I don't tend to write a bad review about a hotel that I was a little frustrated with, but this hotel went way beyond disappointment.
By the pictures on their website it looked like a comfortable and nice place to bring my family. Misleading! Some of the hotel is nicely decorated, but for the most part it needs renovating and smells like an old ashtray. The pool was nice, breakfast was typical. They are located right next to the highway on a very steep hill. The parking does not have enough parking spaces for the guests when they are full.
My error was that I did not take note that there is a 72 hr cancelation policy. Huge error on my part. I have to say, they at least were willing to move the date, but they made it clear there would be no cancelation exception after this. My husband injured his knee, thus we prefered to come at a later date. There was no sympothy so we went for a family weekend getaway and made the best of it.
The walls are paper thin. A good nights sleep is not in order here. You can hear the noice in the halls as if the door were open and the walls between the rooms are no better. I'm thankful we had pretty quiet neighbors.
We were quoted $79.99. We ended up being charged $99.99 and the receptionist said she couldn't do anything about it and ended our little weekend with saying that it was our mistake for changing the date so many time (may I mention 1 time). I was so frustrated and didn't prefer to have a blow up at someone and just have left it alone and decided I'd write a review to warn anyone else.
If you're looking to reduce your hotel cost, in the past we have stayed at a hotel just over the river in Superior, Wisconsin. We'll have to check into this again.
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- Also Known As:
- Duluth Sprit Mountain Inn - Americas Best Value Hotel Duluth
- Red Roof Inn Duluth
- Duluth Red Roof Inn