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“Reservation Assistance Kudos - Gina” 5 of 5 stars
Review of LivINN Hotel Minneapolis North / Fridley

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LivINN Hotel Minneapolis North / Fridley
2.0 of 5 Hotel   |   5201 Central Avenue Northeast, Fridley, MN 55421   |  
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Ranked #1 of 3 Hotels in Fridley
Pensacola, Florida
1 review
“Reservation Assistance Kudos - Gina”
5 of 5 stars Reviewed August 5, 2013

I called yesterday to make reservations for my upcoming trip to Minneapolis. I called Livinn Hotel in Fridley. I spoke with Gina who was very professional. I told her that I would be traveling in from Florida by car and might need an early check-in she explaine the 3pm policy but did say that I could try calling an hour in a half before our arrival to see if a room might be available. She even emailed me my confirmation information and told me about neighboriing eateries. Excellent Customer Service. Looking forward to my stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivINNPaul, General Manager at LivINN Hotel Minneapolis North / Fridley, responded to this review, August 16, 2013
Thank you for taking the time to let us know that our employee made the reservation process a positive experience for you. We are looking forward to having you stay with us. Please let us know if there is anything that we can do to make your stay with us as memorable experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    69
    40
    19
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    22
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed July 29, 2013

I stayed at this hotel a total of 4 nights! very clean and comfortable room. Very friendly housekeeper Shanda and wendi a thanks to jennie for all her help and also front desk person by the name of Tanya very nice at checkout!! will stay again and also refer others..

Room Tip: Executive rooms very nice!
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivINNPaul, General Manager at LivINN Hotel Minneapolis North / Fridley, responded to this review, August 16, 2013
We appreciate you taking the time to mention the staff members that made your stay with us a positive experience. We value your feedback and look forward to having you stay with us again soon!
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Bismarck, North Dakota
1 review
5 of 5 stars Reviewed July 17, 2013

We booked at LivInn and got wonderful service clean rooms and friendly service. We had a horrible experience the day before at a different hotel and Livinn gave us royal treatment. Robb was our check-in person and was very courteous and understanding. Tawnya was also the very next day. Clean rooms with friendly service was well worth the money and made our vacation wonderful. We will book again Thanks LIVINN we appreciate your hospitality.

Room Tip: Read reviews and be careful where you on-line book do your homework well
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivINNPaul, General Manager at LivINN Hotel Minneapolis North / Fridley, responded to this review, August 16, 2013
Sometimes the smallest things can make the biggest difference, and it's nice to hear that several members of our staff where able to make your stay with us a positive experience for you and your family. Thank you for taking the time to review our hotel and mentioning our staff; it means the world to them and reassures us that we are creating memorable experiences for our guests!
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Brainerd, Minnesota
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 8, 2013 via mobile

First, be aware not all rooms are the same which helps explains variation in ratings. I booked a great rate on Hotwire. The hotel does have some interesting folks coming and going but none that I felt were dangerous. The front desk staff were very friendly and had shirt stating "striving for 5". My initial room was on second floor that smelled strongly of cigarette smoke. Room had 3 doors. One to courtyard had pool that has now been replaced with attractive garden area. Another one to hallway and third to connecting room. Traveling alone, three doors to my room left me uneasy. Room's air conditioning was not functioning- it was 93 degrees F in the city. The second room's air conditioner was great and smelled better (this one was on first floor- near desk).
Overall, my stay was great due to staff and room change. Kelsey at the front desk should have had another person with her and unfortunately she was having problems with computers- took 30+ min to check in.
Location is convenient off interstate, shares parking lot with Menards. Applebee's in front.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivINNPaul, General Manager at LivINN Hotel Minneapolis North / Fridley, responded to this review, July 17, 2013
Thank you for letting future guests of our hotel that we have several different room types with upgraded amenities, it means a lot to us! It looks we were able to work through a couple of challenges with you with the assistance of our staff. We again want to thank you for taking the time to review our property and look forward to having you stay with us again soon.
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Florence, Alabama
Top Contributor
118 reviews 118 reviews
57 hotel reviews
Reviews in 60 cities Reviews in 60 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 8, 2013

The outdoor area is well kept as well as the interior of the building. The beds are comfortable and rooms are clean. The internet is not fast... definitely need an improvement there. I stayed here for a week... overall good stay.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivINNPaul, General Manager at LivINN Hotel Minneapolis North / Fridley, responded to this review, July 17, 2013
Thank you for taking the time to review our hotel and the upgraded amenities that we offer. It concerns me that you were having issues with your internet connection and would like to get some additional information from you if possible. We have a great staff at our hotel and appreciate that you were able to create a memorable experience for you at a great value.
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Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed June 13, 2013

I am extremely disappointed with this hotel. One of the reasons for booking this hotel was because of the nice pictures and reviews of the pool and spa area. You can imagine my disappointment when we are and there is no pool! The lady at the front desk told us the pool had been removed years ago and that their actual website was update and this was hotels.coms fault. So we checked their actual website and guess what there are pictures of people having a great time in the non existent pool!! This hotel is completely false advertising. The room smelled like smoke, the bathroom vent makes a loud squeaking noise, and the handle to the shower feel off while I was taking a shower! The beds are rather gross as well, hair in the bed and black marks on the pillows! I am not even joking when I say this is the WORST hotel Ive ever stayed in and I have traveled quite a bit! It is also located in a rather sketchy area. Will never stay at a LivInn again.

  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivINNPaul, General Manager at LivINN Hotel Minneapolis North / Fridley, responded to this review, June 21, 2013
We do understand your frustration with your stay and again, apologize. We just had removed the hot tub feature (the picture you saw on the web) prior to your stay and as we discussed with you as you were being refunded for 100% of your stay; it does take some time to remove amenities from all of our web pages and third party web sites. We do appreciate your feedback and are taking every word of your review into consideration as we strive to exceed our guests expectations.
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Holly, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2013

This hotel is spectacular! All of the staff is outstanding and friendly and willing to go the extra mile to make you feel welcome. I am staying for 2 weeks total (as i write this i have 5 days left). Upon check-in I was greeted by Amber who was outstanding and very friendly. The heater in the room didn't work so the next morning i went to the front desk and informed them and the moved me to a bigger room at no extra charge. In that room the toilet stopped working so within an hour Dan the matienence guy came in and had it fixed in no time. All while being very friendly and caring. Both rooms were very clean and in good repair. The rest of the hotel is in very good condition and you can tell that they put alot of work into keeping it clean. The garden court is very nice. The spa is very nice and well maintained and they have a sauna which is very nice. Ample parking which is great. They have a guest laundry which is very well priced. Another person i have to give a shout out to is Shanda from housekeeping very friendly and welcoming when you see her in the halls. The one negative to the property is that it seems like alot of section 8/welfare recipients stay here so at times it's kinda creepy but other than that very good hotel and excellent price!

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LivINNPaul, General Manager at LivINN Hotel Minneapolis North / Fridley, responded to this review, May 6, 2013
We are happy to see that you enjoyed your stay with us and there were employees that made your stay with us a memorable experience. The one comment that I would like to address is the mention of the other guests that you encountered during your stay with us. We have a diverse customer base who stay with us for a myriad of reasons some of which are staying with us during a transitional period of their lives. We value your feedback and appreciate that you have had such a wonderful experience at our hotel!
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Additional Information about LivINN Hotel Minneapolis North / Fridley

Address: 5201 Central Avenue Northeast, Fridley, MN 55421
Phone Number:
Location: United States > Minnesota > Fridley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Fridley
Price Range (Based on Average Rates): $
Hotel Class:2 star — LivINN Hotel Minneapolis North / Fridley 2*
Number of rooms: 95
Official Description (provided by the hotel):
LivINN Hotels have come to be known as the "Best Value" Hotel Chain for lodging accommodations in the Minneapolis/St. Paul, Minnesota area. Whether you’re on the road, here for an extended stay, or just need a comfortable place to call home for a while, LivINN Hotels offer you more for less. Providing quality guest rooms and suites for hotel guests staying by the night, or by the week, LivINN Hotels offers many of the same amenities and services that other hotel chains provide but at a fraction of their rates. ... more   less 
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Also Known As:
Livinn Hotel Fridley

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