This is the 2nd time I've had to stay at this hotel for work/sports, and this last time was the last straw. Firstly, whoever owns this place is as selfish as they come. You cannot cancel a reservation for a month in advance, even if you are diagnosed with CANCER and have surgery ,(they require a doctor's note)---never in all my 25 years of travel, have I heard of such a thing. Secondly, the location is ridiculous, on a hill, no parking at all; we all tripped and fell trying to go up and down the slipper stairs and hill loading things in and out. Joke! :(
Thirdly---FALSE ADVERTISEMENT> They claim to have WiFi, but 2X staying I've not had WiFi. After calling each time, the front desk manager has said the same exact thing over and over: "Oh sorry maam we must need to re-set our router from the overload of guests". The first time I was there, we were the only guests in the whole place. All of our teammates staying there were having trouble with WiFi, and I had work to do.:( It never did work all weekend. Their excuses went on and on, truth is, they don't have it!!
Lastly: Yest as other reviews, dirty rooms, loud, no lobby, and breakfast was a joke. Nobody there to refill a FULL hotel of people trying to eat in a 10x10 space, so sad for the price: Pay the extra $20 and stay across the highway at the Country Inn & Suites or anywhere else but here. You are NOT the customer here, they are.
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- Also Known As:
- Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
- Red Roof Inn Duluth
- Duluth Red Roof Inn