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“Not what you would think a Radisson would be” 3 of 5 stars
Review of Radisson Hotel Duluth - Harborview

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Radisson Hotel Duluth - Harborview
3.0 of 5 Hotel   |   505 West Superior Street, Duluth, MN 55802   |  
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Ranked #27 of 34 Hotels in Duluth
Rochester, Minnesota
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Not what you would think a Radisson would be”
3 of 5 stars Reviewed October 12, 2013

Staff is all very nice. The address brings you to the front of the Hotel but no signs as to where to go to sign in. Wondered around through the front door no signs once inside asked a guest getting onto the elevator where the front desk was he directed us one floor up and to the back of the building. The Hotel is very old and out dated. The sleep number beds are not comfortable at all. You couldn't lower below 50. The best part of the Hotel was the pool and the revolving restaurant. Don't park on the top level of the parking as it's not handicap accessible to inside the Hotel and they don't tell you.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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862 reviews from our community

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Minneapolis, Minnesota
2 reviews
1 of 5 stars Reviewed October 12, 2013

My colleague and I were booked at this hotel for one night. Upon arrival we walked into the lobby smelling of strong room freshening citrus odor. This was only on the main level in the lobby. The plaster on the wall was literally falling off all over the hotel.
We went into our room smelling of must. The bedspread was smelly and OLD and the sheets were stained. The floor was full of dog / pet hair. The bathroom wall was covered in mold. Floors were stained. This was filthy.
We were moved to a room down the hall. The carpet was not stained as much as room 1 but the sheets were stained, room smelled musty, bathrooms had mold on the walls, etc.
We called every hotel in the Duluth area to move but everything was full. We spoke to management who told us that we could move to the new building across the street. This room had a king bed and a pull out couch. There was a white clean looking down comforter on the bed, no stains on the sheets and no mold in the shower. The manager said if he had known we complained of room 1 he would not have sent us to room 2 because he knew it was in the same condition as room 1. Room 3 was acceptable for the night but only because there was nothing else available.

Room Tip: Stay somewhere else!!!
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  • Stayed September 2013, traveled on business
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank kayemk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Corporate at Radisson Hotel Duluth - Harborview, responded to this review, October 16, 2013
We apologize you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be used to consider improvements in the future as we are hoping to undergo renovations at the end of this year or beginning of next year. We appreciate you taking the time share your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Duluth hotels

Winnipeg, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 11, 2013

Booked this hotel through Priceline, so perhaps that has something to do with the service and room quality that we received, though it's difficult to be sure.

On check in, the clerk was clipped and unfriendly. Our floor needed some serious TLC in terms of updating the decor and repairs. When we were ready to go to bed we discovered an apparent lack of sound insulation anywhere in the room. Every door opening and closing sounded like it was right in the room. Any time a toilet or shower was used in adjacent rooms we knew about it. When a fire engine went by outside, it sounded like it was right outside the window even though it was closed (and we were one the 10th floor!). The duvet cover was stained. I will say that the beds were comfortable enough, but the sleep number business just seemed like a gimmick to cover up the lack of decent mattresses.

This hotel wasn't even worth the $60 we paid to stay here - I can't imagine how I would have felt if I'd paid anywhere near their regular price.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Aristandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Corporate at Radisson Hotel Duluth - Harborview, responded to this review, October 15, 2013
We are sorry to hear you were not satisfied with the accommodations during your stay and thank you for reaching out and writing your review. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fulda
Level Contributor
164 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed October 10, 2013

I thought this would be a great romantic get away hotel but it was kind of dumpy. The elevators take forever to get you anywhere. The roof top restaurant was cool and I knew it would be spendy but it was very spendy. No live jazz last weekend due to budget cuts.

The bed was OK and the room lay out decent it’s just all old and tired. The hotel is not smoke or pet free so watch where you stay. Over all it was overpriced for what it is and I would stay at a B&B or farther out at a Country Inn or something for a much better value.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, England
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed October 10, 2013

I stayed here on business for just over 3 weeks. I was put in the annex across from the main hotel, although there is an interconnecting bridge. Obviously going across the bridge enabled you to go back in time, as the decor, feel and look of the annex was from the 1980s. Perhaps retro 80s is your thing, but this certainly was not to the radisson standard that you would get in the UK. V disappointed. The room had a musty smoke smell, which as a non-smoker was all too obvious. The final straw was the family walking down the corridor with a couple of dogs. Great, if you are stopping on a trip for a day or 2 with your beloved canines, but not on business. Thankfully there was room in the main hotel and after simmering for 3 days, I moved.
The main hotel rooms are slightly smaller than the annex, but they were cleaner and the decor was brought forward to the 90s early noughties.
There was a new trainee on the desk and sadly he was left on his own and appeared clueless at times.
The hotel is well away from the main drag, although it does have the skywalk and you can stay under cover to most of the town.
There are no room safes and you have to use the reception, if they have a spare drawer for your valuables, not really good if you are an international traveller and have passports, cards, cash etc.
The best thing about the hotel is the bar downstairs, really friendly staff, a good selection of beers and if there's a crowd in, then good atmosphere. Also, the revolving restaurant, that I had breakfast in for +3 weeks also does good food in the evening.
There is so much potential for the hotel, but sadly, it is the wrong end of town and needs a lot of TLC if it is to live up to the radisson standards that you get in Europe. It's ideal to come off the freeway on a weekend break, but no more than a 2 day stay. Definitely not for a traveller on business.

Room Tip: Go for the main part of the hotel in a twin with a high room facing the park or bridge.
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Neile7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 8, 2013

This is a rather average hotel in a small city with an overall lack of available options. As I didn't go in expecting much, I also wasn't disappointed. Check in was quick and efficient, and the front desk staff was friendly. As other reviewers have pointed out though, the parking area is small and seems to fill up fast. While the room and much of the hotel was rather worn and dated, I found the rooms to be fairly clean, though some areas were rather dusty and you could detect the lack of use. The revolving restaurant on top provides a great view, however the quality of food is certainly lacking. If you are looking for a nice place to stay and want good amenities, look somewhere else, if you just want a place to sleep, this hotel will be fine, though also can be expensive if not staying on a discounted rate or award redemption.

Room Tip: Ask for a lake facing room for a great view.
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank aviationwiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Minnesota
1 review
1 of 5 stars Reviewed October 8, 2013

This over priced hotel is not worth your time or money!!!! If you like sleeping on rocks that would probably be a better night sleep than the beds at the radisson. the beds were possibly 30 years old and to add a slap to the face for them to have added a sleep number matress pad in order to cover up a crappy old mattress. this could have been pulled over on some however our sleep numbers didnt work at all.... UPDATING is a must for this hotel. it was a $60.00 room at a $229.00 price! what a joke!

  • Stayed October 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank kVails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Corporate at Radisson Hotel Duluth - Harborview, responded to this review, October 13, 2013
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Your comments will be used to make necessary changes going forward. If you would like to discuss your stay further, please feel free to reach out to us. Thank you for taking time to submit your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Duluth - Harborview

Address: 505 West Superior Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 34 Hotels in Duluth
Price Range (Based on Average Rates):
Hotel Class:3 star — Radisson Hotel Duluth - Harborview 3*
Number of rooms: 268
Official Description (provided by the hotel):
Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our large indoor heated pool, whirlpool & sauna located on the lobby level. The fitness center is open 24 hours a day on the 2nd floor. Enjoy relaxing by the fireplace in our spacious lobby or using the business center on the main floor. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel Breakfast 6:30am - 11am, Lunch 11am - 2pm, (closed 2pm-5pm daily)Dinner 5pm - 10pm. Bowery Brothers Sports Bar in the lower lobby open evening hours Friday/Saturday's during the winter. Radisson-Harborview is within walking distance to numerous attractions, restaurants, and the DECC. Duluth's Skywalk system is available 1/2 block from Radisson on Superior Street at Starbuck's. The recently renovated skywalk is heated/cooled, patrolled by "The Clean & Safe Team". Renovations 2015 Stage #1 renovations of all 268 rooms was completed as of 12/02/15 with new wall vinyl, new drapes, new blackout drapes, sheers, and new carpet. We also have replaced 400 of the Sleep Number beds that were full-size with queen size Sealy pillow top posturepedic mattresses back in early June. King Sleep Number beds will be replaced by December 31, 2015 with the Sealy pillow top mattresses; then we will no longer offer the Sleep Number experience at our property. We have recently added Keurig coffee brewers to all 268 rooms; as well as, upgraded hair dryers and upgraded linen package. Stage #2 will be the installation of our new custom furniture package starting mid-December. The design is a built-in design that we are sure all of our guest will enjoy. The rooms will be completed over a period of time and we will post updates as we get them completed. We are starting with the tower portion of our hotel and will end up with the hillside rooms in the annex. Room amenities to include, but not limited to, flat screen television tower section), I-Home radio, cordless phones, upgraded lighting package, additional outlets at the desk level, custom art, refrigerator/microwave in all 268 rooms; as well as, many more upgrades. Stage #3 will be the guest bathroom renovations that will be completed over the next few months in sections. Updates will follow. Grab & Run Breakfast each morning 5am - until the restaurant (JJ Astor opens) at 6:30am 7 days a week. Grab & Run is a Radisson brand standard available at all Radisson Hotels worldwide. Shuttle service available (please call for details) Pet friendly ($45/night per pet - please call for details) 100% non-smoking property Complimentary on-site parking Complimentary Wi-Fi Complimentary newspaper M-F in the lobby (WSJ, Duluth News, or USA) Keurig coffee brewers with upgraded condiments in all rooms 1875 Watt Hair dryers in all rooms Upgraded linen package in all rooms Lake view rooms ($45/night additional) Refrigerator/microwave ($10/night additional) Sealy pillow top posturepedic mattresses available (Qn/Qn) Sleep Number bed (King)until December, 2015 Sealy pillow top (King)as of December 16th, 2015 Our hotel has been serving guest for over 45 years; we are proud to be a union hotel. ... more   less 
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Also Known As:
Radisson Hotel Duluth Harborview
Duluth Radisson

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