We booked this hotel based on previous good experience with this chain.
On arrival the entry and stairs were dirty. Our room smelled of cigarette smoke, called the duty manager who arrived and announced he was a smoker and couldn't smell any smoke. Shortly after he left the room he called to advise should the room smel of smoke when we checked out the hotel would charge a $250 clean up fee - needless to say we had a dialogue about that!
Linen was threadbare and HBO didn't exist.
Next morning we again could smell cigarette smoke and on doing some checking we could see a couple having an early smoke on a balcony directly under our room.
It was lucky we had only booked the one night as the best experience was checking out.
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- Also Known As:
- Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
- Red Roof Inn Duluth
- Duluth Red Roof Inn