After a very bad night next door, transferred to the TownePlace Suites. Totally different experience. Alex at the front desk went far above and beyond to make the transfer easy, even showing us a room first to make sure there were no surprises.
The hotel has obviously been remodeled recently, with good quality linens and new furnishings. I often stay in Residence Inns, and while this isn't quite the same caliber, it still made for a very good sleep.
The workout facility was very nice, as was the adjacent laundry. Both were welcome. The breakfast isn't fancy, with prepackaged muffins and juice but also had cereal and fruit. No complaints there.
The one and only problem was the maid service. We had a wedding to attend in the afternoon, so left the "do not disturb" sign up until we left, around noon. I was disappointed to find that the room hadn't been serviced when we returned, but no big deal - they'll do it tomorrow, right? We left for breakfast around 9, returned around noon to find the room hadn't been serviced once again. I called the front desk for fresh towels, which they promptly provided (along with an apology) but the maid who brought them began arguing about why the room hadn't been cleaned. Frankly, don't really care - just need the towels. I realize that this type of extended stay hotel doesn't do maid service the same way, this was just weird.
That was the only small hiccup here. I highly recommend it.
- Also Known As:
- Towneplace Suites Minneapolis-St. Paul Airport/Eagan Hotel Eagan
- Towneplace Suites Minneapolis-St. Paul Airport/Eagan Hotel
- Towneplace Suites Eagan
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