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“Awesome quality - Awesome view - Great Rates!!” 5 of 5 stars
Review of Comfort Suites Canal Park

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Comfort Suites Canal Park
2.5 of 5 Hotel   |   408 Canal Park Dr., Duluth, MN 55802   |  
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Ranked #2 of 32 Hotels in Duluth
Madison, SD
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Awesome quality - Awesome view - Great Rates!!”
5 of 5 stars Reviewed September 26, 2013

My wife and I left reluctantly left Minneapolis, Mn after a couple days of exploring the downtown area where we stayed on Nicolette Mall - previous review. Anyway we left downtown Minneapolis and headed up 35 W a short distance to ultimately merge and travel north on 35 N the next 169 miles to Duluth.
We thought we knew where we were going to and had reservations and everything. As I said in a prior review, our usual mode of travel is with "no" reservations.
We arrived in Duluth at Canal Park about 1:30pm and proceeded to where we had planned originally to stay. We walked into the lobby to check in and inquired about the room we would be given. The hotel reacted as though they were just finishing with the rooms. However, I asked if we could be given a preview of what we would be given before I finalized everything with my plastic card. Upon seeing the room and inquiring about the price it amounted to $140 - $150 per night without taxes and this for a room without a view of the water. We were shown a room with a view of the Canal and this was without a balcony and they wanted $190 per night before taxes. Both these rooms were simply overpriced and were not as big as they appeared in their advertisements. Consequently I mentioned to the front clerk that this was not exactly what I thought we could be happy with for that amount of money so they were gracious enough to cancel our reservations. Very embarrassing, this is why I prefer to travel without reservations.
So my wife and I drove down the street and if you've ever been to Duluth and Canal Park there are several higher end Hotels along the lake front so I expected to either find no room or no rooms that I would care to spend the money on. However, the first Hotel we came to was right there next to the piers and the two lighthouses, Grandma's Saloon and all the cute gift shops with Little Angie's Cantina right next door to everything.
We decided to check out the Comfort Suites Hotel as we did not feel like walking around the rest of the afternoon price shopping. We were lucky as they told us they had a room for us on the bottom level with Lake Superior view and with a balcony for $220 per night. We took the room as it was exactly what we had wanted and the money appeared to only be another 25-30 dollars a night with twice as much room for the money. As it turned out the final price was $189.00 per night which was an extremely good deal for the kind of room it was.
We were given a king bed (so soft and so big), spacious clean bathroom, very large room with flat screen television, wireless internet, refrigerator, coffee maker, free continental breakfast in the mornings with bar, appetizers, & dining area in the evenings - all complimentary of course except the drinks. Our wall papered room had sofa, coffee table, floor lamps, desks & furniture, balcony looking out of the Lake Walk and Lake Superior and was about a 3 minute walk to "everything" of importance. The Hotel Staff were very friendly, cleaned our rooms daily & stocked with bathroom towels & articles. We had coffee maker & condiments for our room as well as desk for our laptop computer.
Incidentally, the hotel had a physical fitness room with all the different machines and weight equipment plus an inside very large heated swimming pool & jacuzzi as well. The Comfort Suites Hotel on Canal Park Drive is in a superb location and I would happily go there to stay again, I highly recommend it . . .

A VERY pleasant experience this trip and the rates were low considering Duluth was full of leftover Holiday tourists from the Labor Day weekend.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janelle M, General Manager at Comfort Suites Canal Park, responded to this review, October 4, 2013
Wow, it looks like you had quite the adventure before you got to us! I am so sorry to hear that your experience earlier in the day left a bad taste in your mouth, however, I am so glad it brought you to us! I hope that the next time you come to Duluth, you come straight to us. We would love to give you the same wonderful experience that you left with.
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
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English first
Honolulu
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 22, 2013

A pleasant surprise for the chain. Great accommodations, excellent location, lake view on the Lake Walk (next to the aerial lift bridge), excellent staff, very good complimentary breakfast. Next to Canal Park shopping and restaurants.

Room Tip: Get a Lake view room. I had 308.
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janelle M, General Manager at Comfort Suites Canal Park, responded to this review, October 4, 2013
I am so glad that we can surprise you being a Comfort Suites and part of the Choice Hotel brands. We really aren't your typical Comfort Suites but pride ourselves as being one of the best in our brand. Our location next to the lake and other sites makes us a prime destination for many of our guests vacations. We look forward to seeing you again.
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 11, 2013 via mobile

My family has been coming to this hotel for the past 5 years, and we still love it! This hotel has the best room rates in canal park, and is right on Lake Superior. The rooms and building are clean and look nice. You also get a complimentary breakfast with your stay, which has a great selection of food!
I will defiantly be coming back to this hotel again, and I recommend it to anyone else wanting to stay in Duluth.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janelle M, General Manager at Comfort Suites Canal Park, responded to this review, September 17, 2013
Greetings! Thank you so much for being one of our loyal, returning guests! Five years is a long time and we appreciate you. We look forward to seeing you again real soon.
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Hudsonville, Michigan, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2013

Very nice accommodations . Friendly desk personnel. Called by the front desk within a short time of getting to room to check if it was OK and if we needed anything else. Beautiful area next to Lake Superior...with a nice lake walk along the shoreline. Tasty breakfast buffet...plenty to choose from. Beautiful room....clean, comfortable beds....pillow choices(soft vs firm). Had reasonable good wireless internet speed and usb plugins to charge portable devices.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janelle M, General Manager at Comfort Suites Canal Park, responded to this review, September 12, 2013
Thank you so much for our comments on Trip Advisor about the Comfort Suites Canal Park. It sounds like we meet your expectations with all the amenities in our hotel. We hope to see you again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Top Contributor
224 reviews 224 reviews
26 hotel reviews
Reviews in 78 cities Reviews in 78 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

We had only one night scheduled for Duluth on our Lake Superior Circle tour & are so glad that we selected this hotel for that one night. It is located on the canal so it is walking distance to several Restaurants & shops which was nice after traveling in a car all day.
As we arrived, we were instantly greeted by a smiling face behind the counter & this pleasant young lady handled our check in quickly.
We had a large clean room & were called by the front desk within the hour we checked in to see if everything was OK with our room & to please call if we had any needs.
If back in Duluth, we will stay in this nice well located hotel again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janelle M, General Manager at Comfort Suites Canal Park, responded to this review, September 5, 2013
Thank you for choosing us to be your lodging choice on your tour of Lake Superior! Our location is one of our biggest assets as we are right in the prime of Canal Park. Perhaps you will plan another tour and come stay with us longer next time!
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Midwest
Top Contributor
166 reviews 166 reviews
32 hotel reviews
Reviews in 87 cities Reviews in 87 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed September 3, 2013

We found a good Senior rate at this hotel in Canal Park. It's a great location with a view of the aerial bridge and close to everything. Once we parked our car we didn't have to drive anywhere else. The 50 cent trolley ride was located at the end of the parking lot and looped through downtown if you wanted a ride. The lake walk is right outside the door.

The hotel staff was accommodating and let us check in early since the room was ready. The beds were very comfortable with a selection of soft or firm pillows on each bed. The bathroom was spotless and looked like it had been recently updated. Towels were large enough and soft/fluffy. There was a microwave and refrigerator in the room. Controlling the temps in the room was easy and the air conditioning unit was quiet enough and not annoying.

Happy hour consisted of a cash bar and the only food item was a pan of meatballs so we passed.

There is outside seating on the lakeside and a large porch on the street side that had several Adirondack chairs and a couple of picnic tables. My only complaint was that smoking is allowed on the porch which was very annoying; I wanted to sit and read for awhile but couldn't sit long because of the constant flow of smokers polluting the space. It's a perfect place to relax and enjoy the area but smoke ruins it.

Breakfast was substantial and the dining area is large but when the hotel is full, it gets very busy and congested. Not a problem taking a breakfast tray back to your room though.

We will definitely book this hotel next time we go to Duluth.

Room Tip: Ask for a 2nd or 3rd floor room for the best views. We were on 2nd floor and In hindsight I wish I h...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janelle M, General Manager at Comfort Suites Canal Park, responded to this review, September 5, 2013
Thank you for your comments on Trip Advisor. I am glad that you were able to get a great Senior rate at our hotel. Right now, we have alot of Seniors travelling and enjoy giving the discount to those who qualify. In reply to your comment about the smoking areas of the hotel. We are a completely non-smoking facility. We have areas on our deck that smokers may use. I apologize that you weren't able to fully enjoy our deck because of the smoke. We hope to be more specific about where smokers may smoke so that others may enjoy the beautiful deck too. We hope to see you again!
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Birmingham, Alabama
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 2, 2013

My wife and I took our two grandsons to visit Duluth in July. We enjoyed every aspect of the Comfort Suites Canal Park. Friendly and helpful staff, free parking (very meaningful in this busy location!), good hot breakfast and a lovely indoor pool. Had a ball!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janelle M, General Manager at Comfort Suites Canal Park, responded to this review, September 4, 2013
Thank you for the wonderful compliments about the Comfort Suites Canal Park. I am so glad that you enjoyed your stay with us and we look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Canal Park

Address: 408 Canal Park Dr., Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Duluth
#3 Family Hotel in Duluth
#11 Business Hotel in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Canal Park 2.5*
Official Description (provided by the hotel):
The Comfort Suites® Canal Park is near Lake Superior, Canal Park, historic Aerial Lift Bridge, Duluth Entertainment Convention Center, University of Minnesota Duluth and Glensheen, the Historic Congdon Estate, "Duluth's American Castle." Spirit Mountain, Duluth International Airport and the University of Wisconsin-Superior are located just 10 miles from this Duluth, MN hotel. The hotel is also walking distance from Lake Superior Marine Museum, Carnival Thrillz Family Entertainment Center and the Great Lakes Floating Maritime Museum, featuring the S.S. William A Irvin ore boat. Miller Hill Mall, North Shore Scenic Railroad and Enger Park Golf Course are additional points of interest in the area. The numerous gift shops and antique stores in downtown Duluth are also just blocks away. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites Canal Park the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Enjoy an invigorating splash in the indoor heated pool and hot tub. Unwind on the veranda and gazebo overlooking Canal Park, or sit on the lakeside patio and watch ships enter the canal. Doing business is a pleasure in the conference room. Up to 30 people can be accommodated, and the meeting room is equipped with adjustable lighting, audio/visual equipment and free coffee. Business travelers also appreciate high-speed Internet access in all rooms, free local calls and access to fax and copy machines. Rely on this Duluth, MN hotel for relaxing, stylish rooms filled with all the luxuries one can imagine. Rooms include refrigerators, microwaves, sofa sleepers, coffee makers, hair dryers, irons, ironing boards and cable television with HBO. Several luxury suites feature whirlpool bathtubs and romantic views of the surrounding lake and park. A guest laundry facility is also available. Whether traveling for business or pleasure, the Comfort Suites Canal Park provides friendly customer service, inviting accommodations and affordable rates to everyone visiting the Duluth, Minnesota area. ... more   less 
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Also Known As:
Comfort Suites Canal Park Hotel Duluth
Comfort Suites Duluth Mn
Comfort Suite Canal Park Duluth
Duluth Comfort Suites

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