Unfortunately, the Duluth Radisson has entirely too many aw craps.
I've stayed at this hotel several times over the past few years.
First the attaboys:
The rooms seem to have had some maintenance done to them and are getting better. They're clean and have the amenities you'd expect to see at a Radisson, including sleep number beds. The harbor side rooms have a good view of the lake and downtown area. The rooms on the other side give you a good view of a dirty hillside business and residential area. The hotel has easy access to a ground floor sports bar, with a fairly responsive staff and decent food. There is also an overpriced, mediocre restaurant and lounge on the top floor that rotates. I believe this also provides the room service and food for the sports bar.
Now the aw craps:
The hotel is cramped into a tight downtown area. This is great for getting to Canal Park and the downtown stores, BUT it also means that the extreme lack of available parking can't be remedied. There's an overflow lot across the street that was also completely full during my most recent stay. Also, their snow removal service must have had the week off during my last stay since the main lot could have served as a motocross track with all the packed mounds of snow/ice on it. I learned this the hard way when a combination of a cold snap and snow mound tore the air dam off my car for a total of $2600 in damage. The overflow lot had the snow removed but it's on a slope and was sheer ice. There were several cars that couldn't make it from one (downhill) side to the other (uphill) and 4 wheel drive trucks were spinning. If equipment couldn't get in there to clean up the lot, management SHOULD have had people out there with shovels and scrapers to take care of it. Getting back to the rooms: the bathroom and sink area is packed in a small area like I would expect in a mid or lower range hotel. Another issue is the exceedingly busy elevators which sometimes take several minutes to pick you up. An apparent cost-saving measure is putting the vending machines on about every fourth floor. Not a big deal in itself, but if you're standing there waiting for an elevator just to get to them it gets aggravating. I've done the stairs on many occassions rather than wait.
Bottom line: I feel for the staff, who usually does their level best to make the most of the situation, but this hotel is not up to expectations from a Radisson.
- Official Description (provided by the hotel):
- Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our indoor pool, whirlpool, sauna and newly renovated fitness center. Enjoy relaxing by the fireplace in the newly renovated lobby. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel. ... more less
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- Also Known As:
- Radisson Hotel Duluth Harborview
- Duluth Radisson