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“Comfortable” 3 of 5 stars
Review of AmericInn Hotel & Suites Inver Grove Heights

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AmericInn Hotel & Suites Inver Grove Heights
2.0 of 5 Hotel   |   5861 Blaine Ave East, Inver Grove Heights, MN 55076   |  
Hotel amenities
South Shields, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Comfortable”
3 of 5 stars Reviewed July 17, 2014

Stayed on business for five weeks. Clean rooms, friendly staff and a good central location. The breakfast was fine for self service. Comfortable bed and a good shower. Free wi-fi. Everything you need is close by including the Applebee's across the car park, which was amazing eating at very reasonable prices. Enjoyable stay.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, Manager at AmericInn Hotel & Suites Inver Grove Heights, responded to this review, July 18, 2014
Dear jackasmb-

5 weeks is a long time, and we do love to accommodate long-term guests. We are pleased to hear that you enjoyed your stay with us. We do hope that you took advantage of other area restaurants like B-52's, Outback Steakhouse, and our local, Old World Pizza. All of these restaurants are great, in addition to Applebee's. We hope that you enjoyed our newly finished $1 million renovation and we look forward to hosting you in the future.

Cordially,

Kimberleigh Taylor
Assistant Manager
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86 reviews from our community

Traveler rating
    35
    18
    15
    7
    11
See reviews for
36
14
3
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Saint Croix Falls, Wisconsin
1 review
2 of 5 stars Reviewed July 16, 2014

While the staff were pleasant and helpful the Suite was an over priced disappointment. There was no bedding on the pull out or in the suite, we had to call for it. Then it was like sleeping on a rack, ended up folding it back up and sleeping on the very short couch. Refrigerator was extremely noisy, no hooks to hang anything in the bathroom when changing, and only one phone in the suite which was in the bedroom. Found it very disappointing compared to other AmericInn experiences. VERY OERPRICED for what it was when compared to other AmericInn Suites we have stayed in.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, Manager at AmericInn Hotel & Suites Inver Grove Heights, responded to this review, July 18, 2014
Dear WickedStepMom22-

First off, thank you for staying with us. Secondly, I am sorry that our suites fell short of your expecations. I will personally look into the issues with your suite. Had I known of these problems, I would have made sure that they were addressed promptly. Our rates do fluctuate based on occupancy, so I apologize if the rate was a bit high for your budget. I recommend booking in advance to avoid higher room cost.

Again, thank you for staying with us. I do hope that you return to stay with us in the future.

Sincerely,

Kimberleigh Taylor
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vinton
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

Hotel was nice. Room was very clean. Bathroom small but clean. Pool area clean. Loved the hot tub with salt in it. Breakfast was okay. Hotel let us take food with us as our child could not eat until after treatment at the hospital.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, Manager at AmericInn Hotel & Suites Inver Grove Heights, responded to this review, July 18, 2014
Dear Debra M-

Thank you for choosing us as your lodging provider! We are glad that you enjoyed your stay with us and we are happy that we were able to accommodate your breakfast needs for your child's surgery. We do hope that you appreciated our newly completed renovations and we look forward to hosting you in the future!

Sincerely,

Kimberleigh Taylor
Assistant Manager
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Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed July 14, 2014

Had a great stay!! Only thing is my old last name was spelt wrong lol. It's Menge not Mengee. Otherwise my husband & I had a great visit for our wedding night! I would highly recommend AmericInn to everyone I know!!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, Manager at AmericInn Hotel & Suites Inver Grove Heights, responded to this review, July 18, 2014
Dear Sara C-

Thank you for your staying with us, and congratulations on your recent wedding! We do hope that you enjoyed your wedding night with us! I apologize for the spelling error and will get that corrected in your profile. We thank you for your recommendation and we look forward to having you in the future. Enjoy being married!

Cordially,

Kimberleigh Taylor
Assistant Manager
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Minnesota
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 11, 2014

We were looking for a nice place to stay the night that was decently close to St Paul and this fit the bill. The room was nice and clean, nothing extravagant but we didn't expect anything over the top either. The bathroom was good sized and clean, couldn't ask for much more. The continental breakfast was superb, highly recommend that as it had many options and all were good.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, Manager at AmericInn Hotel & Suites Inver Grove Heights, responded to this review, July 18, 2014
Dear kelloggs23-

Thank you for choosing us as your lodging provider! We are so happy to hear that you enjoyed your stay with us! It is our pleasure to host guests such as yourself! We hope you enjoyed our newly finished renovation and we look forward to having you in the future!

Regards,

Kimberleigh Taylor
Assistant Manager
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Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed June 25, 2014

We have stayed at your hotel twice now in the last week. the rooms are very clean and comfy beds. the kids enjoyed the pool and we also grilled out on the patio, the grill wouldn't start at first it was out of propane but the man who was working on the pool dropped what he was doing and went and bought another tank that was so nice of him, we will be staying there again. I'm reserving a room for my daughters 8th birthday party if they have one available she said that's where she wants to have her party!!!!

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, Manager at AmericInn Hotel & Suites Inver Grove Heights, responded to this review, June 27, 2014
Dear Antoinio F/Michelle-

Thank you for staying with us last week! I am so happy to hear that you enjoyed your stay. I am also excited that you received great service from our Maintenance Personnel. Those two brothers sure are amazing! In case you are interested, we do offer a Pool Party Package. Just contact me at the hotel or stop by for a brochure card. We are installing our new furniture this weekend and it will be done by the time of your daughter's party, so please stop on by ahead of time for a tour! Again, thank you for staying with us. We look forward to hosting you in the future.

Sincerely,

Kimberleigh Taylor
Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Richmond
1 review
3 of 5 stars Reviewed June 23, 2014

The staff never wore a smile and to me that says a lot. The air conditioner made a very noisy buzzing noise, hard to sleep. If we shut it off then to warm to sleep. All rooms booked so chance to move.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, Manager at AmericInn Hotel & Suites Inver Grove Heights, responded to this review, June 25, 2014
Dear Ms B Ronda,

Thank you for choosing us as your lodging provider on your most recent hotel stay. I do apologize for any inconveniences you may have encountered during your stay. I will look into the air conditioner issue. I will also be coaching my staff on friendliness and smiling. Both are an important part of the job. I do hope you will return once our renovation is complete. Brand new furniture arrived yesterday and will be installed this week, then the renovation will be finished.

Thank you, again.

Sincerely,

Kimberleigh Taylor
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about AmericInn Hotel & Suites Inver Grove Heights

Address: 5861 Blaine Ave East, Inver Grove Heights, MN 55076
Location: United States > Minnesota > Inver Grove Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Inver Grove Heights
Price Range (Based on Average Rates): $$
Hotel Class:2 star — AmericInn Hotel & Suites Inver Grove Heights 2*
Number of rooms: 80
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