This hotel is just so tired. If you’re looking for a pleasant lodging experience, look elsewhere.
I found hair in the guest glasses and brought it to the front desk manager’s attention. Sean, the front desk manager, immediately took care of the issue. But I found myself not wanting to use any of the replacement glasses or the ice bucket, which was cracked on the bottom, looked dirty and unsanitary.
In the room, our “Sleep Number” beds didn’t work at all. After checking whether they were plugged in properly, we realized the beds were just broke – and sagged in all the wrong places.
Parking on the weekend, if you could find a spot, was a major challenge. At one point, my husband got stuck in the elevator; the elevator doors were very slow to close and would only do so after an alarm went off.
For a hotel this size, I was surprised when I ran out of hot water in the shower. And let’s talk about the “business center.” Good grief! Wear your coat if you’re going to use the business center, which is positioned next to a big glass wall in the lobby. When it’s -10 degrees outside and the wind is blowing, the open work station (a large desk with two chairs) gets downright cold.
Finally, using the Radisson’s wireless network was a real problem; our personal email system treated their network as suspect and it was blocked.
We definitely won’t be back.
- Official Description (provided by the hotel):
- Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our indoor pool, whirlpool, sauna and newly renovated fitness center. Enjoy relaxing by the fireplace in the newly renovated lobby. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel. ... more less
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- Also Known As:
- Radisson Hotel Duluth Harborview
- Duluth Radisson