verizon Wireless Center* Caswell Park* River Front Park ... more   less 
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Also Known As:
Grandstay Residential Suites Mankato Hotel Mankato
Grandstay Residential Hotel Mankato

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