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“Very enjoyable stay” 4 of 5 stars
Review of Residence Inn Minneapolis - St. Paul Airport / Eagan

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Residence Inn Minneapolis - St. Paul Airport / Eagan
3.0 of 5 Hotel   |   3040 Eagandale Place, Eagan, MN 55121   |  
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Ranked #5 of 15 hotels in Eagan
Michigan
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Very enjoyable stay”
4 of 5 stars Reviewed August 19, 2013

This Residence Inn is in the SE part of Minneapolis/St. Paul which puts you close to most attractions. The Mall of America was about 10 minutes door to door, and the immediate area around the hotel wasn't difficult to navigate. This was a typical Residence Inn setup with a number of separate buildings with two floors. The office area was also where the breakfast was served in the mornings. We found the breakfasts to be good and the offerings were different each day so there was some nice variety. As with many hotels that provide breakfast, seating was a bit limited during peak hours. The hotel also had an outdoor pool which was well kept and enjoyable. There was also a basketball court and a fire pit, but there were no fires during our stay. Our room was on the second floor, which is only accessible by stairs so plan accordingly. The room itself was incredibly spacious, with a living room w/ fireplace, eating area, full kitchen and two separate sleeping areas with their own TVs and full bathrooms. Everything was clean, including all the kitchen appliances. I did notice some minor areas on the outside that could have used some paint and general repair but nothing that was of concern. We were able to get a very good rate for our stay and I was very satisfied overall. I would definitely stay again.

Room Tip: You may want to request a first floor room if you have trouble with stairs or plan to carry heavy ba...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, September 17, 2013
Thank you for taking the time to review your recent experience with us! I am happy to hear you were very satisfied with the time you spent here. Eagan is a very centrally located area, close to many attractions, Mall of America included, and I am glad to hear you found the neighborhood easy to navigate. I have shared with our breakfast staff your wonderful comments about the variety of food. In regards to the seating area, we typically have over flow seating available in our upper level meeting space, I would like to apologize that you were not made aware of it. From everyone at the Residence Inn we look forward to serving you again in the future!
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128 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Hudson, Iowa, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 10, 2013

I booked this after a great experience at Res. Inn in Joplin. This doesn't compare. It looks like it was an apt. complex converted to hotel. We got an upstairs suite, which I was fine with, until we arrived to find it has outside stairs to haul everything up. I am disabled and had a difficult time. Was supposed to be non smoking, whoever was in the room below us was smoking often.
inside was decent, although not the cleanest. There were no phone books or local info, tv show info, hotel info (what's where...) We had 2 bathrooms, loft shower was fine, couldn't get hot water in lower level one. There are dishes supplied, the ones in the cupboard were put away dirty, no hand wash dish soap available.
Will not stay at this location again.

Room Tip: Be sure where your room is located. Do not eat off the dishes unless you wash them first
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  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Erin O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, October 29, 2013
Thank you for taking the time to review your recent experience with us. We are actually one of the first generations of Residence Inn hotels which were designed to have the feel of a small community, as a result our property layout is much different than the stereotypical modern hotel. As a Marriott property we pride ourselves on our non-smoking atmosphere and cleanliness. We strive daily to maintain the highest cleanliness standards and to police the area for non compliance with our non-smoking policy. I would like to offer our sincerest apologies for the issues you experienced as a guest and we greatly value and appreciate your feedback.
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Olathe, Kansas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 5, 2013

Stayed here again a few weeks ago. Called them about 11:30 am to see if we might be able to check in early. Our room type was not available yet but Alex(Alexis?) At the front desk asked for my phone number and said she would call me as soon as a room was available. Not even 20 minutes later she called and said she had a room for us. Quick stop at Rainbow and we were in our room baking cookies on a nice cool Saturday afternoon. Love, love, love this place! Feels like our own apartment. So comfortable and space for everyone in our room. Great location too!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Erin O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, September 18, 2013
Thank you for taking the time to review your recent experience with us! I am so happy to hear you enjoyed yet another weekend with us. Residence Inn Eagan strives to make each guest experience a "Home Away from Home" feeling and it sounds like we accomplished that. I was able to share your review with each staff member here, and on behalf of the entire team, we look forward to serving you again in the near future.
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Macon, Georgia
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 24, 2013

We stayed here with a group of scouts headed to Canada to canoe so we wanted a place convenient to the airport. The rooms were VERY clean and spacious with a nice sitting area and full kitchen. There is a pool and basketball court, so the guys had activities to keep them busy. The hot breakfast was better than most and the staff were very friendly and helpful. There is a convenience store and a very good casual dining restaurant nearby.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex D, Guest Relations Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, December 21, 2013
Thank you so much for your review! I'm glad to hear that your scouts enjoyed our outdoor swimming pool and basketball court! We hope to serve you again sometime in the future.
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Bethlehem, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 22, 2013

My family - wife and three children (14, 12, and 10 yrs of age) - stayed at RI – Eagan for one week past mid-July. We were there on a business/family trip to Minneapolis.

We were all impressed with the service that we received from the various staff at this hotel. All were professional and were very helpful.

I would like to personally thank: the numerous drivers (the very funny Aiman “tiger or MT”, very informative Dave who drove us in the mornings, Dave – the manager, and Erin – the assistant manager, Todd, and Angela) who took us to and from MOA and the airport; the staff that took care of our needs at the front desk (always smiling Ramone, very helpful Jon, snack man Todd, the young lady with the brown hair who booked our numerous shuttle rides to MOA in the mornings, and big Sean); and the staff that prepared breakfast and the social hour, namely, Gerry (spelling?) and the spunky Mary-Jo (who graciously took care of family’s needs!!). If I left out anyone, I apologize. I would like to thank all of you as all of you went beyond your duty to make our stay comfortable.

The rooms were spacious with a full kitchen, the beds were comfortable, and the breakfast and social hour foods were great as they were included in the price. My kids loved the food, and if they love it, I have no complaints!! We all had no issues with the free wireless internet service, especially in our room. The pool was a great relief and used it often because during our stay, the temperature was more than 90 F!!

We shall return!! Thanks!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex D, Guest Relations Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, December 21, 2013
Thank you so much for responding! I notified Tiger, Angela, Sean, Jon, both Dave's, Erin, and the other members of the staff that you mentioned of your survey. We are all so glad to hear that you enjoyed your experience with us and take pleasure in being your home away from home!
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Atlanta, Georgia, United States
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 29, 2013

We enjoyed our stay here. We had a full size kitchen including a full size refrigerator. The room was very clean and very spacious for both my husband and me and our two little dogs. There was a full breakfast with eggs, sausage, waffles and lots of healthy choices. Monday - Wednesday there an opportunity for a light dinner. When we were there, the first night were hamburgers and the second night was grilled cheese sandwiches and tomato soup....always a salad.

The people working there were very nice and helpful. The gym was small, but it had equipment we use at our gym where we live. The Residence Inn was in an industrial area and for the most part was very quiet. There was a pet area and a sidewalk across the street that we could walk the dogs.

The Inn is very convenient to the airport and to the Mall of America.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex D, Guest Relations Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, December 21, 2013
Thank you so much for taking time out of your day to review the Residence Inn Eagan! We are glad to hear that you found our hotel accommodating for your entire family (including your two dogs). We love to see people bringing their pets because sometimes we can't be considered someone's home away from home without them! We hope to see your family back here again!
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Berlin
2 reviews
5 of 5 stars Reviewed June 26, 2013

We stayed here at the start of a round trip through Minnesota, and the hotel had a great location for our visit to Mall of America.
The suite had two separate bedrooms, ideal for our family of 4! Also, grandma and grandson loved the pool! Coin operated washers also work well.

Room Tip: If you can get a good deal, choose the suite with two separate bedrooms! (But consider that it's...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex D, Guest Relations Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review, December 21, 2013
Thank you so much for your review! We are glad to hear that you found our hotel to be a great location for the Mall of America. I'm glad that our Two Bedroom Penthouse Suite accomodated your family of four and if you are ever planning on taking another round trip through the Land of 10,000 lakes again, we would love to see you back!
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Additional Information about Residence Inn Minneapolis - St. Paul Airport / Eagan

Address: 3040 Eagandale Place, Eagan, MN 55121
Phone Number:
Location: United States > Minnesota > Eagan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style:
#5 Business Hotel in Eagan
#6 Family Hotel in Eagan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Minneapolis - St. Paul Airport / Eagan 3*
Reservation Options:
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn

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