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“This place is Always Great” 5 of 5 stars
Review of Radisson Hotel Duluth-Harborview

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Radisson Hotel Duluth-Harborview
3.5 of 5 Hotel   |   505 West Superior Street, Duluth, MN 55802   |  
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Ranked #26 of 31 hotels in Duluth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“This place is Always Great”
5 of 5 stars Reviewed September 29, 2013

I have been coming here for many years. They always treat us very good.

After trying some of the trendy and spendy hotels on the lake shore, we always come back to the reliable Radisson. Its not always perfect as the place has been there a long time but the staff and property are run with class as a national chain should be.

Rooms are not huge but very comfortable and quiet. The lakeside rooms have an awesome view!

Room Tip: The lakeside rooms are a cheap upgrade (like $20)
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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361 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
  • English first
  • Any
English first
Slayton, Minnesota
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 25, 2013

DO NOT stay at this hotel, EVER!!!! It is horrible. We knew we would be checking in late, so I called early in the day to let them know myself, my husband and 5 year old would be arriving between 9 and 11 pm (after a 6 hour drive). When we arrived I had to wake up the sleeping front desk clerk. We loaded up the luggage cart, that we found out had broken wheels as it almost fell on top of my 5 year old. They gave us the wrong room, finally moved us to the correct room. It was EXTREMELY outdated, which would have been fine if it hadn't been so absolutely DISGUSTING. Cobwebs, carpet stains, dirty doors, ceiling coming down, peeling wallpaper, the list is endless. It was way too late to drive our 5 year all over town to look for a new place to stay. So we stayed 1 night, hoping to not get bed bugs. The next morning my son and I were sitting on the ac unit looking out the window, my husband came over to look as well. He rested his knee on the ac unit and was shocked so bad that he couldn't move!!!!!!!!!!!!!!!!!!!!! It was very scary. The hotel did give us some reward points. The Carlson Customer Service Rep also promised us 3 gift cert, which we still have not received. DO NOT STAY THERE!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
1 review
3 of 5 stars Reviewed September 21, 2013

I couldn't get my sleep number bed to work, had a very bad sleep on a very hard bed. Door nob for the bathroom kept falling off. Had to go without the door nob for the entire stay (1 Night). I've stayed at this hotel before. You get a nice view if you are facing the lake. The stay is usually decent. Not worth the value though.

Room Tip: Ask for lake view!
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  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selkirk, Canada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed September 19, 2013

We booked the room through Priceline and glad we had the discount. We would have been really disappointed if we paid the full price. We picked a four star to treat ourselves at the end of our holiday. Upon checking into the room, we dropped our bags and went up to the revolving restaurant as it was late and we had not had supper. The views were very nice from the restaurant. The food was very good, but we felt our waitress wanted to go home.
We returned to our room and upon closer inspection we found the room to be in need of some upgrades. My wife looked between the bed and the night table and was discusted by the dirt. She went down to the reception and they upgraded us to a lakeview room. This room seemed to be in better condition than the previous room but still showed signs of aging.
The beds had a comfort control to allow you to change the firmness. We had a good sleep. The room darkening shades had seen some better days. you could see white spots where the room darkening material was no longer there. In both rooms the baseboards near the air conditioner were long overdue for replacement.
We had breakfast in the restaurant, and again the views were very nice.
The parking was on-site and convenient.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California
2 reviews
2 of 5 stars Reviewed September 17, 2013

Radisson should meam quality, their claim to fame. The must have forgottenn about Duluth. We had a harbor view room for about $250/night. The room small, the carpet frayed, the bed squeaked and with the slightest move, the towels Motel 6 quality at best (and small), ice machines out on 2 of 3 floors above and below us. The only positive comment, I guess, would be it appeared clean. Having visited 62 countries, and all 7 continents we were hard pressed to come up with a worse value for the price. Radisson really hurts the corperate image with this facilty. Our advice, check the other facilties in Duluth like should have done.

Carl R

Room Tip: Read the hotel reviews and pick another hotel.
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  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 16, 2013

We stayed one night (this past Saturday night) September 14. The lobby is nice, the front desk is young and average for service, nothing spectacular. Our room was gross. We had stains on the walls, floor, and the bed sheets themselves! Yuk! The room was small and dingy and smelled funny. The bed was literally broken and made funny noises when either my wife or I moved in bed. The sleep number beds did not work (I overheard another guest complaining about it as well).

The restaurant on top was great for terrific views but was terrible for service. When you were seated, we finally gave up being served and went to the bar ourselves after waiting for 15 minutes.

We ate breakfast in the restaurant this am but found the service again lacking. The order was messed up an they clearly did not have a lot of staff to take cAre of the customers. We felt sorry for the older lady waiting on us. She had to be lower 70's and she was bussing her own tables and made change right at our table!!?? The food was average but pricey so don't think family at this place. You get a better value eating at most chain restaurants and you would certainly have better service.

My wife and I agree, we will NEVER stay here again! And we are not overly picky people. We politely told the staff upon departure the bed was broke (literally) an the sleep number did not work an that was it. We never asked for a discount either. They will laugh to the bank this time but there will never be second unless this place is rehabbed significantly and managed much better. GROSS!!!!!!

  • Stayed September 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Specialist, Online Customer Support at Radisson Hotel Duluth-Harborview, responded to this review, September 21, 2013
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care at CCare@CarlsonRezidor.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 15, 2013

I booked a room here last night because it was pouring rain and our tent was leaking. Thankfully, I booked it for 1/2 off the list price through Priceline.

You would think that for $200/night (the regular price,) you could expect a modern room with great amenities. Wrong. The a/c unit was probably the original unit from when the hotel was built, the room décor screams 1980s, and there is a 19 inch CRT tv. Most of the higher end hotels I have stayed in also have soft towels - the towels here were thin and scratchy. Would it kill you to use some fabric softener? I'm not sure if they were understaffed or what, but there was only one guy working at the front desk. When I went in to check in, he was having a conversation with a guy about why they had kicked him out when he was booked through the weekend. Well, after several minutes of going back and forth and getting the manager involved, the guest realizes that he told them the wrong room number. Umm, wouldn't you look him up by name if there was a problem? We then tried to park only to find the parking lot full, and you cannot park on the streets around the hotel. So, I went back in and the same desk clerk was trying to call a cab for a couple that was standing there. He had to call at least 2 cab companies before anyone answered. Then the people wanted to know the number to call for the hotel shuttle for when they came back from wherever they were going. The clerk didn't have any business cards, so he was trying to look it up on the internet, couldn't find it, went in the back, came back out and checked the computer again. Then he found it. Seriously, you don't know the phone number where you work?! The elevators were VERY slow, and the one we rode this morning was also making a horrible noise. Scary. We were there to sleep, so we did not check out the pool, bar, or fancy restaurant.

I would not stay here again unless I could get it for less than $70/night.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Radisson Hotel Duluth-Harborview

Also Known As:
Radisson Hotel Duluth Harborview
Radisson Duluth
Duluth Radisson
Address: 505 West Superior Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 31 hotels in Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel Duluth-Harborview 3.5*
Official Description (provided by the hotel):
Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our indoor pool, whirlpool, sauna and newly renovated fitness center. Enjoy relaxing by the fireplace in the newly renovated lobby. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel. ... more   less 
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