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“Best Western and Eagles Club” 4 of 5 stars
Review of Days Inn Hutchinson

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Days Inn Hutchinson
2.0 of 5 Hotel   |   1000 Highway 7 West, Hutchinson, MN 55350 (Formerly Victorian Inn)   |  
Hotel amenities
Ranked #2 of 4 Hotels in Hutchinson
Morongo Valley
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Best Western and Eagles Club”
4 of 5 stars Reviewed September 4, 2012

I had some misgivings about this BW when I saw that it had an Eagles Lodge attached. The price of the room was not out of line with other places I've stayed this summer. What convinced me was the indoor pool. The room was large, pleasant, clean and well kept. I think the place may have been refurbished since some of the other reviews.
The pool was very nice, I swam for nearly an hour, sharing it with only one person.
I looked around town some before deciding to eat dinner at the Eagles bar and restaurant. I bar was spacious, new and cheery. I ordered the Chicken Alfredo which I enjoyed quite a bit, I'd have it again too.
The only objectionable point about the motel and the Eagles Club was a very nasty club member at the end of the bar. He cussed and swore at me, a total strange, for responding to his announcement that he wanted to change to the baseball game from the Olympic opening ceremonies. Without him I would have rated this stay the highest marks.

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy G, General Manager at Days Inn Hutchinson, responded to this review, May 22, 2013
We appreciate all of the good things you had to say about our hotel. Thank you very much for taking the time to give the BW Victorian Inn such a great review! We do sincerely apologize for the experience you had with a club member in the Eagles. We want each guest to feel respected, and you should not have been treated that way. We hope you will visit us again sometime soon!

Stacy G
General Manager
Best Western Victorian Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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43 reviews from our community

Traveler rating
    11
    7
    10
    10
    5
See reviews for
14
9
5
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Litchfield Park, Arizona
1 review
1 of 5 stars Reviewed August 8, 2012

Rooms are old & outdated. Complete with peeling wallpaper & non-working appliances. Our non smoking room smelt awful & had yellow walls. The rates they charge are ridiculous for such an outdated place. Rattling AC unit = no sleep. Staff is rude, everyone we talked to stated something different about the vouchers we had indended to use, which we ended up getting no credit for. Many nicer places to stay in Hutchinson! Should have made the drive home from our event. Will not be retuning and will advise everyone I know to do the same.

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy G, General Manager at Days Inn Hutchinson, responded to this review, May 22, 2013
Thank you for taking the time to review your stay with us. We are sorry that we failed to meet your standards and want you to know that we do take your criticism seriously. Your satisfaction is important to us and we will be using the feedback you gave to continue to implement improvements and ensure we offer a better experience for guests like you in the future.
Sincerely,

Stacy G
General Manager
Best Western Victorian Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ritchfield
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2012

amazing place to stay the kindest staff ,this hotel is so far the best ever i have stayed here the staff the the bestest of them betterthaen holiday inn i promise you that.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy G, General Manager at Days Inn Hutchinson, responded to this review, May 22, 2013
Thank you so much for the compliment. We work hard to ensure that each customer is satisfied and it’s great to have that acknowledged. Hope to see you again soon!

Stacy G
General Manager
Best Western Victorian Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshall, Indiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2012

I knew this wasn't a very well built high quality hotel from hearing from friends and relatives staying there in the past for events, but we needed a place where we could stay and dine in. Turns out the dinning room had been closed years before with no mention of this when making reservations. I guess the front desk person thought we were going to dine in at the redneck bar and grill that was added. I don't know which was worst the room or the bar and grill. But that did not keep the hotel from charging an overly high nightly rate! So unless you like a lot of noise from paper thin walls and floors and like a noisely and poorly cleaned bar to eat in while paying a high nightly rate, I'd avoid this place at all cost.

And I won't even go into the worn bed sheets, slow draining tub and sink, ......... you get the picture.

Room Tip: Don't!
See more room tips
  • Stayed January 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy G, General Manager at Days Inn Hutchinson, responded to this review, May 22, 2013
Thank you for taking the time to review your stay with us. We apologize for the dissatisfaction you experienced and have taken measures to make positive changes. Our guests are our priority and we use the feedback they give to make improvements and ensure we are offering the best experience we can.
Sincerely

Stacy G
General Manager
Best Western Victorian Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed June 27, 2011

This BW provided us with a nice one night stay. Room and beds comfortable. Room was quite expect for the A/C (slightly noisy) that wasn't on very much. Bathroom a bit on the small side, but good water pressure. Had an older style analogue TV that wasn't ever turned on. Iron, mini fridg, hair dryer, desk, side chairs. Old style ceiling fixture that along with other lamps in the room left it a bit dark to read by. The property's decor is a mix of antiques in the wide, carpeted halls, modern furnishings and sometimes rustic trim work. Indoor pool with towels provided poolside. The hotel was less than half full the Thursday night we were there, though there was some kind of event taking place in the confrence room(s) the next morning. We had just a standard room, but suits (each with a separate name) are available.

The hotel has a restuarant and bar. There is a porch outside the breakfast room for guest to enjoy. Breakfast was minimal for a BW, but better than most continiental breakfasts at other chains. Thought the sausage gravy was very good.

Folks at the front desk were helpful with suggestions and directions.

EXPECTATIONS: The wide halls, antiques and multiple banquet/confrence rooms gave the property an older feel than I expected. Upkeep, amenities, and rooms were more modern than we thought they would be. Had hoped for a wider selection at breakfast.

In short, while Best Western is a chain, this is a unique one that we can easily recommend.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy G, General Manager at Days Inn Hutchinson, responded to this review, May 22, 2013
Hello! Thank you so much for taking the time to review your stay at the BW Victorian Inn. We appreciate your recommendation and all of the feedback you left. Since your stay we have made great improvements in our décor and the air conditioning. We invite you back for another stay so you can see the changes we have made and will continue to make in the future.

Stacy G
General Manager
Best Western Victorian Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
White Bear Lake, Minnesota
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2010

While attending a dog show, I stayed at the Best Western Victorian Inn, and have a surprisingly nice stay. The hotel appears to be new, but from the back side of the building I could see that they remodeled an older building. None of that was evident, as each part of the hotel appeared to be newly remodeled. The bathroom had a whirlpool tub. Beds were just right, sound was not a problem, Room was quite large, and the staff was extraordinary.

  • Stayed October 2010, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy G, General Manager at Days Inn Hutchinson, responded to this review, May 22, 2013
Thank you so very much for taking the time to give such a positive review of your stay with us. We deeply appreciate all of the kind words you had to share. We will continue to provide extraordinary service and implement positive changes to keep our hotel updated and guests like you satisfied.

Stacy G
General Manager
Best Western Victorian Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bemidji
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 15, 2010

Upon arrival to the hotel we were greeted with an unfriendly clerk. We drove around to the side of the building closest to our room and found it to be unlocked and no secured entrance. I entered our room and pulled up the shade and it fell immediately to the floor. I called the front desk to let them know so I was not charged for vandalism. No help was offered to come up and fix the shade. The back side of the shade had beed taped together many times. The window was covered with a lace panel so I wasnt worried on the second floor. After returning at midnight from our wedding reception, the air conditioner was so loud, I opened the window as it was a cool night. A half hour after falling asleep, I heard a crash of beer bottles into the dumpster. The hotel is attached to a bar and they dumped 3 large garbage cans into the dumpster. Our king bed was hard, bedspread was thin. It amazes me that best western would allow this level of service and decor. Maybe Their standards are low.

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacy G, General Manager at Days Inn Hutchinson, responded to this review, May 22, 2013
Thank you for taking the time to review your stay at the BW Victorian Inn. We are deeply sorry that your experience was unsatisfactory, and apologize for the discomfort you felt. Your satisfaction is important to us and we have been using the feedback you gave us to implement improvements to ensure we offer a better experience for guests like you in the future.

Stacy G
General Manager
Best Western Victorian Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Hutchinson

Address: 1000 Highway 7 West, Hutchinson, MN 55350 (Formerly Victorian Inn)
Location: United States > Minnesota > Hutchinson
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Hutchinson
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Hutchinson 2*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Hutchinson
Hutchinson Best Western

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