We felt like we were a burden. Simple requests like “can you recommend a place to eat in town” were met with heavy sighs. The grounds are pretty but the accommodation is of poor quality. Drains not draining, no/few towels and a disinterested staff really spoiled an otherwise great trip. Once in town we met the great people of Ely and everyone was helpful, kind and fun. Maybe these folks have been in the hospitality business too long but just about everyone working at River Point seemed to hate what they were doing and viewed the guests as a nuisance. If you avoid this outfitter you will avoid the only negative experiences we had in a week in wonderful Ely, MN.