I booked a room here last night because it was pouring rain and our tent was leaking. Thankfully, I booked it for 1/2 off the list price through Priceline.
You would think that for $200/night (the regular price,) you could expect a modern room with great amenities. Wrong. The a/c unit was probably the original unit from when the hotel was built, the room décor screams 1980s, and there is a 19 inch CRT tv. Most of the higher end hotels I have stayed in also have soft towels - the towels here were thin and scratchy. Would it kill you to use some fabric softener? I'm not sure if they were understaffed or what, but there was only one guy working at the front desk. When I went in to check in, he was having a conversation with a guy about why they had kicked him out when he was booked through the weekend. Well, after several minutes of going back and forth and getting the manager involved, the guest realizes that he told them the wrong room number. Umm, wouldn't you look him up by name if there was a problem? We then tried to park only to find the parking lot full, and you cannot park on the streets around the hotel. So, I went back in and the same desk clerk was trying to call a cab for a couple that was standing there. He had to call at least 2 cab companies before anyone answered. Then the people wanted to know the number to call for the hotel shuttle for when they came back from wherever they were going. The clerk didn't have any business cards, so he was trying to look it up on the internet, couldn't find it, went in the back, came back out and checked the computer again. Then he found it. Seriously, you don't know the phone number where you work?! The elevators were VERY slow, and the one we rode this morning was also making a horrible noise. Scary. We were there to sleep, so we did not check out the pool, bar, or fancy restaurant.
I would not stay here again unless I could get it for less than $70/night.
- Official Description (provided by the hotel):
- Duluth's landmark hotel located in the heart of Downtown Duluth. Enjoy our indoor pool, whirlpool, sauna and newly renovated fitness center. Enjoy relaxing by the fireplace in the newly renovated lobby. Also enjoy the only 360 degree rotating restaurant JJ Astor located on the top floor of the hotel. ... more less
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- Also Known As:
- Radisson Hotel Duluth Harborview
- Duluth Radisson