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“Clean and Has a Great Breakfast, However....” 3 of 5 stars
Review of Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center

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Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center
3.0 of 5 Hotel   |   1900 Premier Drive, Mankato, MN 56001   |  
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Ranked #2 of 16 Hotels in Mankato
Certificate of Excellence 2014
Apple Valley, Minnesota
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Clean and Has a Great Breakfast, However....”
3 of 5 stars Reviewed September 29, 2013

The only reason I didn't give this hotel a 5 is that the quilt on top of the bed was heavy and bulky and the only blanket available over the sheet. The result for me was that I was either too hot with it on, or I was chilled with just the sheet. There was no lighter weight cotton blanket available for us in-betweeners. Additionally, I prefer NOT using the bed covering as a blanket, because I'm sure this piece of bedding (which doesn't have a duvet) does not get laundered when the rooms are turned around.

Room Tip: I would ask for a light weight blanket for use instead of the heavy weighted quilt/bed cover.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOsborne, General Manager at Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center, responded to this review, October 5, 2013
Roamingjoan_AV,

Thank you for taking the time to let us know about the issue that you experienced while staying with us. We want everyone to “Be Our Guest” and feel our location is their home away from home and comments such as yours, gives us the chance to correct what we might not see. The next time you are staying with us in Mankato, we invite you to stop down by the desk and request a lighter blanket, as we want you to be able to get the rest that you need. We will also make sure that the powers to be are fully aware of your comments.

We thank you again for letting us know and look forward to seeing you the next time you are in Mankato!

Happy Travels,

Tim Jahner – Guest Service Manager
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218 reviews from our community

Traveler rating
    153
    46
    13
    3
    3
See reviews for
66
32
6
85
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
cstoutMn
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 8, 2013

My son and I stayed here while making a college visit. Normally I like to stay at Courtyards but we could not get a room. Country inn was great we had a double queen room. Our room was very clean and the bathroom was large with extra towels. Our room was quiet ..the breaks feat was a big surprise very nice and lots of choices..the oatmeal was very good!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOsborne, General Manager at Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center, responded to this review, September 15, 2013
cstoutMN,

Thank you for taking the time to let us know that you gave us a shot and we were able to not only meet, but exceed your expectations while visiting Mankato State University and the Mankato Area!

Our staff prides themselves on preaching our “Be Our Guest” atmosphere to make sure each and every guest feels at home. We can see that you noticed our housekeeping staff takes pride in keeping our guest rooms and bathrooms cleaned, as well as you were able to enjoy the extra towels we provide for our guests.

We are also happy to see that you were able to take advantage of our hot “Be Our Guest” breakfast while you were staying with us. We want to make sure that each and every guest is able to leave on a full stomach and that is why we provide the extras like oatmeal, yogurt bar, waffle bar and other little extras.

We look forward to seeing you on your next trip to the Mankato Area to visit your son at Mankato State University, should he choose to attend!

Happy Travels!

Tim Jahner, Guest Service Manager
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Lincoln, Nebraska
1 review
5 of 5 stars Reviewed August 26, 2013

I have special dietary needs, so I was nervous to attend a wedding dinner held at and catered by the hotel. The bride helped me contact the staff to ask about the menu and determine what I could eat, and I was told that the chef would make me my own plate! I was even brought my own salad dressing and dessert.
My family and I received the same level of service in the rest of our stay. My 2 Year-old didn't want to leave this place of hot tub, fresh baked cookies, sausage and juice (at breakfast). He wanted to "stay in the hotel bed forever."

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOsborne, General Manager at Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center, responded to this review, August 27, 2013
kathrinica,

Special needs can sometimes be tricky to accommodate, but we are so pleased that we were able to. Bonfire’s chefs are so caring and we are happy to see that they made that extra effort to provide you with your own salad dressing and dessert. That truly is service above none, which you should expect.

We are also very pleased to see that the service you received from Bonfire spilled over to the hotel side. Our entire staff takes pride in making sure each and every guest feels at home, by preaching our “Be Our Guest” atmosphere. We are happy to see that you were able to take advantage of our hot tub and complimentary breakfast, along with our freshly baked cookies in the lobby.

We truly look forward to seeing you the next time you are in the Mankato Area!

Happy Travels,

Tim Jahner, Guest Service Manager
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Saint Louis, Missouri
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 25, 2013 via mobile

This hotel was fantastic! The food was very good. The staff was very friendly. It has a nice indoor pool and hot tub. I really enjoyed the fitness center. Great location, very close to grocery store and what not :) plenty of parking :) fresh baked cookies everyday :) not 1 bad thing to say!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOsborne, General Manager at Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center, responded to this review, August 27, 2013
BFammy,

Fantastic Hotel you say? Why thank you! We are very glad to see that you were able to enjoy your stay with us, including the pool, hot tub and our fitness center. Our location is excellent, even after though we are off the beaten path, we are still very close to the HyVee Grocery store and mall area.

We look forward to seeing you the next time your travels bring you back to the Mankato Area, as we will have the fresh cookies waiting for you in the lobby.

Happy Travels,

Tim Jahner, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnetonka, Minnesota
Top Contributor
206 reviews 206 reviews
10 hotel reviews
Reviews in 44 cities Reviews in 44 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed August 24, 2013

Free cookies in a jar right inside the entrance! Our room was small but good. It appears the rooms were new. The complimentary breakfast was very good, I had lots of bacon! The shower was really nice with seven shower head settings to choose from. I didn't like that the bathroom didn't have a fan as anyone in the room can hear you using the facility which is a bit odd. Good hotel though, enjoyed our stay.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOsborne, General Manager at Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center, responded to this review, August 27, 2013
Knutey111,

Thank you for taking time to complete a TripAdvisor rating for us! We are so happy to see that you enjoyed your stay. With breakfast being the most important meal of the day, we are glad you were able to take advantage of it, especially the bacon! Who doesn't love bacon?

Making your stay enjoyable and relaxing is our number one priority while you are with us. We are pleased to see that you enjoyed the numerous options on the shower head. We look forward to seeing you the next time you are in the Mankato Area, as we will have cookies waiting your arrival!

Happy Travels,

Tim Jahner, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 24, 2013 via mobile

The Rooms Were Very Clean And Spacious. The Staff Is Very Nice And Helpful. The Breakfast Was The Best One In A Motel We Have Had. Pool Was Warm & Hot Tub Was Perfect. Cookies In Evening Sealed It As The Best For Us. It Is Located Outside Of Town, But Convenient To Mall. The Room Was Quiet So We Got A Good Night Sleep.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOsborne, General Manager at Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center, responded to this review, August 27, 2013
luvmytea,

We are so glad that you enjoyed your stay with us in the Mankato Area! We are so happy that you consider us the best motel you have stayed at! Yes, our location may be just a tad out of town, but that is a plus, when you need a good quiet night to get your much needed sleep. Plus, being able to relax by the pool and whirlpool is a great way to let loose after visiting the mall. Our entire staff works very hard to make sure you feel at home with preaching our “Be Our Guest” atmosphere.

We look forward to seeing you the next time your travels bring you to the Mankato Area!

Happy Travels,

Tim Jahner, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 24, 2013

House keeping is a special group of people that do an excellent job of cleaning. im a family of 5 on the road all year and this hotels accommodation suited everyone great breakfast great pool nice people and great rates I stayed here 19 straight days and never had a single compliant any time im near Mankato this is where ill stay thank you to tim and all of your staff the kids all ready miss your staff rudy says add a play ground with a slide and it would be heaven

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOsborne, General Manager at Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center, responded to this review, August 27, 2013
thegatewaytothebest,

WOW! You sure stay at hotels during the year and it makes us proud that we have been the best one thus far! Our entire staff works very hard to make sure that each and every guest feels at home. From the Housekeeping Department to our Maintenance Team, it all starts with our A+ Management Team and showing that we truly want you to “Be Our Guest!”

Lastly, thank you so much for recognizing our partnership with MRCI & Valley Enterprises. Both of their crews work very hard to make sure each and every guest room is cleaned to perfection! I will be passing your kind words onto their job coaches, Karen, Bev and Vicki.

We look forward to hosting you again in the future!

Happy Travels,

Tim Jahner, Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center

Address: 1900 Premier Drive, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Mankato
#3 Business Hotel in Mankato
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites by Carlson - Mankato, Hotel & Conference Center 3*
Number of rooms: 101
Official Description (provided by the hotel):
The Country Inn & Suites Mankato Hotel and Conference Center is conveniently located at the intersection of Highways 14 and 22 in the beautiful Minnesota River Valley. Featuring over 5,000 square feet of meeting space and an on-site restaurant Bonfire, our Mankato hotel is an ideal destination for travelers of all types. With its Hot Be Our Guest Breakfast, charming decor, comfortable amenities and convenient location, Country Inn & Suites is one of the top hotels in Mankato, MN. ... more   less 
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Also Known As:
Country Inn & Suites By Carlson _ Mankato, Hotel Mankato
Country Inn And Suites By Carlson _ Mankato, Hotel & Conference Center
Country Inn Mankato
Mankato Country Inn

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