I was at the Microtel for 2 weeks while looking for an apartment in the St. Paul, MN area. The facilty and the room were absolutely immaculate. The staff were accomdating; everything from a carton of milk one evening to extra lotion one day. I inadvertantly left a small jewelry box with jewelry in it when I checked out and I received a phone call that the housekeeping staff had found it and it was waiting for me at the desk. I also had a package to be delivered that did not arrive by the time I checked out. I received a call within an hour of the delivery and they held it for me for a day as I was out of town.
I cannot say enough good things about the staff, they are spectacular!!
The only reason I didn't rate them a 5 was due to the fact that I could hear all of my neighbors, the TV, the children upstairs, etc. ALso, the internet is a littel wonky....I had to constantly disconnect and reconnect.
Despite that I wouldn't hesitate to stay here again. I travel every few months and it's difficult to find a clean affordable hotel that has staff who are as wonderful as those I found at this facility.