I travel a lot. I know hotels, I know good service. This place fails in both areas.
The management at this hotel does not impress me. The night manager is not a people person and was rude. The weekend manager is very defensive and was rude to my wife. When my wife called the manager, he was very defensive.
I read several of the reviews. The manager has an excuse for every bad review. I do not see any solutions to stop the bad reviews. I expect he will give more excuses for his staff's behavior when responding to my review.
A friend of ours stayed at the Holiday Inn cheaper and got a better breakfast. That is where I will stay next time.
The whirl pool is large, but there is very little action in the jets, very underpowered. The workout room has two machines, a treadmill and something else.
Let me end on a positive note. The blackout shades in my room were very nice; completely darkening the room.
- Also Known As:
- Days Hotel Duluth
- Days Hotel
- Days Inn Duluth
- Duluth Days Inn
- Official Description (provided by the hotel):
- The Days Inn Miller Hill Mall is located just minutes from major recreational areas and the stunning north woods beauty. The all new beautifully decorated interior and superb customer service will make you glad you chose to stay at the Days Inn Miller Hill Mall. Located one block north off the junction of Highway 53 North and Highway 194, the Miller Hill Mall is just across the street and is the largest retail mall in northern Minnesota. Duluth is Minnesota's largest city outside of the Twin Cities area. With its lakeside setting and an incredible array of things to do, Duluth offers both excitement and charm. ... more less
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