I was staying at the Country Inn and Suites in Duluth. I needed an extra room for the night of September 23rd, which my hotel could not provide. Nearby in Haines Road, Econo Lodge had a room available, so I reserved it by using my VISA.
On 20th September, I was told by my hotel that there had been a cancellation, so a room had become available. I immediately called Econo Lodge to cancel that booking. I was told that no booking existed! I asked that if they ever found the booking, would they please cancel it and NOT charge me for "no-show". I was given that assurance.
I received my VISA statement today, showing that Econo Lodge Duluth on 27th September had charged my account $104.58 for NOTHING - entirely due to their total inefficiency and greed!
- Official Description (provided by the hotel):
- Clean economy hotel located at the Duluth, Minn. airport. ... more less
- Reservation Options:
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- Also Known As:
- Econo Lodge Airport Hotel Duluth
- Econo Lodge Duluth
- Duluth Econo Lodge