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“Old, tired and slow” 3 of 5 stars
Review of Radisson Hotel Duluth-Harborview

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Radisson Hotel Duluth-Harborview
3.0 of 5 Hotel   |   505 West Superior Street, Duluth, MN 55802   |  
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Ranked #28 of 32 hotels in Duluth
Fulda
Top Contributor
133 reviews 133 reviews
27 hotel reviews
Reviews in 66 cities Reviews in 66 cities
95 helpful votes 95 helpful votes
“Old, tired and slow”
3 of 5 stars Reviewed October 10, 2013

I thought this would be a great romantic get away hotel but it was kind of dumpy. The elevators take forever to get you anywhere. The roof top restaurant was cool and I knew it would be spendy but it was very spendy. No live jazz last weekend due to budget cuts.

The bed was OK and the room lay out decent it’s just all old and tired. The hotel is not smoke or pet free so watch where you stay. Over all it was overpriced for what it is and I would stay at a B&B or farther out at a Country Inn or something for a much better value.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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400 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • Any
English first
Lincoln, England
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 10, 2013

I stayed here on business for just over 3 weeks. I was put in the annex across from the main hotel, although there is an interconnecting bridge. Obviously going across the bridge enabled you to go back in time, as the decor, feel and look of the annex was from the 1980s. Perhaps retro 80s is your thing, but this certainly was not to the radisson standard that you would get in the UK. V disappointed. The room had a musty smoke smell, which as a non-smoker was all too obvious. The final straw was the family walking down the corridor with a couple of dogs. Great, if you are stopping on a trip for a day or 2 with your beloved canines, but not on business. Thankfully there was room in the main hotel and after simmering for 3 days, I moved.
The main hotel rooms are slightly smaller than the annex, but they were cleaner and the decor was brought forward to the 90s early noughties.
There was a new trainee on the desk and sadly he was left on his own and appeared clueless at times.
The hotel is well away from the main drag, although it does have the skywalk and you can stay under cover to most of the town.
There are no room safes and you have to use the reception, if they have a spare drawer for your valuables, not really good if you are an international traveller and have passports, cards, cash etc.
The best thing about the hotel is the bar downstairs, really friendly staff, a good selection of beers and if there's a crowd in, then good atmosphere. Also, the revolving restaurant, that I had breakfast in for +3 weeks also does good food in the evening.
There is so much potential for the hotel, but sadly, it is the wrong end of town and needs a lot of TLC if it is to live up to the radisson standards that you get in Europe. It's ideal to come off the freeway on a weekend break, but no more than a 2 day stay. Definitely not for a traveller on business.

Room Tip: Go for the main part of the hotel in a twin with a high room facing the park or bridge.
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  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 9, 2013

This is a rather average hotel in a small city with an overall lack of available options. As I didn't go in expecting much, I also wasn't disappointed. Check in was quick and efficient, and the front desk staff was friendly. As other reviewers have pointed out though, the parking area is small and seems to fill up fast. While the room and much of the hotel was rather worn and dated, I found the rooms to be fairly clean, though some areas were rather dusty and you could detect the lack of use. The revolving restaurant on top provides a great view, however the quality of food is certainly lacking. If you are looking for a nice place to stay and want good amenities, look somewhere else, if you just want a place to sleep, this hotel will be fine, though also can be expensive if not staying on a discounted rate or award redemption.

Room Tip: Ask for a lake facing room for a great view.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Minnesota
1 review
1 of 5 stars Reviewed October 8, 2013 via mobile

This over priced hotel is not worth your time or money!!!! If you like sleeping on rocks that would probably be a better night sleep than the beds at the radisson. the beds were possibly 30 years old and to add a slap to the face for them to have added a sleep number matress pad in order to cover up a crappy old mattress. this could have been pulled over on some however our sleep numbers didnt work at all.... UPDATING is a must for this hotel. it was a $60.00 room at a $229.00 price! what a joke!

  • Stayed October 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Corporate at Radisson Hotel Duluth-Harborview, responded to this review, October 13, 2013
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Your comments will be used to make necessary changes going forward. If you would like to discuss your stay further, please feel free to reach out to us. Thank you for taking time to submit your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota, United States
1 review
2 of 5 stars Reviewed October 1, 2013

I go this hotel because it had 3.5 stars, the highest of any hotel in duluth. I can see how this hotel was once 3.5 stars but they have let it go. It did have newer TVs in the room and sleep number beds, but it stopped there. the hotel was very outdated and needs a complete remodel, they haven't even kept up maintenance in it. Mold on the bathroom ceiling and paper thin walls. This old Radisson defiantly wasn't up to standards. I felt like I was in the shining.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Corporate at Radisson Hotel Duluth-Harborview, responded to this review, October 7, 2013
Thank you for taking the time share your experience. We are sorry to hear you were not satisfied with the condition of the hotel during your stay. We are happy to say that our hotel will be undergoing renovations at the end of this year or beginning of next year. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope that if your travels bring you to our area in the future, you consider allowing us the opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 29, 2013 via mobile

We stayed at the Radisson in late Sept. The lobby is nice done in a retro 50s style. Once you get above the ground floor, the hallways and rooms are very worn and dirty. The carpet in the halls and our too was disgustingly stained although the front desk clerk told me they had just been steam cleaned. The ceiling in the bath was bubbled with moisture. All the furniture was worn and the bed clothes, although seemingly clean were gray with age. The desk chair looked like something from a banquet hall. At least half the lights did not work - maybe the bulbs. Final straw, room was just not very clean, with hair in bath. We stayed with points for one night and had pre-paid $320 for two additional nights. We should have checked out, but just could not be bothered to have a fight about it. I am usually very easy going, but this place is a dump and way too expensive for what you get.

  • Stayed September 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Specialist, Online Customer Support at Radisson Hotel Duluth-Harborview, responded to this review, October 5, 2013
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care at CCare@CarlsonRezidor.com.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2013

I have been coming here for many years. They always treat us very good.

After trying some of the trendy and spendy hotels on the lake shore, we always come back to the reliable Radisson. Its not always perfect as the place has been there a long time but the staff and property are run with class as a national chain should be.

Rooms are not huge but very comfortable and quiet. The lakeside rooms have an awesome view!

Room Tip: The lakeside rooms are a cheap upgrade (like $20)
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Radisson Hotel Duluth-Harborview

Address: 505 West Superior Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 32 hotels in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Duluth-Harborview 3*
Official Description (provided by the hotel):
Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our indoor pool, whirlpool, sauna and newly renovated fitness center. Enjoy relaxing by the fireplace in the newly renovated lobby. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel. ... more   less 
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Also Known As:
Radisson Hotel Duluth Harborview
Duluth Radisson

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