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Residence Inn Minneapolis - St. Paul Airport / Eagan
3.0 of 5 Hotel   |   3040 Eagandale Place, Eagan, MN 55121   |  
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Ranked #6 of 15 Hotels in Eagan
sac delta
Top Contributor
80 reviews 80 reviews
39 hotel reviews
Reviews in 37 cities Reviews in 37 cities
28 helpful votes 28 helpful votes
“Great Stay”
5 of 5 stars Reviewed July 10, 2014

Stayed here last year and nothing has changed. Check in was great. All the staff is wonderful. Room was immaculate including the bath. Breakfast was the best yet. It is comfortable in the breakfast area and everything is hot. Makes the day start better. Great Job.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, July 12, 2014
Thank you so much tlcroses! We love our return guests, especially when we are able to enhance their experience like we were able to with you! We invite you back any time and look forward to having you as our guest again soon.
Best Wishes,
Lindsay Olson
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134 reviews from our community

Traveler rating
    71
    40
    12
    7
    4
See reviews for
50
28
6
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Gainesville, Virginia
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed July 9, 2014

I spend a lot of time in Residence Inns and this one is probably the most outdated I have been to in a while. The rooms are clean and fairly quiet. (Squeaky floors). The staff is friendly and breakfast is fine.

It was raining one night and the walkways are uneven allowing for water to create small ponds. Walking around them was difficult as you ended up walking in mud. Landscaping and lawn maintenance apparently is not a priority for them.

Paint on the outside was pealing off the buildings.

Location is perfect as it was close to businesses I frequent and the airport.

Room Tip: Upper levels have squeaky floors. Lower levels hear it.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, July 12, 2014
Thank you for your time and feedback FrequentTraveler1225. We would like to agree with you that as a 26 year old property, we could definitely use a facelift in a few different areas. We have started sidewalk maintenance since you left and we are excited for it to be completed! It is amazing how the ground shifts in 26 years, where you can actually see the buildings and/or sidewalk have moved! We are also hopeful for a full on renovation to take place come 2015! Fingers crossed!
We do hope you can return to the property once the renovation completed and I promise you will have a much better experience.
Thank you again for your time and we look forward to your return.
Best Wishes,
Lindsay Olson
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MINDEN
Top Contributor
92 reviews 92 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 7, 2014

Very large room with sitting area and kitchen. Very clean. The only issue we had was the ice maker in the refrigerator. It was very slow in making ice and the hotel does not have an ice machine so we had to buy ice. Other than that, would definitely recommend.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, July 12, 2014
Softball_Mom_1979,
Thank you so much for taking the time to provide us with feedback from your experience at our property. We are thrilled to hear you enjoyed your spacious guest room so much. We also want to apologize for the speed of the ice machine in your guest room and for not having ice machines around the property. However, we do have an ice machine in our lobby that we are more than willing to bag up for our guests. I wish we would have been able to notify you of this while you were her.! Please come back and visit us again soon and we promise, the ice is on us!
Best Wishes,
Lindsay Olson
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Rochester, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

We stayed at this Residence Inn for a family member's graduation. When we checked in late Friday afternoon, we had trouble with the keys letting us into the room. The staff went out of their way to take care of the problem in a timely manner. There also was another follow-up call to our room to ensure that we were comfortable and having no more difficulties. The breakfast has many choices. The surroundings are near an interstate, but there is little, if any, traffic noise. It is easy driving distance to the Mall of America. There are many nearby restaurants. We will be back.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, June 12, 2014
It was an absolute pleasure to have you as our guest Pam B. We are thrilled you and your family had such a great experience and we look forward to your return. Please contact us directly to assist with any future accommodations for family gatherings or simply a leisure trip to the Twin Cities.
Best Wishes,
Lindsay Olson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 9, 2014

Matched expectations for the Residence Inn brand. Room was clean with standard R.I. furnishings. Nice neighborhood nearby MSP airport. Easy access (by rental car) to a variety of services/restaurants in the Eagan area. Close by Mall of America without the congestion and hassle. The only negative were inadequate coffee supplies (tons of tea bags, tons of sugar packets, but no creamer and only one sugar substitute). Not a big deal. Would I stay there again? Sure!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, June 12, 2014
Thank you for taking the time to provide us and our Trip Advisor followers with a review of your experience at our property Rihannsu. I am pleased to see you had a 4 star experience with us, but do wish we could have rose above the rest and shown you the 5 star experience we strive for every day. I can assure you our housekeeping department will keep an eye on the coffee supply of our guest rooms and will maintain an appropriate ratio of coffee to tea to sugar.
We do hope you return to our property again in the future and if there is anything we may be able to assist with prior to your next arrival, please don't hesitate to call.
Thank you again,
Lindsay Olson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pierre, South Dakota
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2014

This property with it excellent staff is great little place to hideout. I thought it close proximity to the airport would keep we awake. I was suprise as to it quietiest in the City. Great staff too. I plan to be back later.

Steve

Room Tip: stay on the first floor it quieter.
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  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, April 28, 2014
Thank you for taking the time to review our property Steve W. We are beyond happy that you had such a terrific experience and we cannot wait until your next visit! Please feel free to contact us at any time so we can assist in making your accommodations.
Thank you again,
Lindsay Olson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

I was in MN for business. My assistant and I had the pleasure of staying at the residence inn last night. I booked the 2 bedroom suite and it was bigger than my condo in chicago. The beds were comfy and the surroundings were quiet. We all had a perfect night's sleep.

The staff was exceptional. Many thanks to David Laukkonen, the general manager, who went out of his way to accomodate our needs.

We will definitely be back!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, April 28, 2014
LisaJere,
Thank you for your 5 star TripAdvisor review of our property! We are thrilled you had such a great experience and we hope you are able to return to our property again in the future. We can assure you that your next experience will be just as fabulous, if not even better than this time!
Thank you again for your kind words.
Best Wishes,
Lindsay Olson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Minneapolis - St. Paul Airport / Eagan

Address: 3040 Eagandale Place, Eagan, MN 55121
Location: United States > Minnesota > Eagan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
#5 Business Hotel in Eagan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Minneapolis - St. Paul Airport / Eagan 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn

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