Absolutely loved this hotel! We reserved one of the jacuzzi suites with fireplace and lake view balcony. I called and requested the 2nd floor and they were able to grant this for us. Very clean, friendly staff and breathtaking views of Lake Superior from our "living room" window as well as balcony. Close and convenient to everything! The only complaint was that some of the TV channels kept going out on us, but that is quite minor compared to everything else. We will definitely be back again!