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“IT SUCKED” 1 of 5 stars
Review of Fairfield Inn & Suites Minneapolis Eden Prairie

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Fairfield Inn & Suites Minneapolis Eden Prairie
2.5 of 5 Hotel   |   11325 Viking Drive, Eden Prairie, MN 55344   |  
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Free Parking
Ranked #1 of 13 Hotels in Eden Prairie
Minneapolis
1 review
1 helpful vote 1 helpful vote
“IT SUCKED”
1 of 5 stars Reviewed February 8, 2011

This hotel is much different then the other Marriott's we have stayed at. First the pool is small, the walls are thin so you hear EVERYTHING in the hallways and other rooms. Mary at the front desk was very unpleasant at check in and I had to go get 3 different sets of keys, for some reason she would say they worked and by the time we got to the room they were deactivated???? And the breakfast isn't nothing to brag about, the other Marriott's have scrambled eggs, fried potatoes, waffles,etc etc and this one had none of that...
Don't think we will ever come back.

  • Stayed February 2011, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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96 reviews from our community

Traveler rating
    44
    36
    11
    3
    2
See reviews for
33
21
10
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, IL
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2010

Only 20 minutes from the airport & ice rink (when it's not snowing) and right off the highway. There was a Don Pablo's across parking lot for an easy meal. The beds were the most comfortable we've had in our travels this year. Spacious breakfast area & a nice selection of cold & hot foods. Staff very nice, friendly & helpful. Free internet access in lobby with printing...printed our boarding passes! Nice small seating area w/ fireplace. Also offered room service which was catered outside & delivered. Huge selection of foods to choose from. Overall a great value.

  • Stayed December 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Geneva, Wisconsin
1 review
1 of 5 stars Reviewed November 13, 2010

I stayed for two nights and bed bug bites started showing up the day I left when I was traveling home. I did find what seemed to be bed bug remains under the mattresses, but did not see live ones, so I thought I was ok. Before I booked my trip, I called and asked if they ever had bed bugs. They said no. Then after I had bites show up, I called and they admitted to having a bed bug problem 8 months ago and had to kill an infestation. I was furious that they lied to me to get me to book at their location. You are taking your chances if you stay at this location.

  • Stayed October 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Guy_From_Normal
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 14, 2010

Overall this is a very nice place to stay. It is in a great location, just off I-494. Very close to Eden Prairie Center and 9 miles from Mall of America. The excellent service, staff and location made up for any defiencies that were found. I would definitely stay here again if in the area.
We stayed here 3 nights and found the following items to be noteworthy. The bed was uncomfortable and the fitted sheet didn't seem to stay put on the mattress. On two of the mornings the breakfast staff wasn't keeping up with the demand on certain foods and supplies. In the room, the bathroom counter is the length of the bathroom. However, it seemed housekeeping only cleaned the area by the sink.
We were told the hotel will be renovating the entrance and some of the rooms beginning in November 2010.

Pros
+ Good location and ample parking
+ Front desk staff provided great service and was very friendly
+ Room was very quiet (on end of top floor)
+ Housekeeping staff spoke fluent English
+ Free Wireless Access
+ A tray of warm chocolate chip cookies was set out by the front desk in the evenings.

Cons
- Unconfortable bed
- Inconsistent breakfast service and supplies
- Inconsistent housekeeping (bathroom counter)

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amberg, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 6, 2010

We were offered shuttle service to an area restaurant and we gladly accepted. The driver told us he would drop us off at 6pm but would have to pick us up at 7pm. He stated that would be enough time to eat, we thought so too. So at 7pm, my colleague and I were out the door as planned. After about 15 min we called and they stated "oh, we don't have shuttle service anymore tonight, you'll have to take a taxi." Being from out-of-town I asked that she please call one for us. She stated"You should see alot of them right out thedoor." That not being the case, she finally agreed to call. Half an hour later a taxi showed up and took us back. Not a good experience. They should not offer a service and then leave their customers high and dry.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Minneapolis
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 12, 2010

The front desk staff were very friendly and we were pleased that we didn't even have to ask for them to put us on the upper floor. I enjoyed the view, and the surrounding area was very peaceful. The beds were quite comfortable, and the only thing that kept me from rating the 'sleep quality' a 5 was the fact that the previous guest must have set the clock-radio alarm, and it woke us up at 5 AM.

The elevator was a little frightening, there were a couple of times we thought we were stuck, and it made some really loud creaking noises.

Despite this, we had a very comfortable stay. We are pretty low maintainence, and were just looking for a couple quiet nights together. Job well done. :)

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Colorado
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 2, 2010

This hotel is a great example of the Marriott standard great stay

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Minneapolis Eden Prairie

Address: 11325 Viking Drive, Eden Prairie, MN 55344
Location: United States > Minnesota > Eden Prairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Eden Prairie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Minneapolis Eden Prairie 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
The newly renovated Fairfield Inn & Suites Minneapolis Eden Prairie Hotel features an indoor pool and spa, exercise room, and a guest laundry facility. Our convenient location is only 15 minutes from downtown Minneapolis and the Minneapolis St. Paul International Airport. For family fun nearby, be sure to visit the Mall of America and Valleyfair. ... more   less 
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Also Known As:
Fairfield Inn & Suites Minneapolis Eden Prairie Hotel Eden Prairie
Fairfield Inn And Suites Minneapolis Eden Prairie
Fairfield Inn Eden Prairie
Fairfield Eden Prairie
Eden Prairie Fairfield Inn

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