I took my elderly mom to the Westin Galleria for a special one night stay over Easter weekend. From the moment we arrived, the staff was polished, professional, and attentive. Five star service. Loved having the luggage taken up to the room while we went shopping. Valet parking service is worth the $12 for the convenience, but you're not required to use if you don't mind driving your car to the parking ramp and making the short walk yourself. Our room with two queen beds was spacious. The beds were dreamy, or as the hotel markets them, "heavenly." In room robes were a nice touch, surprising comfortable, as they were a polished cotton (microfiber maybe?) rather than thick terry. Air temp and quality of air inside the room was so perfect. Even my mom commented on it. Also, it was lovely to be able to walk to Sunday brunch at Crave in the Galleria through the connecting hallway, as the weather outside was a bit brisk. Can't wait to return. Thank you to everyone at the Westin for a wonderful stay.