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“Hilton Garden Inn, Eagan, MN” 5 of 5 stars
Review of Hilton Garden Inn Minneapolis Eagan

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Hilton Garden Inn Minneapolis Eagan
3.0 of 5 Hotel   |   1975 Rahncliff Court, Eagan, MN 55122   |  
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Ranked #3 of 15 Hotels in Eagan
little falls, United States
1 review
“Hilton Garden Inn, Eagan, MN”
5 of 5 stars Reviewed May 13, 2013

Great hotel with friendly staff. Always willing to help soldiers during their stay. Many of the soldiers in my unit stay at this hotel now due to the amazing service. Everything is very clean and up to date. Will continue to recommend the HGI Eagan to all my friends, relatives and fellow soldiers. Thank you!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonEagan, Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, May 17, 2013
We appreciate you taking the time to post a review of our property and you are right, our team of associates work very hard to provide the highest level of customer service possible to not only our soldiers, but to every person who walks into our lobby. It is a joy to hear that many soldiers have decided to stay with us again based off their prior experience with our service and please know that your recommendation is greatly valued. From all of us here at the Hilton Garden Inn of Eagan, MN – THANK YOU for supporting and representing our country. We wish you all the best and would love to have the opportunity to host you again!
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224 reviews from our community

Traveler rating
    138
    58
    21
    5
    2
See reviews for
68
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86
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Any
English first
Saint Paul, Minnesota
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 10, 2013

This is the first time i stayed at an actual Hilton brand hotel and I must say I am impressed! The rooms are larger than a typical hotel room, rooms were very clean and beds are comfortable and they have micro fridges and microwaves. We were welcomed by the front desk supervisor, who was very friendly and made us feel at home. Although this is an older building its in very good condition and they maintain it well. I really liked the bathroom products and the coffee in the room. They also have free coffee and tea in the lobby which is nice. The breakfast buffet exceeded my expectations, the made to order pancakes were DELICIOUS, very warm and fluffy. Our breakfast server Patti was very upbeat, friendly and she made us feel very welcomed as well as the front desk staff. The area where HGI is located is in a convenient area with many dining options and attractions nearby. The complimentary wireless internet is very fast which is another big plus. If you stay here you will be very satisfied. I will come back to this hotel again and look into staying at other Hilton hotels in the future. If breakfast was open til later that would be awesome because then i can sleep in a bit. other than that, I would also recommend this hotel for anybody. You can never go wrong with Hilton hotels.

Room Tip: Get a room on the top floor, its very quiet.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonEagan, Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, May 13, 2013
It has been an absolute pleasure reading your kind words about our property and we are happy that we could make your first Hilton experience a positive one! You mentioned many important aspects to consider when choosing a place to stay and it is especially great to hear that you enjoyed our made-to-order breakfast special that is offered each morning in our lobby. I will make sure and share your review with Patti as well as the rest of our team as they will be excited to hear they left such an impression with you! We appreciate your recommendation of our property as that is the best compliment we can receive. Thank you so much for your valued feedback and we eagerly await your return. Thanks again!
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Eagan, United States
1 review
5 of 5 stars Reviewed May 8, 2013

We took our kids to play in the pool. A small pool but very warm and clean. We will go back! The staff is very friendly and the entire hotel is clean and well maintained. Lots of fun things to do in the area and lots of good places to eat. Close to the Mall of America and MN Zoo.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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HiltonEagan, Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, May 17, 2013
What a fun idea! We have many guests who decide to stay with us simply and solely for the fact that they can take advantage of our indoor pool and hot tub. We are very fortunate to be located within such close proximity to many local area attractions, and are happy that you agree! Thank you for choosing to stay with us and we hope to see you again!
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Eagan, United States
1 review
5 of 5 stars Reviewed May 8, 2013

This Hilton is situated amongst many other hotels and shopping. It was close to our venue for the night. The shuttle service was great! There is a quiet bar that has the essentials in the lobby. The lobby is very bright and open. Free coffee, tea and fresh flavored water. All staff amazing and friendly. I didn't swim but the pool area is clean. I got an amazing rate through AAA.

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonEagan, Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, May 16, 2013
Thank you for the review! We are happy to hear that our free shuttle service came as a benefit to you during your stay and we truly believe that this well-run service sets us apart from our competition. It is also great that you found our team of associates to be friendly and helpful throughout your time here with us and we are pleased that you found our rates to be reasonable! You mentioned many important aspects to consider when choosing a hotel and we truly appreciate you sharing your experiences with us and our future guests. Thanks again.
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NJ
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 26, 2013 via mobile

I stayed here for business in April. The staff is so friendly. The airport shuttle is awesome. The breakfast is excellent. The rooms are ver clean. My one big problem is that the walls are paper thin. Hearing the guy next door using the bathroom in the middle of the night was bothersome. Fortunately there was only someone in that room on one night! Overall great value for the money.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TPImanager, Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, May 3, 2013
Thank you for taking the time to post such wonderful comments about your stay with us here at the Hilton Garden Inn of Eagan, MN. It is disappointing however to hear that the comfort of your stay was interrupted due to thin walls and hearing your neighbor next door. Please know that our front desk associates would be more than happy to relocate you to a different room (if available) next time if you experience similar issues. We want you to have a comfortable and relaxing environment to enjoy while staying with us and will do whatever it takes to ensure this happens. Again, thank you for choosing to stay with us and we hope to host you again!
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Philadelphia
Top Contributor
68 reviews 68 reviews
49 hotel reviews
Reviews in 43 cities Reviews in 43 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

Older facility that was well maintained. Staff was very helpful, breakfast met all expectations. Early coffee (5am). Convenient to work and entertainment. Ample parking. Handled the snow very well, with all cleared away when indeed to leave. Will be back

Stayed April 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonEagan, Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, April 22, 2013
Thank you for sharing your comments about your recent stay at our Hilton Garden Inn of Eagan, MN. I am happy to hear that you found our staff to be friendly, the location convenient, the hotel to be clean, and that you would return. I will be sharing your kind comments with all of our staff so that we may continue to deliver the level of service and cleanliness you had experienced. Again, thank you for sharing your kind comments; we look forward to seeing you in the future!
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Reno
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2013

I've stayed in many, many Hilton family hotels, including all of the HIlton Garden Inns around the nation. I write this as my first time in ever commenting on an extraordinary individual working within the Hitlon family chain. I feel compelled to write this as Jason Davy from HGI Eagan (Rahncliff court) is a person to be truly recognized as an authentic customer service person in place with the chain.

Jason stands out from all of the Hiltons, Embassy, HGI, Homewood Suites and Hampton personnel I've encountered over the last 6 years. His service alone has been my only driving component to express my feelings in this post for not just a property, but an individual, and he has made an uniquely personal travel experience for me.This is my first posting for a specific individual, ever. Ever. I've been a Hilton Diamond member for 3 years, now I'm just "Gold" due to the stays increase recently within the brand.

Basically, if he were my employee, I would place him on an accelerated mentoring position and have him climb the ladder to Corporate, and be in charge of all things customer service related. Frankly, I feel he is spinning his wheels with staying with only a franchise with his prior mangement experience in hotels. What are you waiting for?

To Hilton Hotels Incorporated: If you don't find him a ladder-climbing position within your brand, I will. His talent is not one to take advantage of in receiving rave reviews in one property for his multi-talented background. You need to recognize him and reward him and let him grow in your corporation.

Again, if you don't, I will!

Signed,

A big fan of the Hilton family, and a promoter for Jason Davy's growth.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonEagan, Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review, April 22, 2013
Wow! What a wonderful review to receive! Thank you so much for taking the time to share such kind words about Jason, our front desk supervisor here at the Hilton Garden Inn of Eagan, MN. We will be sure to pass your comments onto him and upper management as well. There is no doubt that he has a bright and successful future ahead of him and we could not be more proud of him and the rest of our team. We appreciate you choosing to stay with us and appreciate the review! Thanks again!
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Additional Information about Hilton Garden Inn Minneapolis Eagan

Address: 1975 Rahncliff Court, Eagan, MN 55122
Phone Number:
Location: United States > Minnesota > Eagan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Eagan
#3 Family Hotel in Eagan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Minneapolis Eagan 3*
Number of rooms: 100
Official Description (provided by the hotel):
Located in Eagan, Hilton Garden Inn Minneapolis Eagan is near the airport and close to Minnesota Zoo and Cascade Bay Waterpark. Other area points of interest include Mall of America and Nickelodeon Universe. Hilton Garden Inn Minneapolis Eagan's restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a 24-hour fitness facility. This 3-star property has a 24-hour business center and offers a meeting/conference room, limo/town car service, and audiovisual equipment. Complimentary wireless Internet access is available in public areas and the hotel has a computer station. Shuttle service is available to MSP airport and Mall of America. Wireless Internet access is complimentary. ... more   less 
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Also Known As:
Hilton Garden Inn Minneapolis Eagan Hotel Eagan
Hilton Garden Inn Eagan
Hilton Eagan
Eagan Hilton

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